Luis Arboleda
Luis Arboleda at Napoli Nissan

Luis Arboleda

Service Advisor

Napoli Nissan

688 Bridgeport Ave.
Milford, CT 06460

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4.7
1,040 Reviews

Languages Spoken

English English

Spanish Spanish

4.7

1,040 Reviews

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1040 Reviews of Luis Arboleda

May 08, 2026

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Employee Rating

Very good and reliable service. Video was excellent . The van was done on time service was good More

by Dparbhu44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 10, 2026

Napoli Nissan responded

Hi Parbhu! Thank you for leaving us this five-star review and for your kind words about our service team at Napoli Nissan! We'll see you next time!

May 05, 2026

Dealership Rating
Employee Rating

Excellent Professional, accurate, friendly It was the easiest experience I've ever had purchasing a vehicle. I recommend Napolian Nissan to everyone looking to purchase a vehicle during tough times. More

by earthsign777
Recommend Dealer
Yes

Other Employees Tagged: Luis Arboleda

May 06, 2026

Napoli Nissan responded

Thank you for sharing your experience with our team! We appreciate your support and hope to see you again at Napoli Nissan. Safe travels!

May 02, 2026

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Employee Rating

Incomplete job. Manager who doesn't call back after multiple attempts to reach him Never again More

by Jessicau102
Recommend Dealer
No

Other Employees Tagged: Luis Arboleda

May 05, 2026

Napoli Nissan responded

Jessica, thank you for the review. I'm sorry to hear of your frustration and would like the opportunity to get a better understanding of your concerns. At your earliest convenience, would you please contact me directly? I look forward to hearing from you. Respectfully, Gino - Service Manager - 860-490-2622

May 02, 2026

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As a satisfied customer, I can say that Nissan Napoli offers the best service. They treat every customer with exceptional care and strive to meet all your needs with high standards of quality. I will alw More

by sohidalgo66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 04, 2026

Napoli Nissan responded

Your recommendation means the world to us! We’re so grateful for your continued support at Napoli Nissan. See you next time!

April 30, 2026

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I was very disappointed in my service. My Oil was changed, and I was given a list of items that needed repair. I was told my car was being washed. It was not, I had to do it. The More

by djump32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 05, 2026

Napoli Nissan responded

I'm sorry to hear that your recent visit wasn't up to our usual standards. Your feedback is appreciated and will be shared with our team so we can take steps to improve our services moving forward. If you'd like to share anything further, please feel free to contact me directly. Thank you, Gino - Service Manager - 860-490-2622

April 26, 2026

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Employee Rating

The service was competed quickly and effectively. Luis was helpful and accommodating and went above and beyond in helping with moving things from my vehicle to the loaner. Clear and effective communi More

by NJBANNIST
Recommend Dealer
Yes

Other Employees Tagged: Luis Arboleda

Apr 27, 2026

Napoli Nissan responded

Hi NJ! We're glad you had a positive experience with Luis and our service team at Napoli Nissan. We appreciate your feedback and look forward to helping you again in the future.

April 25, 2026

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Great dealership. I like the fact that while the vehicle is being assessed, I receive a video showing and explaining the entire findings More

by mollywallace05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 26, 2026

Napoli Nissan responded

Hi, Molly! We are so happy you appreciated our video updates and the thorough assessment at Napoli Nissan Inc. See you again down the road!

April 22, 2026

Dealership Rating
Employee Rating

Professional I had an excellent experience at Napoli Nissan service from start to finish. The customer service was truly outstanding, especially thanks to Luis Arboleda, who was professional, attentive, More

by immotorsinfo
Recommend Dealer
Yes

Other Employees Tagged: Luis Arboleda

Apr 22, 2026

Napoli Nissan responded

Thank you for sharing your experience with Luis and the team! We truly appreciate your business and we hope to serve you again at Napoli Nissan. Safe travels!

April 21, 2026

Dealership Rating
Employee Rating

I was met by Don, who is new to the service team. He and the technician were forthcoming via video with all of the point checks on my vehicle. The team as always were friendly and welcoming. More

by Adriana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank Acampora, DONALD TOBIN , Ricky Mills

Apr 22, 2026

Napoli Nissan responded

Adriana, we are so happy you felt well taken care of! Thank you for choosing Napoli Nissan and for sharing your experience with Don and the team!

April 21, 2026

Dealership Rating
Employee Rating

Very professional! Not that many words but just happy I have a Nissan and I go to this dealership More

by HENRYM629
Recommend Dealer
Yes

Other Employees Tagged: Luis Arboleda

Apr 22, 2026

Napoli Nissan responded

Hi Henry! We appreciate your shoutout to our team at Napoli Nissan! We'll see you next time!

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