DONALD TOBIN
DONALD TOBIN at Napoli Nissan

DONALD TOBIN | Page 2

SERVICE ADVISOR

Napoli Nissan

688 Bridgeport Ave.
Milford, CT 06460

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4.8
94 Reviews

Languages Spoken

English English

4.8

94 Reviews

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94 Reviews of DONALD TOBIN

June 01, 2026

Dealership Rating
Employee Rating

. I recently brought my vehicle in for an oil change, and I was very impressed with the service I received. Donald was friendly, professional, and efficient from the moment I arrived. They completed the oil More

by milllicentcaldwelll
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Jun 02, 2026

Napoli Nissan responded

Hi Caldwell! Thank you for sharing your experience with Donald and our team! We appreciate your business, and we hope to see you again at Napoli Nissan!

May 30, 2026

Dealership Rating
Employee Rating

Courteous people in service department. Took the time to explain what they were doing thru video. More

by eolofson55
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Luis Arboleda

Jun 01, 2026

Napoli Nissan responded

Thank you for leaving us this five-star review and for your kind words about our service team at Napoli Nissan! We'll see you next time!

May 28, 2026

Dealership Rating
Employee Rating

I highly recommend commend nappoli dealership and service department. They sell highly maintained vehicles at reasonable prices, and there service reps and technicians are the best They haven't More

by AILEEN_BESS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 29, 2026

Napoli Nissan responded

Thank you for your recommendation! We’re happy to hear you’re always in good hands at Napoli Nissan. We’ll see you next time!

May 22, 2026

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Employee Rating

Very friendly and knew what they were doing Don kept me in the loop amd the video they sent me about my car was a great touch More

by Gumster010@aol.com
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Luis Arboleda, JEFF CARTIER

May 23, 2026

Napoli Nissan responded

We love getting reviews like this. Thank you for choosing Napoli Nissan and for sharing your support for Don!

May 20, 2026

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Having my car in the dealership for four days without a rental vehicle was incredibly inconvenient. I found myself struggling to manage my daily responsibilities, from getting to work to running essential More

by LENIZOROZCO
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Service Communication
Recommend Dealer
Yes
May 20, 2026

Napoli Nissan responded

Hi Leni! It’s disappointing to hear that you were left in such a difficult position while waiting for your car, and that our team was not communicative and helpful. We will address this feedback internally, and we apologize for the inconvenience. Your feedback is very helpful and will help us improve. -Napoli Nissan

May 02, 2026

Dealership Rating
Employee Rating

As a satisfied customer, I can say that Nissan Napoli offers the best service. They treat every customer with exceptional care and strive to meet all your needs with high standards of quality. I will alw More

by sohidalgo66
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
May 04, 2026

Napoli Nissan responded

Your recommendation means the world to us! We’re so grateful for your continued support at Napoli Nissan. See you next time!

April 28, 2026

Dealership Rating
Employee Rating

I was sold a car that needed brakes the service manager says it's normal wear but I've only had the car three months More

by 203roshene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Ricky Mills, RYAN BRENES , Gino

Apr 29, 2026

Napoli Nissan responded

I'm sorry to hear that you are experiencing issues. If you'd be willing to discuss what we can do to assist you here, I would be glad to take your call. Thank you, Gino - Service Manager - 860-490-2622

Apr 29, 2026

203roshene responded

Thanks but no thanks I've already been notified they intend to charge I'm a mechanic that will slap the pads on in less than one hour. Just honor three oil changes in the contract because I'll be booking my appointment with Donald when the light pops off

April 25, 2026

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Excellently friendly service! Highly recommended! No pressure! Service team did a fantastic job explaining all aspects of what they did with a video. Great team to work with. Will More

by Ken
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Apr 27, 2026

Napoli Nissan responded

Ken, thank you for sharing your review of Don and the team! We are glad that you had such an informative and pressure-free experience, and we look forward to assisting you with any future needs at Napoli Nissan!

April 25, 2026

Dealership Rating
Employee Rating

Very patient and kind. Donald was very helpful he answered all my questions and made sure the job was done. More

by maryannwilliams113
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Donald

Apr 26, 2026

Napoli Nissan responded

Maryann, thank you for your thoughtful review of Donald's hard work! We are lucky to have you as a Napoli Nissan customer.

Apr 25, 2026

maryannwilliams113 responded

Donald was very helpful and he answered all my questions and made sure the job was done.

April 25, 2026

Dealership Rating
Employee Rating

Great dealership. I like the fact that while the vehicle is being assessed, I receive a video showing and explaining the entire findings More

by mollywallace05
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Apr 26, 2026

Napoli Nissan responded

Hi, Molly! We are so happy you appreciated our video updates and the thorough assessment at Napoli Nissan Inc. See you again down the road!

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