Ricky Mills

Greatest service,, great atención, excelente 👌 people, it can be better they went over and beyond it can be better they went over and beyond More

by María Verified Customer Verified Customer

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All staff was extremely helpful throughout the whole process from buying to servicing my vehicle process from buying to servicing my vehicle More

by mkross9 Verified Customer Verified Customer

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Ricky was a big help with finding me the car I had in mind. His patience and professionalism surpassed my expectations! Shout out to you sir! mind. His patience and professionalism surpassed my expectations! Shout out to you sir! More

by Dee Verified Customer Verified Customer

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I was sold a car that needed brakes the service manager says it's normal wear but I've only had the car three months says it's normal wear but I've only had the car three months More

by 203roshene Verified Customer Verified Customer

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Clean friendly and competent. The service advisor was thorough and the work was done on time. The service advisor was thorough and the work was done on time. More

by ralphs Verified Customer Verified Customer

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Above and beyond my expectations! Would definitely recommend this dealership! They put everything into the customer experience. Would definitely recommend this dealership! They put everything into the customer experience. More

by Gunningpc Verified Customer Verified Customer

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As soon as I arrived, Ricky was already outside waiting for me, and I immediately felt rushed throughout the entire process. I asked him twice about the remote start feature in the app and where to find it for me, and I immediately felt rushed throughout the entire process. I asked him twice about the remote start feature in the app and where to find it, and his response was simply, “Yeah, it should be on there,” without offering any real guidance or assistance. Anytime I had a question he was not around. He did not take the time to go through the vehicle features with me, and overall I felt like just another number rather than a valued customer. It also seemed as though he had other customers waiting, which made the experience feel hurried and impersonal. Additionally, I later learned that another Nissan dealership offered me the same vehicle for $30 less per month. Because I felt rushed and pressured, I did not have the opportunity to fully consider my options and now feel disappointed with my decision. Rick was not very personable, and the interaction felt focused only on a quick test drive and discussing numbers rather than providing a thorough and supportive customer experience More

by Mmladen95 Verified Customer Verified Customer

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Leon was beyond wonderful, helpful and very kind and respectful. Napoli Nissan made car shopping a pleasant experience. respectful. Napoli Nissan made car shopping a pleasant experience. More

by berney54 Verified Customer Verified Customer

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Found a car we liked, we called about made arrangements to come see we like s it they handled the financing, we picked it up and we love it to come see we like s it they handled the financing, we picked it up and we love it More

by boogaloozardies Verified Customer Verified Customer

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Sold me a lemon. Car started throwing multiple engine light codes from day one. Turns out there was more wrong with the car than was initially disclosed. Their excuse Car started throwing multiple engine light codes from day one. Turns out there was more wrong with the car than was initially disclosed. Their excuse was that the car was sold "as-is." They would not take the car back or rectify the undisclosed items. I expect this type of salesmanship from a fly by night operator or a private seller, not a name-brand dealership. Will never buy a car from Napoli Nissan or any other Napoli dealership again. I will also caution anyone from doing business with them as well More

by Al Hasbrouck Verified Customer Verified Customer

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