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Colonial Chevrolet - Service Center

Acton, MA

4.7
513 Reviews

513 Reviews of Colonial Chevrolet - Service Center

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June 06, 2024

T he repair took a little longer (2 days) than originally planned, but the tech working on the job stayed late to finish the job before the weekend. Thanks Dennis. More

by DAVID.PILLITTERI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom O'Toole
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennis the tech.
Jun 06, 2024 -

Colonial Chevrolet responded

David, Thank you for your business and this review. We're happy to hear Dennis and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. John Woodland General Manager jwoodland@colonialchevrolet.com

June 05, 2024

They were accurate friendly and had it done on time. I would recommend them smyone More

by ckrantz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Fahey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Lyra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2024 -

Colonial Chevrolet responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! John Woodland General Manager jwoodland@colonialchevrolet.com

June 04, 2024

Error code I got wasn't found. Not able to determine why brakes are so squeaky. More

by geno99geno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom O'Toole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2024 -

Colonial Chevrolet responded

Geno, Thanks for sharing your thoughts about your service experience with Colonial Chevrolet. Please feel free to let us know if you continue to have issues, we appreciate your business and hope to see you again soon! John Woodland General Manager jwoodland@colonialchevrolet.com

June 02, 2024

Customer service is excellent. Always a pleasure to deal with. Very courteous. Very professional. Keeps me informed More

by stedesco9905
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2024 -

Colonial Chevrolet responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Colonial Chevrolet. John Woodland General Manager jwoodland@colonialchevrolet.com

June 01, 2024

Love the service at this dealership. Polite, friendly and professional. Highly recommend them for purchasing a new or used vehicle and for servicing your vehicles. More

by sreyes189
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2024 -

Colonial Chevrolet responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! John Woodland General Manager jwoodland@colonialchevrolet.com

May 31, 2024

Bobby has been a pleasure to deal with. Always very helpful and knowledgable! We will continue to schedule our service needs with him. More

by TRUCKERATK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2024 -

Colonial Chevrolet responded

Thanks for sharing about your experience with Colonial Chevrolet. We appreciate your business and hope to see you again soon! John Woodland General Manager jwoodland@colonialchevrolet.com

May 26, 2024

hi price for poor service . ...told fixed had to bring back 3 times .... told work completed as soon as I got a mile away same problem turned around brought back .. 2nd time tol More

by lawcleaning
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Allen boisvert
Jun 01, 2024 -

Colonial Chevrolet responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. John Woodland General Manager jwoodland@colonialchevrolet.com

May 23, 2024

I have been dealing with Colonial Chevrolet for about 30 years. Always have been pleased with the service and support. More

by MIKEMARCH82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Keefe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim McLoughlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Parrish Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

Colonial Chevrolet responded

Thanks for sharing your thoughts about your experience with Colonial Chevrolet. We appreciate your business and hope to see you again soon! John Woodland General Manager jwoodland@colonialchevrolet.com

May 21, 2024

Went to my scheduled maintenance, everything was done in time, staff is friendly and provides great updates throughout the process More

by revsboston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom O'Toole
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2024 -

Colonial Chevrolet responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Colonial Chevrolet, we look forward to having you as one of our valued customers for many more years to come! John Woodland General Manager jwoodland@colonialchevrolet.com

May 20, 2024

Very nice staff and fast service! I did my yearly inspection and I was in and out in 20-25 minutes. More

by ALEKSANDRA MASLOVA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Lyra
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

Colonial Chevrolet responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Aleksandra, and it's great to hear about your excellent experience here at Colonial Chevrolet. John Woodland General Manager jwoodland@colonialchevrolet.com

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