Tom Floystrop
Tom Floystrop at Jim Ellis Buick GMC Mall of GA
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Tom Floystrop

Service Consultant

Jim Ellis Buick GMC Mall of GA

3600 Buford Drive
Buford, GA 30519

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4.7
27 Reviews
4.7

27 Reviews

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27 Reviews of Tom Floystrop

January 26, 2025

Dealership Rating
Employee Rating

My sales man and the sales manager were wonderful. The shopping experience was enjoyable. I have had a number of experiences with the parts as well as the service department. Very professional group o More

by Charles Grillo
Service Price Transparency
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Recommend Dealer
Yes
Jan 31, 2025

Jim Ellis Buick GMC Mall of GA responded

We're glad to hear you enjoyed your visit. We are always more than happy to assist you if anything else comes up. Take care!

January 12, 2025

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I have been bringing my cars and trucks here for years even though I bought from a different dealer. I am happy with the service I get. Any problems that occur are dealt with quickly. More

by RPANETTA
Service Price Transparency
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Recommend Dealer
Yes
Jan 14, 2025

Jim Ellis Buick GMC Mall of GA responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 10, 2025

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Service was quick and efficient. Tom was a very good service rep. This was my second time using Ellis; I had been using Hendrick but prefer Ellis as the Service Dept of choice. More

by profitt5766
Service Price Transparency
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Recommend Dealer
Yes
Jan 14, 2025

Jim Ellis Buick GMC Mall of GA responded

Hi, thanks for your praise and kind comments about our team.

December 28, 2024

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Friendly and professional staff, very knowledgeable and thorough service. Thanks Jim Ellis, I always appreciate coming in! More

by doarian_ballard
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Recommend Dealer
Yes
Dec 30, 2024

Jim Ellis Buick GMC Mall of GA responded

Thank you for choosing Jim Ellis Buick GMC Mall of Georgia as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit!

December 05, 2024

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They are very thorough. I love how they send me a video of everything they are doing:) More

by Jenradski
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Recommend Dealer
Yes
Dec 08, 2024

Jim Ellis Buick GMC Mall of GA responded

We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 21, 2024

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Service here was nothing short of amazing. I got in, they took the truck, I told them I would wait for the repair, they showed me the waiting room area and where coffee and drinks are. They More

by DIXIT
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Recommend Dealer
Yes
Nov 25, 2024

Jim Ellis Buick GMC Mall of GA responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 15, 2024

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Literally everything you need from a service department. Easy, fast, friendly. I love them here. More

by MARGARITA.S.VALDEZ
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Recommend Dealer
Yes
Nov 19, 2024

Jim Ellis Buick GMC Mall of GA responded

Thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

November 05, 2024

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High quality service. Required repairs are explained thoroughly so that it’s easy to understand. More

by terriharvey12
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Recommend Dealer
Yes
Nov 08, 2024

Jim Ellis Buick GMC Mall of GA responded

We are delighted to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a fantastic day!

November 01, 2024

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Not the best recent experience …might be going to another location for services and future car purchasing. More

by Guilbeauty97
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Recommend Dealer
No
Nov 15, 2024

Jim Ellis Buick GMC Mall of GA responded

We regret that you weren't satisfied with your experience. We hope you will give us another chance. Please call us at (770) 872-0884 so we can work towards a solution. Thank you and have a great day.

October 30, 2024

Dealership Rating
Employee Rating

Facility is nice and Tom the service advisor was great and took care of me! Gave minus 1 star bc the tech didn’t reprogram my TPM sensors when they did tire rotation and now they are backwards. Also, More

by Jan Lukac
Service Price Transparency
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Recommend Dealer
Yes
Nov 01, 2024

Jim Ellis Buick GMC Mall of GA responded

Jan, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

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