Tom Floystrop
Tom Floystrop at Jim Ellis Buick GMC Mall of GA

Tom Floystrop | Page 6

Service Consultant

Jim Ellis Buick GMC Mall of GA

3600 Buford Drive
Buford, GA 30519

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4.5
68 Reviews
4.5

68 Reviews

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68 Reviews of Tom Floystrop

October 30, 2024

Dealership Rating
Employee Rating

Facility is nice and Tom the service advisor was great and took care of me! Gave minus 1 star bc the tech didn’t reprogram my TPM sensors when they did tire rotation and now they are backwards. Also, More

by Jan Lukac
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Nov 01, 2024

Jim Ellis Buick GMC Mall of GA responded

Jan, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

September 01, 2024

Dealership Rating
Employee Rating

Very comfortable environment with highly efficient and courteous staff. I may not live anywhere near Buford, but Jim Ellis makes the trip well worth it. More

by jw_legion
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Recommend Dealer
Yes
Sep 13, 2024

Jim Ellis Buick GMC Mall of GA responded

We hope to be of service to you again in the future. Best wishes, Jim Ellis Buick GMC Mall of Georgia

August 23, 2024

Dealership Rating
Employee Rating

Amazing service I was given from Tom on Wednesday was great, such great service and so kind and very helpfull. I'll definitely will bring my car back again for any service needs. More

by VHale
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 01, 2024

Jim Ellis Buick GMC Mall of GA responded

Hello, thank you for your kind words and this wonderful review!

August 23, 2024

Dealership Rating
Employee Rating

James went above and beyond to not only get my truck fixed, but gave me very fair pricing. He made sure I got an Uber ride home after I left my truck wet the dealership and his communication was on poin More

by Courtney S
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Recommend Dealer
Yes

Other Employees Tagged: James Stecker, Christie Ledbetter, Nick Rose, Melissa Toole, Charles Prayor , Rina Centeno, Ron Gay, Anna Rogers, Kim South

Sep 01, 2024

Jim Ellis Buick GMC Mall of GA responded

We're pleased to know we have been able to exceed your expectations and really help you out!

August 14, 2024

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We own a small business and buy all of our service and personal vehicles from them. We love the service department so we make sure to always use them for our maintenance as well. More

by WELLSPRUNG2
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Brett Rudow

Aug 24, 2024

Jim Ellis Buick GMC Mall of GA responded

Hello, thank you for your kind words and this wonderful review!

July 31, 2024

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Employee Rating

Tom was very helpful and a very nice guy! Made sure car service was done as fast as he could! More

by Erika
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Recommend Dealer
Yes
Aug 09, 2024

Jim Ellis Buick GMC Mall of GA responded

It is great to hear everything was done quickly and to your satisfaction!

June 09, 2024

Dealership Rating
Employee Rating

Very helpful and courteous. Knowledgeable and on time. Definitely going back to this dealership. Very clean. More

by DANDDTILE
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Recommend Dealer
Yes
Jun 12, 2024

Jim Ellis Buick GMC Mall of GA responded

Hello, we are glad we could help!

June 06, 2024

Dealership Rating
Employee Rating

Very professional Got me in at a reasonable time and got me out at a very reasonable time with no problem More

by ANGELW33
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Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ed Barnes, Christie Ledbetter, Nick Rose, Brandon Cannon, Charles Prayor , Rina Centeno, Ron Gay, Anna Rogers, Kim South

Jun 07, 2024

Jim Ellis Buick GMC Mall of GA responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Ellis Buick GMC Mall of Georgia and we hope to see you again soon!

May 19, 2024

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Employee Rating

Your service center is all about money and taken advantage of women. You have lost a customer and will never get a good review from me. We just want the warranty issues fixed and we hope to never ha More

by H512MARTIN
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Recommend Dealer
No

Other Employees Tagged: Nick Rose, Melissa Toole

May 23, 2024

Jim Ellis Buick GMC Mall of GA responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (770) 872-0884 to discuss your concerns, as your satisfaction is of utmost importance to us.

May 17, 2024

Dealership Rating
Employee Rating

Good service n very good people working for Buick at the Mall of Georgia. We appreciate the service we get. More

by Jmiles1102@yahoo.com
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
May 23, 2024

Jim Ellis Buick GMC Mall of GA responded

Hi, we are so happy to read such a great review about Jim Ellis Buick GMC Mall of Georgia!

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