Kasey Collins
Kasey Collins at Tulsa Hyundai

Kasey Collins

Service Advisor

Tulsa Hyundai

9777 South Memorial Dr.
Tulsa, OK 74133

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4.5
223 Reviews

Dealership Experience

2 yrs, 8 mos

4.5

223 Reviews

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223 Reviews of Kasey Collins

July 02, 2026

Dealership Rating
Employee Rating

Poor customer service advisor, she admitted to being untrained and almost left my vehicle stranded at the dealership More

by cashroc04
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Megan Barham

June 24, 2026

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I was previously going to Judy Hyundai. After bad experience after bad experience I wasn’t expecting anything other than to not leave my car at Purdy and get it back after a month dented an More

by Snrolen
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Megan Barham, Frank Seitz, Steven Browder , Hannah

Jun 26, 2026

Tulsa Hyundai responded

Thank you for giving Tulsa Hyundai the opportunity to earn your business. We're so glad Hannah and the team provided the communication, transparency, and care you were looking for, and it's wonderful to hear the experience restored your confidence. We truly appreciate your kind words and look forward to taking care of you for years to come.

June 18, 2026

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Took the car in for 4 recalls. We're only able to do 2. Also had 4 new tires mounted and balanced. I provided the tire. Upon competition, tried to over charge me. Was able to get More

by Zippiets68
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Recommend Dealer
Yes
Jun 18, 2026

Tulsa Hyundai responded

Thank you for sharing your feedback. We appreciate you bringing your vehicle in for service and understand your frustration regarding the incomplete recall work and the confusion surrounding the final charges. We strive to provide clear communication and accurate estimates throughout the service process, and we appreciate you taking the time to share your experience with us.

June 05, 2026

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You guys did a great job! And great customer service so Just keep it up ! More

by biniyambedassa9
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Recommend Dealer
Yes
Jun 08, 2026

Tulsa Hyundai responded

Thank you for the wonderful feedback! We're glad our team provided great customer service and made your visit a positive one. We'll be sure to share your encouragement with Megan, Frank, Steven, and Kasey.

May 26, 2026

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Terrible no return calls manager won’t call me back in meetings Genesis of Tulsa is horrible! More

by bradramey1
Service Price Transparency
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Recommend Dealer
No
Jun 05, 2026

Tulsa Hyundai responded

Thank you for your feedback. We have worked to resolve this with your insurance company. Thank you for your patience during this process.

May 24, 2026

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They listen to what you have to say and they are very professionally and the workers is friendly and keeps you knowing what's going going on with your car More

by atoniod2021
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Recommend Dealer
Yes
May 26, 2026

Tulsa Hyundai responded

Thank you for the thoughtful review! We’re glad our team listened, kept you informed, and made your service experience a friendly one.

May 19, 2026

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Professional honesty respectful nice caring friendly prompt funny talkative courtesy efficient modest neat kind helpful More

by charleneteal165
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Recommend Dealer
Yes
May 20, 2026

Tulsa Hyundai responded

Thank you for such thoughtful feedback! We’re glad Kasey made your visit feel friendly, respectful, and efficient.

May 12, 2026

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I haven’t been with Tulsa Hyundai very long. So far doing great. Adrian and Marcus were very helpful. More

by shenry852
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Recommend Dealer
Yes
May 13, 2026

Tulsa Hyundai responded

Thank you for the kind words. We’re glad your experience with Tulsa Hyundai is off to a great start and that Adrian and Marcus were so helpful along the way. We look forward to continuing to take great care of you.

May 09, 2026

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They were not very helpful and when I asked specifically about my engine warranty, they were vague and lured me in wasting my time. I regret going there this time More

by Mi
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Recommend Dealer
No
May 13, 2026

Tulsa Hyundai responded

Thank you for taking the time to review us. We apologize that the engine extension information seemed vague. With any extension to warranty there are a set of requirements each vehicle needs to meet. For more information please reach out to an advisor for an explanation.

May 09, 2026

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Far and friendly from the very beginning. Text message regarding additional service was appreciated. I was surprised the repairs were completed in one day More

by doakes27
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Recommend Dealer
Yes
May 11, 2026

Tulsa Hyundai responded

Thank you for sharing your experience. We’re glad Megan, Frank, and the team made the process friendly from the start, and that the text updates and quick turnaround made your visit even more convenient. We look forward to helping you again.

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