DONALD TOBIN

During my recent visit to Napoli Nissan for service, I had a truly positive experience that stood out for a few reasons. From the moment I arrived, the team greeted me with warmth and professionalism. had a truly positive experience that stood out for a few reasons. From the moment I arrived, the team greeted me with warmth and professionalism. Their welcoming demeanor immediately put me at ease, making it clear that customer satisfaction was a top priority. The staff was incredibly helpful, taking the time to explain the services needed for my vehicle in a way that was easy to understand. They patiently answered all my questions, ensuring I felt informed and confident about the maintenance being performed. What really impressed me was their commitment to making the process as seamless as possible. They worked efficiently to reduce my wait time, offering a comfortable waiting area with refreshments and updates on my vehicle's progress. Overall, Napoli Nissan's team exemplified excellent customer service. Their friendly attitude and willingness to assist made the experience not just a routine service appointment, but a genuinely pleasant visit. I left feeling satisfied and appreciated as a customer. More

by LENIZOROZCO Verified Customer Verified Customer

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I was not there but my wife was very impressed and happy with her experience with the service with her experience with the service More

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I am thankful for the service at this dealership because they are always honest about the work. they are always honest about the work. More

by Pascarella.481 Verified Customer Verified Customer

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The problem with the van was at pin point and was a good video to inform customers on the problems the vehicle had . The maintenance was work on on time and in a professional way. video to inform customers on the problems the vehicle had . The maintenance was work on on time and in a professional way. More

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Donnie was great. He was able to answer all our questions & concerns. Great communication & customer service He was able to answer all our questions & concerns. Great communication & customer service More

by Prisilia.munoz Verified Customer Verified Customer

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Luis is always very helpful and very communicative. He does things in a timely matter and make sure to let you know what’s going on throughout the whole process and he and the dealership in general do He does things in a timely matter and make sure to let you know what’s going on throughout the whole process and he and the dealership in general do anything they can to make any process the easiest on you as they can. Great dealership and great customer service. More

by Aelovecky84 Verified Customer Verified Customer

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I would like to thank Don and the Nappali Nissan service techs for assisting me today, servicing my vehicle in a timely fashion keeping me informed about much needed servicing I need to complete and provid techs for assisting me today, servicing my vehicle in a timely fashion keeping me informed about much needed servicing I need to complete and providing me with options. I'm very grateful to be affiliated with the Nappali Nissan team. Thank you all once again..... More

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Louis is an amazing service rider anytime I have any problems or if I have it to have anything done to my vehicle, he takes care of me. The group at Nissan of Milford is an amazing group and very helpfu problems or if I have it to have anything done to my vehicle, he takes care of me. The group at Nissan of Milford is an amazing group and very helpful. More

by tom.linnartz Verified Customer Verified Customer

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Only bring my car to Napoli Nissan for service. Drop off in the morning, greeted right away have a technician looking at the car within 30 minutes. Very fast and reliable service. Drop off in the morning, greeted right away have a technician looking at the car within 30 minutes. Very fast and reliable service. More

by amarion Verified Customer Verified Customer

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Donald Tobin did a wonderful job on Wednesday with my Pathfinder oil change. He kept me in the loop via text and email on the process which was very comforting to see. Thanks Donald. Pathfinder oil change. He kept me in the loop via text and email on the process which was very comforting to see. Thanks Donald. More

by danieka06 Verified Customer Verified Customer

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