Tim Sterling | Page 8

Was disappointed when went to use washer fluid and nobody had filled the tank and it ruined my wiper blade but the mobile service was great and timley had filled the tank and it ruined my wiper blade but the mobile service was great and timley More

by dougbellrose Verified Customer Verified Customer

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I would absolutely buy my next Ford from Klaben! I initially worked with David Klaben through email and we were able to negotiate a great deal without any hassle, unlike my experience with other dea I initially worked with David Klaben through email and we were able to negotiate a great deal without any hassle, unlike my experience with other dealerships. I then worked with sales associate Tim Sterling when I came in to be shown my 2024 Ford Maverick. Tim was very helpful with answering questions I had about it and I could really tell he wanted to make sure I was taken care of even after I drove away, which was great peace of mind. Working with Marah in finance was a great experience as I signed off on the final documents. She was very honest and did not try to force me into buying anything I wasn't interested in, which I appreciated. David Klaben also came to greet me and wanted to make sure I had great experience, which was really nice! Tim, Marah, and David are all great people and fantastic at what they do. They are all very down-to-earth and kind. I drove away feeling really happy with the entire experience! More

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This is our second vehicle from Klaben. We always have a good experience with them and also with the service department and Kim in the service department. We always have a good experience with them and also with the service department and Kim in the service department. More

by MDUNGER3 Verified Customer Verified Customer

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Outstanding customer service, drove to Warren Ohio to transport me to the dealership in a slick Maverick. Truly made the process painless and 10/10 recommend all day! True professional in a family atmosp transport me to the dealership in a slick Maverick. Truly made the process painless and 10/10 recommend all day! True professional in a family atmosphere. #lifecustomer More

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Been with Klaben for 40+ years. No complaints in sales or service department best around. No complaints in sales or service department best around. More

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Tim Sterling, my salesman, and the Klaben sales team focuses on not only the immediate sale but developing a long term relationship. That's why I've been a Klaben customer for over 20 years! The sales focuses on not only the immediate sale but developing a long term relationship. That's why I've been a Klaben customer for over 20 years! The sales experience is a personable, low pressure and straight forward approach. More

by TJPATTIE Verified Customer Verified Customer

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The personnel are friendly and courteous. There is a professional atmosphere. The dealership is clean and very organized. There is a professional atmosphere. The dealership is clean and very organized. More

by beatriceflarida Verified Customer Verified Customer

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Experience was extremely above and beyond Bo went the extra 10 miles for me. I will always come back to Klaben in Kent. I'll be sending family and friends your way. extra 10 miles for me. I will always come back to Klaben in Kent. I'll be sending family and friends your way. More

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I love dealing with everyone at Klaben. Such a wonderful group! I have bought several cars here and will keep coming back. Such a wonderful group! I have bought several cars here and will keep coming back. More

by ERIC_HARTLINE Verified Customer Verified Customer

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I have been leasing from Klaben for 5 years now and have always had the best experiences. My original dealer retired and I had the pleasure of working with Luke this time around. He was so helpful and did e always had the best experiences. My original dealer retired and I had the pleasure of working with Luke this time around. He was so helpful and did everything to get me the best deal possible with a vehicle that I absolutely love! The whole process was so quick and easy. I always recommend Ford Klaben to anyone looking for a new vehicle and I always will! More

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