Monica Hernandez

There was great communication on the staff's end. Every time I need to get something done on my truck, everyone is very sweet and helpful. The customer service that I receive is beyond amazing. Every time I need to get something done on my truck, everyone is very sweet and helpful. The customer service that I receive is beyond amazing. More

by BLANCAVARA Verified Customer Verified Customer

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It was fantastic service was quick and done correctly highly recommend Monica was fantastic to work with great experience highly recommend Monica was fantastic to work with great experience More

by dre3630 Verified Customer Verified Customer

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Excellent customer service ! ! very professional She Keeps you informed about your car service and how long you will be waiting for car I love her service 10 out of 10 Highly reco ! very professional She Keeps you informed about your car service and how long you will be waiting for car I love her service 10 out of 10 Highly recommend More

by Mclend78 Verified Customer Verified Customer

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Great customer service. Provide quick assessments and suggest recommendations to improve vehicle performance. I had a great experience with the service team and currently f Provide quick assessments and suggest recommendations to improve vehicle performance. I had a great experience with the service team and currently feel comfortable with the care of my vehicle for sustainable performance. Thanks, GMC Mall of Georgia! More

by kwynn1004 Verified Customer Verified Customer

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Kept my truck a week didn't fix anything and then told General Motors that they fixed it it was working perfectly which delayed my buyback opportunity with General Motors General Motors that they fixed it it was working perfectly which delayed my buyback opportunity with General Motors More

by MICHAELEDELANEY Verified Customer Verified Customer

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I was a walk in customer. They did my oil change suggested 15,000maintenance and got me out. They did my oil change suggested 15,000maintenance and got me out. More

by karen.hayes509 Verified Customer Verified Customer

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Great service just amazing Treats every customer like they belong and they make sure that everything is correct before you leave they belong and they make sure that everything is correct before you leave More

by CSAUREL17 Verified Customer Verified Customer

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The staff is friendly and great to work with. The policies of the company hinder their ability to help customers sometimes The policies of the company hinder their ability to help customers sometimes More

by Tpross09 Verified Customer Verified Customer

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I scheduled an appointment for 10 a. m. and was promised same-day diagnosis, with repairs expected to take one day. However, after waiting several hours, my car had not been diagnosed, an m. and was promised same-day diagnosis, with repairs expected to take one day. However, after waiting several hours, my car had not been diagnosed, and I was informed that the process would not begin until the next business day. I rented a car based on the original timeline, resulting in unnecessary expense and inconvenience. I returned early to retrieve my vehicle because I felt that if the service consultant was misinformed, anyone working on my vehicle would also be misinformed. I left without a diagnosis or repair, and the poor communication significantly wasted my time. I am dissatisfied with this experience and will not return or recommend this business to friends. More

by Karie Verified Customer Verified Customer

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Easy to get in touch with and always ready to help me with my vehicle and my needs when they have my vehicle in service. with my vehicle and my needs when they have my vehicle in service. More

by CODYROSBOROUGH Verified Customer Verified Customer

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