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TOM ROSE
TOM ROSE at Land Rover Alexandria

TOM ROSE | Page 3

Service Advisor

Land Rover Alexandria

5636 S Van Dorn St
Alexandria, VA 22310

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5.0
28 Reviews
5.0

28 Reviews

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28 Reviews of TOM ROSE

June 01, 2026

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The staff are always courteous, and keeps me up to date on the status of my vehicle. More

by China
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Recommend Dealer
Yes
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Jun 03, 2026

Land Rover Alexandria responded

Thank you for your kind review, China! We're delighted to hear our team continues to provide courteous service and keeps you informed throughout the service process. We appreciate your trust in Land Rover Alexandria and look forward to seeing you again. -Roger Wildermuth, General Manager

May 26, 2026

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Staff was very knowledgeable amd extremely helpful. I have a very nice visit and my vehicle was taken great care of. More

by Dodgegirl
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: JUSTIN SMITH, YUJIN LEE, ELAINE NG, MELVIN RIVAS, KEVIN DOOLEY, ASH GUASCH

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May 26, 2026

Land Rover Alexandria responded

Thank you for the wonderful review and for sharing your experience with us. We are thrilled to hear our team was knowledgeable, helpful, and took great care of your vehicle throughout your visit. Providing exceptional customer care and professional service is what helps make Land Rover Alexandria the top Land Rover dealership in the area. We truly appreciate your support and look forward to welcoming you back again soon. -Roger Wildermuth, General Manager

May 05, 2026

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Took my Range Rover in for service. The service Advisor, Tom Rose took excellent care of me. I got regular updates on the work being done and it was completed quickly and delivered whe More

by Masseyd2
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Recommend Dealer
Yes
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May 05, 2026

Land Rover Alexandria responded

Masseyd2, thank you for the great feedback. We’re glad Tom kept you well informed throughout your visit and delivered your Range Rover back on time. We appreciate your trust and look forward to taking care of you again on your next visit. -Roger Wildermuth, General Manager

May 04, 2026

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Tom at the service department was so easy to work with. He explained everything in detail and understood my concerns and worked with me to get the repairs I needed. The service tech, Jose did everything qu More

by CCD
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Recommend Dealer
Yes
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May 05, 2026

Land Rover Alexandria responded

CCD, we truly appreciate your kind words. It’s great to hear Tom provided clear guidance and a smooth experience, and that Jose’s detailed video and efficient work made things even more convenient. Thank you for choosing us, and we look forward to assisting you again. -Roger Wildermuth, General Manager

April 21, 2026

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He is fast and professional. Answered all my concerns and guided me with the service I needed More

by Duha_najjar
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Recommend Dealer
Yes
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Apr 22, 2026

Land Rover Alexandria responded

Duha, we truly appreciate your kind words. It’s great to know your concerns were fully addressed and that you received the right guidance for your service needs. Thank you for choosing us, and we look forward to assisting you again in the future. -Roger Wildermuth, General Manager

April 21, 2026

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I'm certainly not accustomed to this top notch treatment that I received at this high end dealership. I've never own a luxury vehicle and never dreamed of the treatment that I received. Tom is just a vars More

by Madstamina
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Recommend Dealer
Yes
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Apr 22, 2026

Land Rover Alexandria responded

Thank you for sharing such a memorable experience. We’re glad your first luxury vehicle visit felt exceptional and that Tom delivered the level of care he’s known for. Going above and beyond is what we strive for every day. We look forward to welcoming you back again. -Roger Wildermuth, General Manager

April 10, 2026

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Prompt, detail oriented & knowledgable from start to finish. Tom Rose is & has been thorough & honest from the start. I normally won’t leave a review but you will be heard if you have a concern, patienc More

by VM
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Gayle & Ali

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Apr 10, 2026

Land Rover Alexandria responded

Thank you for taking the time to share such thoughtful feedback, it truly means a lot. It is great to hear that Tom Rose has consistently provided thorough, honest, and attentive service while taking the time to address your concerns with patience and care. Building that level of trust is exactly what we strive for, and we look forward to continuing to assist you on future visits. -Roger Wildermuth, General Manager

April 08, 2026

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Very clean, friendly employees, accommodating environment. My service representative was Tom Rose and he was very responsive to all of my questions and concerns. He responded quickly and with res More

by latonyaterrell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 10, 2026

Land Rover Alexandria responded

Thank you for taking the time to share your experience. It is great to hear you found our environment clean and welcoming, and that Tom Rose was responsive and attentive to your questions and concerns. Providing timely communication and real results is something he takes pride in. We appreciate your support and look forward to welcoming you back again soon. -Roger Wildermuth, General Manager

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