Susanna Yim
6 Years Honda Platinum Internet Sales Manager
Norm Reeves Honda Superstore Cerritos
18500 Studebaker Road
Cerritos, CA 90703
Enjoy assisting the customers to drive off our dealership with the big smiles in a new or preowned vehicle they were dreaming for. 😊
Read moreDealership Experience
13 yrs, 4 mos
Industry Experience
18 yrs, 4 mos
Languages Spoken
English
Korean
975 Reviews
Write a Review975 Reviews of Susanna Yim
December 06, 2025
Susanna was amazing! She took the time to understand what I needed, answered all my questions, and never made me feel pressured. She took the time to understand what I needed, answered all my questions, and never made me feel pressured. More
Other Employees Tagged: Susanna Yim
December 06, 2025
Susanna is truly an exceptional person. I asked countless questions about the 2026 Honda CR-V EX, and she patiently answered every single one with kindness and professionalism. She also gav I asked countless questions about the 2026 Honda CR-V EX, and she patiently answered every single one with kindness and professionalism. She also gave me the best price—better than any other dealer I checked. You can trust her 100%. If you’re looking for the right salesperson, I highly recommend More
November 23, 2025
I was very satisfied with my purchase. I love the fact that they were patient with me, understanding, loving, caring, sharing, and waiting for me to make the final payments and directing m I love the fact that they were patient with me, understanding, loving, caring, sharing, and waiting for me to make the final payments and directing me to the right path. I appreciate this dealership a lot. Susanna Yims. More
Other Employees Tagged: Kevin Harris, Mike Porter
November 08, 2025
Service Advisors and the service technicians work hand in hand to make sure your vehicle is taken care of. This dealership doesn’t provide shuttle service so I will look elsewhere for when my car is out of w hand to make sure your vehicle is taken care of. This dealership doesn’t provide shuttle service so I will look elsewhere for when my car is out of warranty service. More
November 08, 2025
Another Fantastic Experience with Susanna! This is the third car we've purchased from Susanna at Norm Reeves, and once again, she was absolutely amazing! Susanna truly sets the bar for wha This is the third car we've purchased from Susanna at Norm Reeves, and once again, she was absolutely amazing! Susanna truly sets the bar for what a great car dealer should be. She is incredibly prompt in her communication and action, making the entire process efficient and stress-free. More importantly, she did everything she could to ensure we got a great deal. We keep coming back because we trust her completely. If you want a seamless, honest, and successful car-buying experience, you need to see Susanna. She's simply the best! More
Other Employees Tagged: Susanna Yim
November 08, 2025
Norm Reeves Honda was a good place to buy a new car they were honest sincere and Susana helped me set up my blue tooth for the car and gave me a basic lesson on the most important functions the car has and were honest sincere and Susana helped me set up my blue tooth for the car and gave me a basic lesson on the most important functions the car has and made it easier to drive off the lot with some knowledge on using the many accessories the car has More
October 27, 2025
Susanna was great! She was very prompt with informative and straight forward answers. A great asset to her organization. I dealt with three other dealerships and seve She was very prompt with informative and straight forward answers. A great asset to her organization. I dealt with three other dealerships and several members of each one of them but Susanna was the only one who was honest and helpful from beginning to end. Highly recommend working with her. More
October 18, 2025
Very helpful and straightforward dealer. Transparent pricing, great communication and service. Susanna was helpful in reducing the time I had to spend in the dealership filling out paperwork Transparent pricing, great communication and service. Susanna was helpful in reducing the time I had to spend in the dealership filling out paperwork. More

