Tim Maxfield

The service team at Napoli motors made the car repair experience better than expected. I was informed all steps of the way from the estimate to receiving the service report. I appreciate the experienced experience better than expected. I was informed all steps of the way from the estimate to receiving the service report. I appreciate the experienced staff and expertise of the mechanic. More

by tvelleca Verified Customer Verified Customer

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Luis was very nice and professional. Everyone in service were very friendly and respectful. They even washed my car. Just a great place to do business with. Everyone in service were very friendly and respectful. They even washed my car. Just a great place to do business with. More

by lynch2300 Verified Customer Verified Customer

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Service was standard. However, I was a little blown away that an oil change and tire rotation took over 2 hours! I had an appointment at 9:30 am and didn’t leave until alm However, I was a little blown away that an oil change and tire rotation took over 2 hours! I had an appointment at 9:30 am and didn’t leave until almost 12 pm. I witness an interaction that was very off putting and is making me consider another location and I’ve been coming here since I purchased the car in 2017. A customer came in for an oil change and was told how long it would take, didn’t like it and treated the service associate poorly. He went to complain, to what I can only assume was the manager, and this manager person told the service associate to service the man’s car asap. Meanwhile, it’s 30 minutes past my appointment and my car was still in the queue. What’s the point of appointments if people can come in to get special treatment? More

by Person21 Verified Customer Verified Customer

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Very Thankful for the Customer Service Tim showed AFTER the sale was complete. Thank You the sale was complete. Thank You More

by eddiemiko1273 Verified Customer Verified Customer

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Very good in fixing your car did a very good job was very grateful for the work they did on my car thank you grateful for the work they did on my car thank you More

by MWILL919 Verified Customer Verified Customer

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They were awesome. We completed the deal within a couple of hours and I am more than satisfied. We completed the deal within a couple of hours and I am more than satisfied. More

by sydhob28 Verified Customer Verified Customer

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Great experience start to finish. They worded very hard to make the price work for me. Would definitely consider another car. They worded very hard to make the price work for me. Would definitely consider another car. More

by JerryK1032 Verified Customer Verified Customer

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Perfect hospitality, all the people there shows they care about getting you in something a car that you’ll enjoy about getting you in something a car that you’ll enjoy More

by mrrollins52 Verified Customer Verified Customer

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Started out well, and issues came up with regards to they only had one fob for the Nissan frontier the description on the paperwork was wrong and it would cost me additional money to get a fob for the N they only had one fob for the Nissan frontier the description on the paperwork was wrong and it would cost me additional money to get a fob for the Nissan set up an appointment we went and were told that the person was there but left do not think I would recommend that Dealership as I indicated it started off well to relay the situation for this review. I leave this as it is. I need to find another Nissan dealer to service the vehicle. More

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Johnathon is great. Very helpful, nice and informative. Will recommend and return for future services. Very helpful, nice and informative. Will recommend and return for future services. More

by VICTOR M. Verified Customer Verified Customer

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