Tim Thilleman
Tim Thilleman at Boucher Hyundai of Waukesha
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Tim Thilleman

Service Advisor

Boucher Hyundai of Waukesha

1583 East Moreland Boulevard
Waukesha, WI 53186

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4.3
11 Reviews
4.3

11 Reviews

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11 Reviews of Tim Thilleman

February 09, 2025

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Employee Rating

Fantastic process and communication, very professional. Looking forward to having all my service done here in the future! Great staff front to back! More

by Gordy G
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Feb 10, 2025

Boucher Hyundai of Waukesha responded

Gordy, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Boucher Hyundai of Waukesha! Rob Heaney Service Manager 262-522-1000

January 26, 2025

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Employee Rating

Service writer was very helpful and was very polite guided me through everything throughly and made the experience very pleasant More

by Soup
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jan 27, 2025

Boucher Hyundai of Waukesha responded

Thanks for sharing your thoughts about your experience with Boucher Hyundai of Waukesha. We appreciate your business and hope to see you again soon! Rob Heaney Service Manager 262-522-1000

September 19, 2024

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I Always get treated with respect. Everyone that works there is very pleasant and willing to help you with whatever you need. More

by EAGLEBRAE
Service Price Transparency
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Recommend Dealer
Yes
Sep 19, 2024

Boucher Hyundai of Waukesha responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Rob Heaney Service Manager 262-522-1000

June 16, 2024

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The worst dealer the third time I was there. Screwed up tire rotation they forgotten to turn back oil change indicate. Also didn't use my oil supplement which I supplied Had to wait 4hrs. More

by RKBRANDT65
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No
Jun 19, 2024

Boucher Hyundai of Waukesha responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Rob Heaney Service Manager 262-522-1000

June 15, 2024

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I spent 1500 dollars in total and each time I went, they said my check engine light would be fixed and would turn off. Each time I'd take it home and it'd turn right back on with something they "didn't see" More

by NOEMAIL20
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
No

Other Employees Tagged: Tim did fine. I blame the mechanics

Jun 19, 2024

Boucher Hyundai of Waukesha responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Rob Heaney Service Manager 262-522-1000

June 08, 2024

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Employee Rating

We used to get good service at this dealership, but lately the service has been poor. They misdiagnosed the full problem with our vehicle, and a simple check of the wipers after they fixed other issues More

by PNZ
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Dan Doble, Rob Heaney

Jun 13, 2024

Boucher Hyundai of Waukesha responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Rob Heaney Service Manager 262-522-1000

May 31, 2024

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Ruben and Tim were both AWSOME! Car runs better than when it was new. Great service! Highly recommend More

by JPRUBY1958
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Recommend Dealer
Yes

Other Employees Tagged: Ruben

Jun 03, 2024

Boucher Hyundai of Waukesha responded

Thank you! Ruben, Tim, and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Boucher Hyundai of Waukesha. Rob Heaney Service Manager 262-522-1000

May 23, 2024

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Great service, great people. Derrick has such a lovely singing voice, and is happy to sing any of the classics on request. I don’t take my car anywhere else!!! More

by HEYDEENIE
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Recommend Dealer
Yes
May 29, 2024

Boucher Hyundai of Waukesha responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Rob Heaney Service Manager 262-522-1000

April 24, 2024

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Employee Rating

Very helpful with all our car needs, would definitely be back for any and all vehicle needs. More

by KEHENRY328
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Apr 26, 2024

Boucher Hyundai of Waukesha responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Boucher Hyundai of Waukesha, we look forward to having you as a valued customer for many years to come! Rob Heaney Service Manager 262-522-1000

January 19, 2024

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Employee Rating

Rob and Tim are the best, always serviced quickly and correctly. That is all the words More

by Mmueller1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rob Heaney

Jan 20, 2024

Boucher Hyundai of Waukesha responded

Hi there, we're glad everything was completed quickly and to your satisfaction! Thank you so much again for your feedback! We hope you have a great day!

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