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Brandon Cannon

Overview Reviews (153)

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Brandon Cannon

Service Lane Manager

Jim Ellis Buick GMC Mall of GA

3600 Buford Drive
Buford, GA 30519

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4.6

153 Reviews

Overview Reviews (153)

4.6

153 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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153 Reviews of Brandon Cannon

October 18, 2026

Dealership Rating

Employee Rating

Great customer service. Provide quick assessments and suggest recommendations to improve vehicle performance. I had a great experience with the service team and currently f Provide quick assessments and suggest recommendations to improve vehicle performance. I had a great experience with the service team and currently feel comfortable with the care of my vehicle for sustainable performance. Thanks, GMC Mall of Georgia! More

by kwynn1004

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Ed Barnes, Melissa Toole, Charles Prayor, Tom Floystrop, Monica Hernandez

Oct 19, 2026 -

Jim Ellis Buick GMC Mall of GA responded

Hello, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 16, 2026

Dealership Rating

Employee Rating

Very positive , professional and accommodating. We will definite visit that location again for service . Extremely pleased . We will definite visit that location again for service . Extremely pleased . More

by BCARTER0621

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Brandon Cannon

Oct 19, 2026 -

Jim Ellis Buick GMC Mall of GA responded

We're so glad that we were able to go above and beyond your expectations! If you have any further questions, please don't hesitate to reach out!

October 14, 2026

Dealership Rating

Employee Rating

It was efficient and welcoming. Brandon even did some extra research to help me with my vehicle Brandon even did some extra research to help me with my vehicle More

by JUSTINCHARACTER23

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Brandon Cannon

Oct 19, 2026 -

Jim Ellis Buick GMC Mall of GA responded

Hi Justin, thank you for your wonderful review! I'm thrilled to hear that you found our service efficient and welcoming, and that Brandon went the extra mile to support you with your vehicle. We truly appreciate your trust in us and look forward to serving you again in the future!

October 08, 2026

Dealership Rating

Employee Rating

I was very informed on my issue and updated regularly throughout the process. Brandon was very good to work with. throughout the process. Brandon was very good to work with. More

by leei1978

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Brandon Cannon

Oct 11, 2026 -

Jim Ellis Buick GMC Mall of GA responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

Oct 13, 2026 -

Jim Ellis Buick GMC Mall of GA responded

Thanks for highlighting some of our staff who helped make this such a great experience! Please don't hesitate to reach out if there's anything additional we can do for you.

October 08, 2026

Dealership Rating

Employee Rating

At this store the service was very clean and organized and they were very quick to help me. and they were very quick to help me. More

by JWarren

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Dominic Fiorentino

October 07, 2026

Dealership Rating

Employee Rating

Told me what the time was going to be for my service while I waited. Gave me an update while I was waiting and beat the time he promised by 15 min. while I waited. Gave me an update while I was waiting and beat the time he promised by 15 min. More

by Jmichaelfranklin

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Brandon Cannon

October 06, 2026

Dealership Rating

Employee Rating

Thorough service, inspections are thorough and the employees are polite, professional and listen well and are attentive to the customer. employees are polite, professional and listen well and are attentive to the customer. More

by SWPLATE57

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Tom Floystrop

Oct 10, 2026 -

Jim Ellis Buick GMC Mall of GA responded

We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 28, 2026

Dealership Rating

Employee Rating

Everyone was so helpful and knowledgeable. It was a pleasure doing business there. This is our 3rd car from Jim Ellis. It was a pleasure doing business there. This is our 3rd car from Jim Ellis. More

by Fmberb

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Brandon Cannon

Oct 04, 2026 -

Jim Ellis Buick GMC Mall of GA responded

Hi, we truly appreciate your continued trust in Jim Ellis Buick GMC Mall of Georgia. We look forward to being here whenever you need us.

September 24, 2026

Dealership Rating

Employee Rating

Issue reoccurred 2 times with this same dealership. At least between the Service Manager and Brandon it is temporarily resolved and will hopefully not happen ever again. At least between the Service Manager and Brandon it is temporarily resolved and will hopefully not happen ever again. More

by Mystf0169

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Brandon Cannon

Sep 25, 2026 -

Jim Ellis Buick GMC Mall of GA responded

Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.

September 17, 2026

Dealership Rating

Employee Rating

We did not have an appointment and Brandon worked with us to get the service required. to get the service required. More

by genehallret

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Brandon Cannon

Sep 22, 2026 -

Jim Ellis Buick GMC Mall of GA responded

Hi Gene, we appreciate you recognizing Brandon for helping you out even without an appointment. We're happy he was able to get your service taken care of and make things work for you. We really appreciate your business and are happy to have you as a customer at Jim Ellis Buick GMC Mall of Georgia.