Tate Martin

My sales associate, Tate Martin, was outstanding — truly a 5-star experience from start to finish. Unfortunately, the remainder of the purchasing process was EXTREMELY disappointing. Unethical tactics we a 5-star experience from start to finish. Unfortunately, the remainder of the purchasing process was EXTREMELY disappointing. Unethical tactics were used when presenting warranty products and additional coverages. Exorbitant interest rates were offered despite our excellent credit score (825+). -Approximately $2,800 in charges for coverages that were never discussed or disclosed were added to the contract. No itemized bill of sale was provided prior to signing. Communication after the sale was extremely poor when attempting to resolve the improperly added charges. The General Manager, Daniel Albert, failed to respond despite being contacted multiple times, including direct outreach. The dealership provided written assurances that financing-related refunds would be issued, but only partial refunds were received. After more than 3 months post-sale, all communication from the dealership ceased entirely. Due to this experience, I will never consider purchasing another vehicle from this dealership again. More

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Worked hard to find the exact model. Required several visits. Good follow up to come back to deal with loose ends. Required several visits. Good follow up to come back to deal with loose ends. More

by Mspain53 Verified Customer Verified Customer

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Horrible. ... The worst costumer service I've ever had in any situation. No communication after saying me a car they took back after a recall... ... The worst costumer service I've ever had in any situation. No communication after saying me a car they took back after a recall... More

by jaibreebates2087 Verified Customer Verified Customer

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They took my $8K down payment and added in service contracts. Illegal and fraudulent dealership contracts. Illegal and fraudulent dealership More

by monicaxaviermomma Verified Customer Verified Customer

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Tate Martin is amazing. The reason we bought was because of him. Definitely NOT THE SERVICE DEPARTMENT. The reason we bought was because of him. Definitely NOT THE SERVICE DEPARTMENT. More

by spif91 Verified Customer Verified Customer

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Effortless experience- thank you so much. Friendly professional staff, clean and open sales floor. Very happy with purchase Friendly professional staff, clean and open sales floor. Very happy with purchase More

by Amy.Pinkerton Verified Customer Verified Customer

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