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Steven Browder
264 Reviews
264 Reviews
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264 Reviews of Steven Browder
February 09, 2024
The service was fine but your people put a chip in my front passenger door that Steven took a picture of and was going to send it to the paint and body shop they use and I have never heard back from him front passenger door that Steven took a picture of and was going to send it to the paint and body shop they use and I have never heard back from him More
by bmeyer2
Verified CustomerOther Employees Tagged: Steven Browder
January 27, 2024
Great communication and management of the service experience for the routine maintenance service. However it had still taken 3+ months , multiple special and back ordered parts to repair the air cond experience for the routine maintenance service. However it had still taken 3+ months , multiple special and back ordered parts to repair the air conditioned seats. Which are still not working. Waiting for yet another back ordered part. This should not reflect negatively on Steven. I understand he's just following the corporate technical team's instructions More
by T-TownGV80
Other Employees Tagged: Steven Browder
January 27, 2024
Under the circumstances of construction I was very satisfied with the experience. Having the Porter drive to my home 30 miles away to deliver my car greatly exceeded my expectations satisfied with the experience. Having the Porter drive to my home 30 miles away to deliver my car greatly exceeded my expectations More
by mark@gsoklahoma.com
January 27, 2024
Steven was fantastic. Steven's communication with me was excellent. Unfortunately the information he had to share with me was ridiculous. It took 35 days to fix my 2023 Ge Steven's communication with me was excellent. Unfortunately the information he had to share with me was ridiculous. It took 35 days to fix my 2023 Genesis. Maybe that sort of thing happens frequently, but I have never experienced anything like this. More
by BCURRY3
Other Employees Tagged: Steven Browder
January 17, 2024
I own a Genesis and was very unhappy with the Hyundai service center. I received a call informing me that Genesis service was back open, but that was not the case. When I purchased my Genesis, I was told service center. I received a call informing me that Genesis service was back open, but that was not the case. When I purchased my Genesis, I was told the service would be amazing and loaners would be made available. This is my second attempt with this dealership. I will continue to travel for service appointments. More
by janagroth
January 17, 2024
Stephen has great follow-through. I also appreciate the follow up call received by the service manager. Looking forward to the opening of the new dedicated genesis building I also appreciate the follow up call received by the service manager. Looking forward to the opening of the new dedicated genesis building More
by T-TownGV80
Other Employees Tagged: Frank Seitz
January 17, 2024
Always dependable, easy in and quick reliable service. Highly recommend Tulsa Hyundai for sales and Service. Highly recommend Tulsa Hyundai for sales and Service. More
by larrynewberry
Other Employees Tagged: Megan Barham, Frank Seitz, Kasey Collins , Faith Condrey, Joseph Daniels, Cooper Houchin, Gavin Kalagher, Skyler Matsler
January 17, 2024
Coming from being a Lexus customer to owning a Genesis. Stephen the service advisor was great! Very attentive informative and nice personality. I thought the service area was Very crowded. Not many comfy s Stephen the service advisor was great! Very attentive informative and nice personality. I thought the service area was Very crowded. Not many comfy seats but most are tall chairs with tables which not many people need. Maybe when the Genesis building is done the area will be more in par with the likes of Lexus/Audi service areas. More
by hugo.botello
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