Bob Fahey
Bob Fahey at Colonial Chevrolet

Bob Fahey

Service Director

Colonial Chevrolet

171 Great Road
Acton, MA 01720

Contact Me
4.9
96 Reviews

Dealership Experience

3 yrs, 2 mos

Industry Experience

55 yrs, 9 mos

Languages Spoken

English English

4.9

96 Reviews

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96 Reviews of Bob Fahey

September 03, 2026

Dealership Rating
Employee Rating

Bob was great! He was very professional. He explained what we needed and went over pricing. He then emailed us a receipt immediately. More

by heather75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 03, 2026

Colonial Chevrolet responded

Hearing that Bob’s clear explanations of the needed work and pricing, along with his immediate emailed receipt, met your expectations means a lot to our service team. We’re glad he could keep you informed and provide timely support for your Chevrolet Silverado 1500. John Woodland General Manager jwoodland@colonialchevrolet.com

August 31, 2026

Dealership Rating
Employee Rating

I needed a warranty part replaced it was back ordered Mike stayed in touch with me and got the work done asap after it arrived. More

by amagat29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Kronk, Michael Najdi

Aug 31, 2026

Colonial Chevrolet responded

Your note about Michael keeping you informed while the warranty part was on back order highlights how we aim to make the service process seamless. Our team is pleased we could complete the work promptly once the part arrived. Thank you for your five-star rating, and we appreciate you trusting us with your Chevrolet Equinox EV. John Woodland General Manager jwoodland@colonialchevrolet.com

August 22, 2026

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Employee Rating

I came in to have my '13 Silverado serviced and Matt Kronk in Sales showed me a low miles '24 Blazer that fit my current needs. This is the third vehicle I purchased from Colonial, their previously owne More

by DAVEHPG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 22, 2026

Colonial Chevrolet responded

Knowing the service on your Silverado met your expectations and that Matthew found a Blazer matching your needs is rewarding. We’re pleased our service department could provide low-pressure support, including shuttle service, and that Erik helped you pick out the perfect roof rack. Your continued trust in our pre-owned selection means a great deal to us. John Woodland General Manager jwoodland@colonialchevrolet.com

August 19, 2026

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Responsive and detailed regarding services for our tahoe, flexible with scheduling and pick up and very pleasant and helpful staff. More

by Giovinomaria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Allen Boisvert, Robert Webb, Michael Najdi , Monica Carpenter, Robert Thayer

Aug 20, 2026

Colonial Chevrolet responded

Knowing that our flexible scheduling and pickup arrangements made the process seamless is rewarding to our team. Our service team enjoyed providing responsive, detailed care for your Tahoe. Your kind words about our pleasant, helpful staff mean a lot to our team. John Woodland General Manager jwoodland@colonialchevrolet.com

August 14, 2026

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Employee Rating

Great job. Took a little longer than expected, but worked out fine. Friendly staff. Convenient waiting area and food nearby. Jim McGlaughlin is always helpf More

by billhuss53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim McLoughlin , Robert Thayer

Aug 14, 2026

Colonial Chevrolet responded

We’re glad that, despite running a bit longer than expected, the service on your Equinox EV worked out smoothly for you. Knowing you found our staff welcoming and appreciated the convenient waiting area means a lot to our team. Jim is pleased he could provide the friendly support you described. John Woodland General Manager jwoodland@colonialchevrolet.com

August 06, 2026

Dealership Rating
Employee Rating

Was a pleasant day ,they were so helpful with my wishes,looked for over a month elsewhere,drove home that day with new car,will pass it on to other people , More

by alicefahey01887
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Pellegrini, Joseph Baker

Aug 06, 2026

Colonial Chevrolet responded

Your note about finding the right new Equinox in just one day highlights our team’s dedication to your preferences. Hearing you found us so helpful with your wishes and that you’ll pass the word along means a lot to our team. John Woodland General Manager jwoodland@colonialchevrolet.com

August 04, 2026

Dealership Rating
Employee Rating

The team at Colonial always provides top notch service for our fleet. Bob in the service department has group of service advisors that get our vehicles through the process with great communication and eff More

by Mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 04, 2026

Colonial Chevrolet responded

Your recognition of Bob and our service advisors’ clear communication and efficient handling of your Chevrolet Suburban and fleet vehicles means a lot to our service team. We’re glad we could keep your fleet moving smoothly. John Woodland General Manager jwoodland@colonialchevrolet.com

August 03, 2026

Dealership Rating
Employee Rating

They were very pleasant and right to business on my car . Very kind.Car was ready when they told me it would be. More

by CRAIG.MURPHY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Allen Boisvert, Robert Webb, Michael Najdi , Monica Carpenter, Robert Thayer

Aug 03, 2026

Colonial Chevrolet responded

Hi there, thank you for sharing your feedback with us. We’re pleased our service team was friendly, efficient and completed work on your Cadillac as scheduled. We look forward to caring for your Cadillac again in the future. John Woodland General Manager jwoodland@colonialchevrolet.com

August 01, 2026

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Employee Rating

Robert and Bob were excellent to work with! They both listened to the issue I was experiencing with my vehicle and worked hard to identify and address it. More

by Krystin
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Webb

Aug 01, 2026

Colonial Chevrolet responded

Thank you for sharing how Robert and Bob listened carefully to your GMC Terrain’s concerns and worked diligently to resolve them. We’re glad they provided such attentive service. John Woodland General Manager jwoodland@colonialchevrolet.com

July 29, 2026

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Employee Rating

Mike was a wonderful service advisor, and I could not ask for a more professional Technician than Devin, his attention to detail and fixing everything to perfection. I have found my permanent Technician! More

by dbellis97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 29, 2026

Colonial Chevrolet responded

It’s fantastic to hear our service advisor and technician took such care with your Ram 3500 and delivered the precision you expect. We’re honored to earn your trust for future visits. Thank you for choosing us. John Woodland General Manager jwoodland@colonialchevrolet.com

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