Todd Simpson
Todd Simpson at BMW of Allentown

Todd Simpson | Page 5

Service Advisor

BMW of Allentown

4600 Crackersport Rd
Allentown, PA 18104

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4.8
242 Reviews

Todd has worked for BMW since 2001 starting out as a BMW technician and then moving up to the service advisor position. Being an automotive enthusiast, Todd is always happy and eager to talk about BMW’s products and features on both current and past vehicles. Feel free to stop in to get any BMW advice or simply just to say hi!!

Dealership Experience

15 yrs, 9 mos

Industry Experience

25 yrs, 1 mo

Languages Spoken

English English

4.8

242 Reviews

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242 Reviews of Todd Simpson

June 11, 2023

Dealership Rating
Employee Rating

Service matters! We love BMW’s, but more than the car, we love the great service and care offered by Daniel’s BMW. Daniel’s customer experience matches the experience More

by mbodnar11111
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ethan Harbison , Jane Billig

June 11, 2023

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Employee Rating

I have purchased or leased 12 BMWs since 2002. That in itself tells you and shows the big picture of the professionalism and magnitude of the impact Daniels had on my decision on purchasing my BMW More

by dhenritzy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ethan Harbison , Jane Billig, Madeline Parker

June 08, 2023

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Employee Rating

Amazing staff very knowledgeable and helpful and professional. Fro David Simoes to Andy sales manager to Todd Simpson in service and of course Brian finance manager. They are not pushy at all to s More

by felix507
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Simoes , Melissa McCarthy

April 03, 2023

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Always goes above and beyond to take care of all my BMW related needs. Extremely satisfied with all aspects of the dealership, especially my client advisor John Evans and the sales manager Andrew Balik. More

by swoosh41668
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andy Balik, John Evans, Brian Amill, business manager

March 31, 2023

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Always friendly and appreciate the loaner car program. The new service area is convenient and clean. More

by Tennis
Recommend Dealer
Yes

March 23, 2023

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Todd in service is amazing; he is always able to anticipate what my next question will be and always has an answer! More

by AMR1983
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Mar 24, 2023

BMW of Allentown responded

Todd and the team are glad your visit was so great and we hope that you visit us again next time! Thank you! - Daniels BMW

March 18, 2023

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Employee Rating

Great service team and supporting crew…todd, Ethan, the driver who dropped me off. The checkout attendant this morning…everyone friendly and professional. Great job! More

by Kkurtsprings
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ethan Harbison , Austin Schlemmer, Check out person this morning and the 72 year old military veteran and driver

Mar 20, 2023

BMW of Allentown responded

It's wonderful to hear that Todd, Ethan, and the team made the experience so great! Thank you for being a Daniels BMW customer!

March 08, 2023

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Employee Rating

I like the complimentary multipoint inspection that was performed on my Z4. It gives me an idea what to expect next time I bring the car for service. The service advisor (Todd Simpson) and his team was ver More

by Manny Vito
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 08, 2023

BMW of Allentown responded

Thank you for trusting Daniels BMW with your Z4, Manny! Todd & the team appreciate your kind feedback and hope to see you again next time!

February 23, 2023

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Employee Rating

Lisa Manento is great as is Todd Simpson, very professional and personable. Loaner cars also available. More

by Ted
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lisa Manento

Feb 24, 2023

BMW of Allentown responded

Lisa and Todd appreciate your great five-star review, Ted! We hope we can see you again for your next appointment and thank you for being a Daniels BMW customer!

Jul 23, 2025

Ted responded

Thanks was there last week same great job

February 07, 2023

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Employee Rating

service department personal Mr. Todd is very respectable, he had explain me all process and price. More

by jayconoco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 07, 2023

BMW of Allentown responded

Thank you for your review, Jay! Todd and the rest of our team will appreciate your review! -Daniels BMW

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