Tom Coe

Friendly staff and excellent customer service. Years ago, I purchased my VW from Wellesley VW. It was a great experience and I return often for service. Years ago, I purchased my VW from Wellesley VW. It was a great experience and I return often for service. More

by JPAPANGELIS Verified Customer Verified Customer

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It was great and quick service. Easy to schedule online and everyone was very nice! Easy to schedule online and everyone was very nice! More

by alyssa.donati Verified Customer Verified Customer

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Karl, Tom and Drew were fantastic and relentless in addressing in a rather challenging issue with my car. They went above and beyond to bat for me as a customer with VW. I was kept informed on the st addressing in a rather challenging issue with my car. They went above and beyond to bat for me as a customer with VW. I was kept informed on the status of repairs. Overall, very impressed with the quality of work, level of detail and excellent customer service I was afforded. More

by TJ.STORE Verified Customer Verified Customer

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Drew was in contact with me every step, friendly and professional. Mike and Tom as well. Great job. Parts put aside prior to service visit which was crucial since I was coming from the Vineyard. Than professional. Mike and Tom as well. Great job. Parts put aside prior to service visit which was crucial since I was coming from the Vineyard. Thank you. More

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It is always a pleasure to deal with Drew, Heather and the rest of the crew. They are as accommodating as can be and always take the time to explain with out being belittling. It is why i recommend them t the rest of the crew. They are as accommodating as can be and always take the time to explain with out being belittling. It is why i recommend them to everyone I meet who owns a VW More

by M.FLANIGAN2 Verified Customer Verified Customer

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Life cannot be perfect. I had a couple of hiccups with my new car. However, I have received a great response and service from Wellesley VW. I had a couple of hiccups with my new car. However, I have received a great response and service from Wellesley VW. More

by fer.range Verified Customer Verified Customer

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They communicate very well. Their knowledge base is refreshing. My overall opinion is that genuinely care about the your time, and want to ensure that their product is preformin Their knowledge base is refreshing. My overall opinion is that genuinely care about the your time, and want to ensure that their product is preforming as it should. More

by WWAARCHITECTS Verified Customer Verified Customer

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Provided an honest assessment of our old Tiguan and didn’t waste our money on expensive repairs. didn’t waste our money on expensive repairs. More

by ASTILLER0 Verified Customer Verified Customer

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Always wonderful service at Wellesley VW. Alicia always listens to my needs and make sure they are addressed. Alicia always listens to my needs and make sure they are addressed. More

by jamie_l_cook Verified Customer Verified Customer

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I had an outstanding experience with Karl at Wellesley Volkswagen! He was incredibly professional, knowledgeable, and made sure my car was serviced with the utmost care. From the moment I dropped the car Volkswagen! He was incredibly professional, knowledgeable, and made sure my car was serviced with the utmost care. From the moment I dropped the car off, Karl kept me updated on the progress, explained everything in detail, and made sure all my questions were answered. The service was completed in a timely manner, and my car is running better than ever. I highly recommend Karl for his excellent customer service and attention to detail. Five stars all around! More

by EJM Verified Customer Verified Customer

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