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Steven Browder
247 Reviews
247 Reviews
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247 Reviews of Steven Browder
Verified Customer
October 23, 2025
The service department is a very frustrating experience. It's nearly impossible to get someone to answer or return a phone call. They only text and, in this last service, my person did not respond to te It's nearly impossible to get someone to answer or return a phone call. They only text and, in this last service, my person did not respond to texts promptly, if at all. I finally had to go to AI to find a phone number to the service department that someone would answer and after several minutes, got ahold of the manager and explained that I had gone an entire day with no update on my car despite numerous requests. She told me that the service adviser left early for the day. I would think someone would return text messages for her if she is gone early. After I finally got my car back and part of the service was an alignment, the car is still pulling to the right. I contacted the service person and let them know that I wanted a refund for the alignment and I would get it done right somewhere else. she said she would check on that. That was 2 days ago and I have not heard back. This service experience is so bad, that despite liking the car, I doubt I would ever buy another Genesis. More
by THOM1
Other Employees Tagged: Megan Barham, Frank Seitz, Kasey Collins , Kelli (did not provide a last name)
October 18, 2025
Great service experience! The staff at Hyundai in Tulsa was friendly, efficient, and took great care of my car. I really appreciate their professionalism and quick turnaround. The staff at Hyundai in Tulsa was friendly, efficient, and took great care of my car. I really appreciate their professionalism and quick turnaround. More
by BAHAR
Other Employees Tagged: Megan Barham, Frank Seitz, Kasey Collins
October 17, 2025
Salesman lies to to you and the managers never return phone calls never fixed the car I bought off of you phone calls never fixed the car I bought off of you More
by randywheeler1951
Other Employees Tagged: Megan Barham, Daniel Albert, Brant Gamble , Reginald Blair
October 17, 2025
Good coustomer service. I am very pleasure and happy for buy a car from this car dealer . I am very pleasure and happy for buy a car from this car dealer . More
by oomoenan
Other Employees Tagged: Megan Barham, Frank Seitz, Kasey Collins
October 15, 2025
Great service and customer support. I really like the car inspection video I receive at the end. I really like the car inspection video I receive at the end. More
by lcherrington300
Other Employees Tagged: Megan Barham, Frank Seitz, Kasey Collins
October 10, 2025
Tulsa Hyundai and genesis is great car dealership and auto repair and service center is off the chain auto repair and service center is off the chain More
by powellmarlon31
Other Employees Tagged: GARY RUTH, Megan Barham, Daniel Albert, Frank Seitz, Kasey Collins, Brant Gamble , I don’t know them by name but to everyone a blessed up to you and and thanks for sales and service
October 02, 2025
Expert service, great atmosphere, top quality dealership with everything you could ask for for a great experience!! with everything you could ask for for a great experience!! More
by TA.BROWN
Other Employees Tagged: Megan Barham, Frank Seitz, Kasey Collins
September 20, 2025
I got two reminder texts at 7 in the morning on Sunday. I’m not awake at that time, most people aren’t. I’m on call at work so I have to wake up to read texts. When I picked up my vehicle they forgot t I’m not awake at that time, most people aren’t. I’m on call at work so I have to wake up to read texts. When I picked up my vehicle they forgot to charge me. They asked me to pay online. That website did not work. Every time they called or texted me about anything it was from a different number. When I replied it would take hours to respond, I think it was because it is a community number, not an individual. I will be buying a car fairly soon and I probably won’t buy a Hyundai. I like the cars, but I had a bad experience with the dealership. More
by HBYRNE0
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