Tom Floystrop
Tom Floystrop at Jim Ellis Buick GMC Mall of GA
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Tom Floystrop

Service Consultant

Jim Ellis Buick GMC Mall of GA

3600 Buford Drive
Buford, GA 30519

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4.7
23 Reviews
4.7

23 Reviews

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23 Reviews of Tom Floystrop

December 05, 2024

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Employee Rating

They are very thorough. I love how they send me a video of everything they are doing:) More

by Jenradski
Service Price Transparency
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Recommend Dealer
Yes
Dec 08, 2024

Jim Ellis Buick GMC Mall of GA responded

We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 21, 2024

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Service here was nothing short of amazing. I got in, they took the truck, I told them I would wait for the repair, they showed me the waiting room area and where coffee and drinks are. They More

by DIXIT
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Recommend Dealer
Yes
Nov 25, 2024

Jim Ellis Buick GMC Mall of GA responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 15, 2024

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Literally everything you need from a service department. Easy, fast, friendly. I love them here. More

by MARGARITA.S.VALDEZ
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Recommend Dealer
Yes
Nov 19, 2024

Jim Ellis Buick GMC Mall of GA responded

Thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

November 05, 2024

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High quality service. Required repairs are explained thoroughly so that it’s easy to understand. More

by terriharvey12
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Recommend Dealer
Yes
Nov 08, 2024

Jim Ellis Buick GMC Mall of GA responded

We are delighted to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a fantastic day!

November 01, 2024

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Not the best recent experience …might be going to another location for services and future car purchasing. More

by Guilbeauty97
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Recommend Dealer
No
Nov 15, 2024

Jim Ellis Buick GMC Mall of GA responded

We regret that you weren't satisfied with your experience. We hope you will give us another chance. Please call us at (770) 872-0884 so we can work towards a solution. Thank you and have a great day.

October 30, 2024

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Employee Rating

Facility is nice and Tom the service advisor was great and took care of me! Gave minus 1 star bc the tech didn’t reprogram my TPM sensors when they did tire rotation and now they are backwards. Also, More

by Jan Lukac
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Recommend Dealer
Yes
Nov 01, 2024

Jim Ellis Buick GMC Mall of GA responded

Jan, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

September 01, 2024

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Very comfortable environment with highly efficient and courteous staff. I may not live anywhere near Buford, but Jim Ellis makes the trip well worth it. More

by jw_legion
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Recommend Dealer
Yes
Sep 13, 2024

Jim Ellis Buick GMC Mall of GA responded

We hope to be of service to you again in the future. Best wishes, Jim Ellis Buick GMC Mall of Georgia

August 23, 2024

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Employee Rating

James went above and beyond to not only get my truck fixed, but gave me very fair pricing. He made sure I got an Uber ride home after I left my truck wet the dealership and his communication was on poin More

by Courtney S
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Recommend Dealer
Yes
Sep 01, 2024

Jim Ellis Buick GMC Mall of GA responded

We're pleased to know we have been able to exceed your expectations and really help you out!

August 23, 2024

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Employee Rating

Amazing service I was given from Tom on Wednesday was great, such great service and so kind and very helpfull. I'll definitely will bring my car back again for any service needs. More

by VHale
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Recommend Dealer
Yes
Sep 01, 2024

Jim Ellis Buick GMC Mall of GA responded

Hello, thank you for your kind words and this wonderful review!

August 14, 2024

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Employee Rating

We own a small business and buy all of our service and personal vehicles from them. We love the service department so we make sure to always use them for our maintenance as well. More

by WELLSPRUNG2
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Recommend Dealer
Yes

Other Employees Tagged: Brett Rudow

Aug 24, 2024

Jim Ellis Buick GMC Mall of GA responded

Hello, thank you for your kind words and this wonderful review!

1

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