Kasey Collins

Service was great Finance was awesome. Had a little hiccup with the warranty coverage and they took care of it with little out of pocket cost. Had a little hiccup with the warranty coverage and they took care of it with little out of pocket cost. More

by Vkeys Verified Customer Verified Customer

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Horrible. ... The worst costumer service I've ever had in any situation. No communication after saying me a car they took back after a recall... ... The worst costumer service I've ever had in any situation. No communication after saying me a car they took back after a recall... More

by jaibreebates2087 Verified Customer Verified Customer

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Routine service. Taken care of well. Too much upsell on unnecessary service/products. I'm done now. Taken care of well. Too much upsell on unnecessary service/products. I'm done now. More

by ssbennett Verified Customer Verified Customer

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Tate Martin is amazing. The reason we bought was because of him. Definitely NOT THE SERVICE DEPARTMENT. The reason we bought was because of him. Definitely NOT THE SERVICE DEPARTMENT. More

by spif91 Verified Customer Verified Customer

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It was good but if I had known it would be over 2 hrs I would have just dropped it off would have just dropped it off More

by mfdwife26 Verified Customer Verified Customer

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Everything was fine, assistant was friendly and helpful and I will comeback someday It okie and I will comeback someday It okie More

by ericphutran97 Verified Customer Verified Customer

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They were quick with getting the part ordered but it took them several days to install it. Their communication skills were terrible. I tired calling 3 times during my service visit all went to voicemail. I e them several days to install it. Their communication skills were terrible. I tired calling 3 times during my service visit all went to voicemail. I ended up relying on texting and they still wouldn't respond for at least a day. I had no clue when my car would be ready until they told me to come get it. Then I went they and they said "well actually it didn't take one recall, and we never tested to see if replacing that part fixed the charging." So they kept it one more night just to make sure the car charged. I bought the Ioniq 5 2026 and the ICCU popped the first night I owned the vehicle. The first week and a half of owning the vehicle it was in the repair shop. Insanity. More

by Grant S Verified Customer Verified Customer

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Overall great. Just left confused about the paperwork Not sure the comments were even about my car Just left confused about the paperwork Not sure the comments were even about my car More

by pxxvfab4 Verified Customer Verified Customer

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Items requested to be serviced were not and I was upsold in a major way. in a major way. More

by boden6 Verified Customer Verified Customer

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It was quick and easy. Friendly service. Kasey was friendly. She came out to greet me as soon as I pulled up. She knew why I was there and what needed to be done to my vehi Friendly service. Kasey was friendly. She came out to greet me as soon as I pulled up. She knew why I was there and what needed to be done to my vehicle. It only took about 90 minutes for my vehicle to be serviced. Check-in and pickup were super quick and easy. More

by magen.petit Verified Customer Verified Customer

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