Excellent service provided.
He’s very knowledgeable and explained what he will have done regarding the concerns.
He’s very knowledgeable and explained what he will have done regarding the concerns.
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by JBELDA52
Verified Customer
Verified Customer
Service Price Transparency
Oct 16, 2024 -
Niello Volvo Cars Sacramento responded
Thank you for your business and this review. We're happy to hear TJ and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
Rob Pane
Service Manager
rpane@niello.com
(916) 245-2231
They treated us well with loaner and all.
Didn’t like how our car was in the shop for over a month to try to fix the same issue.
Didn’t like how our car was in the shop for over a month to try to fix the same issue.
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by BLBROWN3680
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Rob Pane
, Edgar
Sep 27, 2024 -
Niello Volvo Cars Sacramento responded
Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.
Rob Pane
Service Manager
rpane@niello.com
(916) 245-2231
It's a great dealership with excellent service.
They go above and beyond with efficiency without cutting corners in both the sales and service departments. They understand that the customer's time
They go above and beyond with efficiency without cutting corners in both the sales and service departments. They understand that the customer's time is valuable and don't take that for granted.
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by mbranstad
Verified Customer
Verified Customer
Service Price Transparency
May 16, 2024 -
Niello Volvo Cars Sacramento responded
We are very happy to hear TJ, Sean, and Rick provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
Rob Pane
Service Manager
rpane@niello.com
(916) 245-2231
The folks at Niello Volvo are excellent in every respect.
They are very knowledgeable and professional. Additionally the services performed are excellent and ready when promised. The routine maintenanc
They are very knowledgeable and professional. Additionally the services performed are excellent and ready when promised. The routine maintenance and the repairs done to our Volvo because of a no-fault accident was superb. In all respects, they are excellent from the time the car is taken in until the time we drive off. Thanks Niellol.
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by BEANPAWD
Verified Customer
Verified Customer
Apr 06, 2024 -
Niello Volvo Cars Sacramento responded
Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Niello Volvo Cars Sacramento are glad to have you as a customer.
TJ Upton
General Manager
tupton@niello.com
(916) 245-2231
When I first went to pickup my new car I waited about an
hour before I was able to flag anyone down and ask about my car. Other than that everyone who finally helped me was amazing!
hour before I was able to flag anyone down and ask about my car. Other than that everyone who finally helped me was amazing!
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by MWHITAKER10
Verified Customer
Verified Customer
Service Price Transparency
Apr 04, 2024 -
Niello Volvo Cars Sacramento responded
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Niello Volvo Cars Sacramento to be a positive one. Please don't hesitate to reach out if you need anything else.
Rob Pane
Service Manager
rpane@niello.com
(916) 245-2231
Fantastic service, had me in and out with the deal super
quick, definitely the best dealership by far.
quick, definitely the best dealership by far.
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by JCRAYNE13
Verified Customer
Verified Customer
Mar 29, 2024 -
Niello Volvo Cars Sacramento responded
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Niello Volvo Cars Sacramento!
TJ Upton
General Manager
tupton@niello.com
(916) 245-2231
Niello Volvo has consistently exceeded my expectations
for pre-sales, sales, and service needs. The sales experience is easy, pricing is competitive, everything is explained in detail and there is no fee
for pre-sales, sales, and service needs. The sales experience is easy, pricing is competitive, everything is explained in detail and there is no feeling of pressure to buy add-ons. The Service Dept makes it easy to schedule a convenient appointment, explains costs and makes reasonable recommendations, and waiting onsite is pleasant with a comfortable space, good coffee and Internet. I never dread going to Niello!
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by dbs0
Verified Customer
Verified Customer
Service Price Transparency
Mar 24, 2024 -
Niello Volvo Cars Sacramento responded
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!
Rob Pane
Service Manager
rpane@niello.com
(916) 245-2231
Excellent customer service Amy is a nice employee of
niello volvo and the building and outside is very clean
niello volvo and the building and outside is very clean
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by LISALOOMER1
Verified Customer
Verified Customer
Service Price Transparency
Mar 13, 2024 -
Niello Volvo Cars Sacramento responded
Lisa, Thank you for choosing Niello Volvo Cars Sacramento. Your feedback and rating mean a lot to us. We're glad Amy was able to help, and we hope to see you again!
Rob Pane
Service Manager
rpane@niello.com
(916) 245-2231
Neillo Volvo staff always go above and beyond to make
sure their clients are taken care of! Their customer service is excellent and we highly recommend them!
sure their clients are taken care of! Their customer service is excellent and we highly recommend them!
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by S_MARANVILLE
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Amy Ott
, Sean Smith (sales), Isahi (service dept), Justin (sales manager), Brian (finance manager)
Jan 16, 2024 -
Niello Volvo Cars Sacramento responded
Thank you for taking the time to leave us a five-star review. It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Niello Volvo Cars Sacramento!
Rob Pane
Service Manager
rpane@niello.com
(916) 245-2231
I bought my last two Volvos (XC90) from Niello, and I'm
planning to buy my daughter's first car there asap as well. The sales staff are all amazing, and TJ (the GM) is salt of the earth. You'll always be t
planning to buy my daughter's first car there asap as well. The sales staff are all amazing, and TJ (the GM) is salt of the earth. You'll always be treated well here and I can say confidently that of all the vehicles I've purchased in my life, this has always been the best dealer and service experience!
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by BANKS4403
Verified Customer
Verified Customer
Service Price Transparency
Jan 12, 2024 -
Niello Volvo Cars Sacramento responded
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Niello Volvo Cars Sacramento, we look forward to having you as one of our valued customers for many more years to come!
Rob Pane
Service Manager
rpane@niello.com
(916) 245-2231