Daniel Albert

My sales associate, Tate Martin, was outstanding — truly a 5-star experience from start to finish. Unfortunately, the remainder of the purchasing process was EXTREMELY disappointing. Unethical tactics we a 5-star experience from start to finish. Unfortunately, the remainder of the purchasing process was EXTREMELY disappointing. Unethical tactics were used when presenting warranty products and additional coverages. Exorbitant interest rates were offered despite our excellent credit score (825+). -Approximately $2,800 in charges for coverages that were never discussed or disclosed were added to the contract. No itemized bill of sale was provided prior to signing. Communication after the sale was extremely poor when attempting to resolve the improperly added charges. The General Manager, Daniel Albert, failed to respond despite being contacted multiple times, including direct outreach. The dealership provided written assurances that financing-related refunds would be issued, but only partial refunds were received. After more than 3 months post-sale, all communication from the dealership ceased entirely. Due to this experience, I will never consider purchasing another vehicle from this dealership again. More

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I haven’t been with Tulsa Hyundai very long. So far doing great. Adrian and Marcus were very helpful. So far doing great. Adrian and Marcus were very helpful. More

by shenry852 Verified Customer Verified Customer

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They were not very helpful and when I asked specifically about my engine warranty, they were vague and lured me in wasting my time. I regret going there this time about my engine warranty, they were vague and lured me in wasting my time. I regret going there this time More

by Mi Verified Customer Verified Customer

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Everything was great. The guy that waited on me was very informative and very polite. The coffee was very good and the place looked clean. The guy that waited on me was very informative and very polite. The coffee was very good and the place looked clean. More

by pastortodom Verified Customer Verified Customer

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Horrible. ... The worst costumer service I've ever had in any situation. No communication after saying me a car they took back after a recall... ... The worst costumer service I've ever had in any situation. No communication after saying me a car they took back after a recall... More

by jaibreebates2087 Verified Customer Verified Customer

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Very friendly and helpful people. No pressure which is very important to me. I never felt rushed. No pressure which is very important to me. I never felt rushed. More

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Great experience, at a very busy dealership. We we treated very well and are very happy with our new Santa Cruz. We we treated very well and are very happy with our new Santa Cruz. More

by JBX.2013 Verified Customer Verified Customer

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Clifton and everyone else who helped us at Tulsa Hyundai were great. They got me into a beautiful car for a reasonable price. were great. They got me into a beautiful car for a reasonable price. More

by laceypogue14 Verified Customer Verified Customer

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Unethical sales experience while purchasing a used car. Did not disclose lower prices offered for same vehicle and when found out they did not rectify. Did not disclose lower prices offered for same vehicle and when found out they did not rectify. More

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Great experience from both Justin and Eugene. The deal was fair and painless. Thank you The deal was fair and painless. Thank you More

by HUSKERS4265 Verified Customer Verified Customer

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