Ted Cruchley
Ted Cruchley at Norm Reeves Honda Superstore - Huntington
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Ted Cruchley

V.I.P. Sales

Norm Reeves Honda Superstore - Huntington

19131 Beach Blvd
Huntington Beach, CA 92648

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4.8
49 Reviews
4.8

49 Reviews

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49 Reviews of Ted Cruchley

December 11, 2024

Dealership Rating
Employee Rating

I was involved in a bad car accident and my abusive ex husband forced me to tow the car to a dealership. I was in pain from my accident and this is when they sent over Ted Cruchley, an older highly aggres More

by 5linapavelcik
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Kevin Olive , Paul Conant the manager

Dec 12, 2024

Norm Reeves Honda Superstore - Huntington responded

Hello, We’re concerned to read this review about your experience in buying a new Honda. Your feedback is taken seriously, and we are reviewing this situation internally to ensure it doesn’t happen again. If you'd like to discuss this further, please contact our General Sales Manager, Connie Perea, at connie.borja@normreeves.com.. Thank you.

December 04, 2024

Dealership Rating
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Jason was great! He explained everything clearly.. He was knowledgeable and very customer focused. Thanks Jason! More

by vicki.armond
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Ung

Dec 05, 2024

Norm Reeves Honda Superstore - Huntington responded

We're glad that your service visit for your Honda went so well, and Jason gave you the information that you needed, Vicki! Thanks for sharing your praise, and we hope to see you for a future appointment!

November 16, 2024

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Employee Rating

Fast response. Great deal done. The people are a real pleasure to do business with. It’s all about culture and they have a fantastic one More

by bill
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Rodrìguez

Nov 18, 2024

Norm Reeves Honda Superstore - Huntington responded

We appreciate the glowing review, Bill! Congratulations on your new Honda, and we're pleased that we could make you feel so comfortable. Thank you, and we look forward to working with you in the future!

November 05, 2024

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Employee Rating

Everyone was very helpful. Ted and the manager were very nice. Gave me a really good deal. I have been with Honda over 12 years. Great service, keeps me coming back. I More

by cdownie01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ivann Garcia, Reymond Nguyen

Nov 05, 2024

Norm Reeves Honda Superstore - Huntington responded

Congratulations on your new Honda, cdownie01! Your loyalty to our dealership means so much to us, and we will pass on your compliments to Ted and our manager. Thanks so much, enjoy your car, and we hope to see you again!

November 04, 2024

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Employee Rating

Gọod service ! Highly recommend to everyone!my new Honda Prolugde very spacious, quiet run! Thanks More

by thanhhanjjjj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Le

Nov 04, 2024

Norm Reeves Honda Superstore - Huntington responded

We're so pleased that you have had great success with the service you've received, thanhhanjjjj! Sounds like you're also enjoying your new Honda Prologue. When you're ready for service again, please let us know and what else we can do for your to give you a five-star experience. Thank you!

October 28, 2024

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Employee Rating

Everyone was very kind and helpful but Ted went above and beyond to help me find what I needed. He's extremely friendly and very welcoming. More

by miriamgmz5
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 28, 2024

Norm Reeves Honda Superstore - Huntington responded

Congratulations on your new Honda, Miriam! We're happy that Ted escorted you throughout the process and was able to lead you to the right car. Thanks so much, and we look forward to serving you again!

October 26, 2024

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This was a pleasant and enjoyable buying experience. Everyone with whom we interacted made us feel welcome and made us feel like valued customers. More

by jjjaprile
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Oct 28, 2024

Norm Reeves Honda Superstore - Huntington responded

Congratulations on your new Honda, jjjaprile! It's great to hear that everyone you worked with was a pleasure. Thanks for trusting us, and we're hoping to help you out again!

October 20, 2024

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Employee Rating

The services are always very quick and efficient. Very professional and friendly all the time. More

by Wantingtan1
Recommend Dealer
Yes

Other Employees Tagged: Clayton Einck

Oct 21, 2024

Norm Reeves Honda Superstore - Huntington responded

Thank you for the kind review! We look forward to helping you again soon.

October 19, 2024

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Employee Rating

Overall pretty easy experience from start to finish. Appreciated the help from Darin and was glad I knew what I wanted going in and that it was available. More

by danidarling05
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ivann Garcia, Daniel Joo , Darin

Oct 21, 2024

Norm Reeves Honda Superstore - Huntington responded

Thank you for the kind words for Darin! We hope to serve you again in the future.

October 18, 2024

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Employee Rating

I can't say enough about Ted. Beyond exceptional service. Not much interaction with finance but they always work with us and it was fairly easy, finance is always solid at your of More

by Joe.Day
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Luis Lainez, Reymond Nguyen, Hunter Hall , Luis Lainez

Oct 21, 2024

Norm Reeves Honda Superstore - Huntington responded

Thank you for your fantastic review! We're glad to hear that Ted provided such excellent service and made your visit worthy of five stars. We look forward to seeing you again!

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