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Susan Ward
673 Reviews
Susan comes to The BMW Store with vast sales and customer service experience. She thoroughly enjoys meeting new people and helping them find exactly what they love, a great fit for the BMW brand! In her free time you will most likely find Susan spending time with her family or singing at special events and weddings.
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Write a Review673 Reviews of Susan Ward
June 11, 2026
Friendly, professional, knowledgable, competitive pricing with an excellent range of car options. Paul Kolleck is a great example of all these traits. with an excellent range of car options. Paul Kolleck is a great example of all these traits. More
by sarembock
Other Employees Tagged: Paul Kolleck, Eric Schaeper
June 10, 2026
Great experience at the BMW Store! Paul did an amazing job helping me evaluate options and answering all my questions. He made sure I could test-drive different cars before making my Paul did an amazing job helping me evaluate options and answering all my questions. He made sure I could test-drive different cars before making my final choice. Fantastic partnership to get the exact car I wanted. Highly recommended! More
by JDC
Other Employees Tagged: Ric Koresky, Paul Kolleck, Eric Schaeper
May 30, 2026
Top notch. .. total pros! This is my 2nd car with Paul Kolleck. He makes things very easy... and that is important to me! .. total pros! This is my 2nd car with Paul Kolleck. He makes things very easy... and that is important to me! More
by mweakley1
Other Employees Tagged: Paul Kolleck
May 28, 2026
Paul did an outstanding job from start to finish. The process of ordering the car and taking delivery was seamless. When taking delivery, Susan did a great job explaining the features of the I5. Taki The process of ordering the car and taking delivery was seamless. When taking delivery, Susan did a great job explaining the features of the I5. Taking the time to connect our IPhones was very helpful. Love the car! Best, Randy and Ron More
by rklasley
Other Employees Tagged: Paul Kolleck, Jemar DuBose
May 25, 2026
Emily was great and helpful. She kept on top of my request and made sure everything was completed as planned. Also she followed up with me after delivery. She kept on top of my request and made sure everything was completed as planned. Also she followed up with me after delivery. More
by Atalaat.92
Other Employees Tagged: Emily Blose
May 12, 2026
Working with The BMW Store is always a great experience. Paul, Susan and everyone are a joy to work with. Paul, Susan and everyone are a joy to work with. More
by Smscottcpc
Other Employees Tagged: Paul Kolleck
May 07, 2026
From picking out the right BMW (2026 X5), to programming the car, to purchasing, and a thank you swag bag from the manager as I drove away - was an amazing experience! The team is the reason I keep coming b the car, to purchasing, and a thank you swag bag from the manager as I drove away - was an amazing experience! The team is the reason I keep coming back. Thank you Mat Swart (Sales), Susan Ward (Programming genius), Eric (finance) & Ric Koresky (management). We also love the service department - My convertible M4 is fun to drive. Preventative care is always a must. Thank you to Corey Hart- (service advisor). More
by angela.ellard
Other Employees Tagged: Ric Koresky, Mat Swartz, Corey Hart, Eric Schaeper
April 24, 2026
Dean, Rick and Susan were excellent to work with and very helpful. Their product knowledge and attentiveness was outstanding as always. Dean was very nice to my wife and me and did not rush our decision. Ric helpful. Their product knowledge and attentiveness was outstanding as always. Dean was very nice to my wife and me and did not rush our decision. Rick was very nice to work with and always greeted me during each visit. Susan was very knowledgeable and spent extra time answering all my questions. Your employees made my decision to purchase a new BNW easy. Good Job! Thank s !! More
by Benz1995
Other Employees Tagged: Ric Koresky, Dean Stathes, Eric Fender
April 18, 2026
Paul Kolleck has worked with me on several cars purchases and always makes it simple! He is always reachable and aware of what we need and the best way to make it happen! and always makes it simple! He is always reachable and aware of what we need and the best way to make it happen! More
by Massafamily1
Other Employees Tagged: Paul Kolleck
April 10, 2026
Paul Kolleck was a please to work with. Knowledgeable, attentive, and didn't waste my time. Knowledgeable, attentive, and didn't waste my time. More
by stevebowden86
Other Employees Tagged: Paul Kolleck
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