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Thomas Rosenberg
Thomas Rosenberg at Boucher Hyundai of Waukesha
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Thomas Rosenberg

Sales & Leasing Consultant

Boucher Hyundai of Waukesha

1583 East Moreland Boulevard
Waukesha, WI 53186

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4.1
7 Reviews
4.1

7 Reviews

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7 Reviews of Thomas Rosenberg

March 11, 2025

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Employee Rating

Still waiting on information on how to access the smart care maintenance package that came with my purchase. Nobody can seem to tell me how. More

by TERRYJ15
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Blake Myers, Matthew Fett

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Mar 12, 2025

Boucher Hyundai of Waukesha responded

Terry, Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Ryan Fitzsimmons General Sales Manager 262-522-1000

February 27, 2025

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Employee Rating

The used vehicle that was purchased had problems that caused me to make multiple long trips to return multiple times. The issue was fixed so that was good. During this time there were other issues that w More

by Bruhnj
Recommend Dealer
No

Other Employees Tagged: Luke Whiting

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Mar 03, 2025

Boucher Hyundai of Waukesha responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Rob Heaney Service Manager 262-522-1000

February 18, 2025

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Employee Rating

Everyone was great, and made the process painless. We've got to Boucher for year and will continue. More

by rpap
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Blake Myers

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Feb 18, 2025

Boucher Hyundai of Waukesha responded

Thank you for your very kind review. Blake and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Boucher Hyundai of Waukesha. Ryan Fitzsimmons General Sales Manager 262-522-1000

February 12, 2025

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This dealership is the best of the best! If you go elsewhere you are hurting no one but yourself. Save money and come to this outstanding dealership.. More

by LITTLE4940
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alexander Dominguez, Darlene Larsen, Chris Baker, Dan Doble, Dominic Rauth, Himmy Pathak, Devin Timm, Caeleb Plante, Owen Carini

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Feb 12, 2025

Boucher Hyundai of Waukesha responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Boucher Hyundai of Waukesha. Ryan Fitzsimmons General Sales Manager 262-522-1000

February 09, 2025

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Employee Rating

Fantastic process and communication, very professional. Looking forward to having all my service done here in the future! Great staff front to back! More

by Gordy G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dominic Rauth, Jeremy Krubsack, Tim Thilleman, Devin Timm, Kerwin Ruiz, Mark Wade, Matthew Fett

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Feb 10, 2025

Boucher Hyundai of Waukesha responded

Gordy, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Boucher Hyundai of Waukesha! Rob Heaney Service Manager 262-522-1000

January 30, 2025

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Bought a lot of cars and the process was extra slow this time. We bought a car at this dealership before and the process was a better experience. Felt like it wasn’t that important to sell us a car that d More

by Steve
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matthew Fett

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Jan 31, 2025

Boucher Hyundai of Waukesha responded

Steve, Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service doesn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Ryan Fitzsimmons General Sales Manager 262-522-1000

December 11, 2024

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Everyone was knowledgeable and helpful. They listened to what we were looking for and helped us find it. More

by MMMERGENS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Dec 11, 2024

Boucher Hyundai of Waukesha responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Boucher Hyundai of Waukesha are glad to have you as a customer. Ryan Fitzsimmons General Sales Manager 262-522-1000

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