TJ Upton

they found me a vehicle that was specked pretty close to what we wanted. the car was delivered to our home clean. we would have liked a more thorough understanding of how things worked but the dealership be what we wanted. the car was delivered to our home clean. we would have liked a more thorough understanding of how things worked but the dealership bent over backwards to give us a thorough training session when we asked for it. extra accessories were provided in a timely fashion. though not an issue for us I believe it would be helpful to staff to have appropriate direct Volvo participation in handling winter tire requests. it was tough for them to understand our needs in that regard, as a matter of fact I would like Volvo to contact me personally to discuss this issue. I live in the mountains with the driving through 1' to 2' of snow is common and all season tires do not fit the bill More

by JIM@TAHOECITYMARINA.COM Verified Customer Verified Customer

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Best experience ever from start to finish. Michael and Just are the very best ! Professional and not pushy, like buying from a friend. Michael and Just are the very best ! Professional and not pushy, like buying from a friend. More

by BPHAM916 Verified Customer Verified Customer

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I found the entire Niello staff, from the sales floor to service department, committed to delivering excellent customer service. It’ quickly became apparent that customer service is a foundational tenet of service department, committed to delivering excellent customer service. It’ quickly became apparent that customer service is a foundational tenet of the company and held in high regard. I felt welcomed and comfortable by all who assisted me during my visit. More

by TOOLMANCOLLETTO Verified Customer Verified Customer

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Niello volvo Sacramento never disappoints! Love these people and love this place! Highly recommend this place. Love these people and love this place! Highly recommend this place. More

by ANDREYPROTSYUK Verified Customer Verified Customer

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Dropped off my car for service, the staff was friendly and attentive. Great service, quick and easy, thanks Niello team! and attentive. Great service, quick and easy, thanks Niello team! More

by LMCDONALD3 Verified Customer Verified Customer

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Excellent service provided. He’s very knowledgeable and explained what he will have done regarding the concerns. He’s very knowledgeable and explained what he will have done regarding the concerns. More

by JBELDA52 Verified Customer Verified Customer

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They treated us well with loaner and all. Didn’t like how our car was in the shop for over a month to try to fix the same issue. Didn’t like how our car was in the shop for over a month to try to fix the same issue. More

by BLBROWN3680 Verified Customer Verified Customer

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It's a great dealership with excellent service. They go above and beyond with efficiency without cutting corners in both the sales and service departments. They understand that the customer's time They go above and beyond with efficiency without cutting corners in both the sales and service departments. They understand that the customer's time is valuable and don't take that for granted. More

by mbranstad Verified Customer Verified Customer

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The folks at Niello Volvo are excellent in every respect. They are very knowledgeable and professional. Additionally the services performed are excellent and ready when promised. The routine maintenanc They are very knowledgeable and professional. Additionally the services performed are excellent and ready when promised. The routine maintenance and the repairs done to our Volvo because of a no-fault accident was superb. In all respects, they are excellent from the time the car is taken in until the time we drive off. Thanks Niellol. More

by BEANPAWD Verified Customer Verified Customer

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When I first went to pickup my new car I waited about an hour before I was able to flag anyone down and ask about my car. Other than that everyone who finally helped me was amazing! hour before I was able to flag anyone down and ask about my car. Other than that everyone who finally helped me was amazing! More

by MWHITAKER10 Verified Customer Verified Customer

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