YUJIN LEE

Yujin provided excellent customer service, she took the vehicle in as soon as I arrived and kept me informed of what was needed to be done. The vehicle was serviced and cleaned very well. vehicle in as soon as I arrived and kept me informed of what was needed to be done. The vehicle was serviced and cleaned very well. More

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I've been going to this dealership for purchases and repairs for years...for good reason. repairs for years...for good reason. More

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Yujin in service is amazing. She is personal and professional at all times, love her She is personal and professional at all times, love her More

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Excellent customer service as always. Yujin provided the best customer service I have ever received at a dealership. She took care of the whole process of getting my car repaired. She rea Yujin provided the best customer service I have ever received at a dealership. She took care of the whole process of getting my car repaired. She reassured me that my car would be repaired by the best. I highly recommend Yujin and Land Rover Alexandria. More

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Good experience will recommend this shop and return when I need work thanks for the hekp I need work thanks for the hekp More

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This is the absolute best dealership! Everyone is always so welcoming and professional. Yujin (service advisor) is always amazing every time I come for service. Even the uber rides (on th Everyone is always so welcoming and professional. Yujin (service advisor) is always amazing every time I come for service. Even the uber rides (on them by the way) are prompt and she’s super quick. They are straight to the point, letting you know what you need, cost, it’s there, discount coupon and you’re literally out. I’m considering purchasing another Landrover here in the near future. More

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Goes above and beyond, is a clear communicator regarding maintenance and wait time. Friendly and accommodating during your stay. maintenance and wait time. Friendly and accommodating during your stay. More

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The service advisor Yujin was very knowledgeable and great hospitality. Very communicative. I will look for her to be my service representative every time! great hospitality. Very communicative. I will look for her to be my service representative every time! More

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I had an outstanding experience with Jujin Lee, my Service Advisor at Land Rover of Alexandria. She went above and beyond to make sure the front knuckle bracket replacement on my 2015 Range Rover was Service Advisor at Land Rover of Alexandria. She went above and beyond to make sure the front knuckle bracket replacement on my 2015 Range Rover was handled quickly and professionally. Jujin kept me informed throughout the entire process and provided excellent communication from start to finish. The turnaround time was impressively quick, and she made what could have been a stressful repair experience incredibly easy. What really stood out was her attention to customer service. When my Range Rover was ready, Jujin even offered to have an Uber sent to my house to pick me up so I could get my vehicle. That level of thoughtfulness and convenience is exactly what great customer service should look like. And I have to say, Jujin was not only professional, knowledgeable, and extremely helpful—she was also very good looking! 😊 That certainly made the experience even more enjoyable! If you're looking for someone who genuinely cares about her customers and goes the extra mile, I highly recommend asking for Jujin Lee at Land Rover of Alexandria. She is a true asset to the dealership! More

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Ali was great. Even on my fourth Range (now defender), I learned new things. Imo and Jimmy were great as well as the finance manager. Great team. My wife will never Even on my fourth Range (now defender), I learned new things. Imo and Jimmy were great as well as the finance manager. Great team. My wife will never leave. More

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