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Todd Feuerhaken
Todd Feuerhaken at Autohaus BMW

Todd Feuerhaken

Service Director

Autohaus BMW

3015 S. Hanley Road
St. Louis, MO 63143

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4.9
125 Reviews

Dealership Experience

12 yrs, 6 mos

4.9

125 Reviews

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125 Reviews of Todd Feuerhaken

November 13, 2025

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Employee Rating

Thanks for getting my car back on the road! I really appreciate Todd and Andy! More

by Tb1234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andy

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Nov 13, 2025

Autohaus BMW responded

Thank for the 5 - stars and your gracious words! We're delighted to hear that you appreciate Todd and Andy hear at Autohaus. Providing exceptional services is our top priority, and your feedback motivates us to keep exceeding expectations. We look forward to serving you again in the future!

October 27, 2025

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Employee Rating

Awesome team and very supporting of clients requirements. Flexible to provide timely service. I recommend them! More

by kapil.gupta.kg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Trey Starnes

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Oct 28, 2025

Autohaus BMW responded

Thanks for the review! We always strive to give our best to help our customers and we're delighted to hear you enjoyed our services with a positive experience.

October 11, 2025

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Employee Rating

Difficult communication. Appointments not kept after being scheduled. High prices. Hard to reach people by phone. The technician’s video is hard to access. Servic More

by rgcatus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Trey Starnes

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Oct 13, 2025

Autohaus BMW responded

Thank you for taking the time to share your feedback with us. Your input is important to us, and we're committed to making any necessary improvements. If there's anything specific you'd like to share to help us make it better, please don't hesitate to let us know

October 07, 2025

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Employee Rating

Video was great to let customers know exactly what needs replacing. Cassie was prompt in returning calls. Outstanding customer service. Tim was thorough with explanations and very helpful. More

by Vzstudio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cassie Rackhaus , Tim, Lead Mechanic

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Oct 07, 2025

Autohaus BMW responded

Thanks for the 5 - star review! We appreciate any feedback you have for us. We strive for creating the best for our customers and to have such a positive and prompt staff. Thank you for choosing Autohaus!

October 07, 2025

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Employee Rating

Autohaus always provides incredible services. Technicians are great, advisors fantastic! Wouldn’t take my personal vehicle anywhere else More

by Treeyums
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Clem, Trey Starnes

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Oct 07, 2025

Autohaus BMW responded

Thanks for the 5 - star review and the kind words! We're thrilled to hear about your great experience with us.. Your glowing feedback truly brightens our day. We're honored to have had the opportunity to serve you. It's customers like you who make our work so rewarding. If there's anything else we can do to make your visits more special, please don't hesitate to let us know.

October 02, 2025

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Employee Rating

The service department was excellent. They did above and beyond. They take good care of my car. Highly recommended! More

by Htiffany1974
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 02, 2025

Autohaus BMW responded

Tiffany, thanks for the review! We are thrilled that you enjoyed your experience with us. We will be sharing your feedback with our service team, and please revisit us again!

September 30, 2025

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They offered fantastic service and a great video of the service. It was a quick turnaround. More

by rpmarcus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Trey Starnes

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Sep 30, 2025

Autohaus BMW responded

Thanks for the review! We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know!

September 05, 2025

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Great service. Chris Buie got me in there and out quickly. Jordan Sieve did a great job replacing the brakes and getting all the servicing done. More

by Barney E
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Clem, Chris Buie

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Sep 05, 2025

Autohaus BMW responded

Thank you for your gracious words! We're delighted to hear you enjoyed Chris Buie in service and Jordan Sieve the technician with the services they provided to you. Providing exceptional experiences is our top priority, and your feedback motivates us to keep exceeding expectations. We look forward to serving you again!

August 28, 2025

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Employee Rating

They are very attentive to their client’s needs. Service manager is exceptional and goes above and beyond every time. More

by Ed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Clem, Chris Buie, Trey Starnes

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Sep 02, 2025

Autohaus BMW responded

Thanks for the 5 - star review! Our team of professionals is dedicated to providing everyone who visits our dealership only the best there is to offer. We look forward to working with you in the future.

August 25, 2025

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Employee Rating

Brought my 2008 BMW in for a tire repair and the staff was phenomenal! Not only did they patch my tire but also took care of two recalls I didn’t know I had, plus performed a complimentary inspection to l More

by caleb.penberthy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brittany Weiss

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Aug 25, 2025

Autohaus BMW responded

Thanks for the 5 - star review! Our goal is 100% and it's wonderful to hear that Autohaus achieved that goal with you. We're dedicated to providing everyone who visits the service department only the best there is to offer. Please come to back to visit anytime!

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