Steven Browder | Page 22

Tulsa Hyundai responded

Gay, I’m really sorry to hear about the confusion with your oil changes and the charges you encountered. This isn’t the experience we aim to provide. Please contact us directly so we can discuss this further. Thank you.

Tulsa Hyundai responded

Thank you, ursexy41! We're glad to hear that your car has been fixed to your satisfaction. We understand your reluctance to return for another recall, but rest assured, we're committed to addressing any issues promptly and efficiently. If you have any concerns or need assistance in the future, please don't hesitate to reach out.

Tulsa Hyundai responded

Thank you, Nurseklw72! We're thrilled to hear that you received great service and found our facility super clean, even after traveling from Arkansas. Your satisfaction is our priority, and we're grateful for your feedback!

Tulsa Hyundai responded

Thank you for your kind words, acolby0! We're glad you enjoyed our new Genesis area and that Stephen provided great service. We appreciate your recommendation and look forward to serving you again in the future.

Tulsa Hyundai responded

Hi Stephanie. We apologize for the inconvenience and frustration you've experienced with the service of your new car. Your feedback is important to us, and we take it seriously. We will address these communication and knowledge gaps with our service team to ensure improvements are made. If there's anything further we can do to assist you or address your concerns, please don't hesitate to reach out to us directly.

Tulsa Hyundai responded

Thank you, Julie_driggs, for sharing your feedback! We're thrilled to hear that you had a great experience at our beautiful new building. Keeping you informed and taking care of your car needs are top priorities for us. If you ever need anything else or have any questions, please feel free to reach out. We're here to help!

Tulsa Hyundai responded

Thank you for your feedback! We're thrilled to hear that you had a great interaction and that you appreciated being kept updated on the progress of your car. We're also excited about the upcoming opening of the Genesis facility. If you have any further questions or need assistance in the future, please feel free to reach out. We appreciate your support and look forward to serving you again soon.

Tulsa Hyundai responded

Thank you for sharing your experience, Kspark97! We're glad Steven provided friendly and knowledgeable assistance while keeping you updated and organized. If we can be of further assistance, please let me know.

Tulsa Hyundai responded

Thank you for your positive feedback, Mark! We're delighted to hear that you had a good experience with us and that we were able to answer all your questions. If you need anything else, please feel free to reach out.

Tulsa Hyundai responded

Thank you for sharing your experience with us! We're delighted to hear that Steven and our team at Tulsa Hyundai could provide such exceptional service during your recent visit. Your satisfaction is our priority, and we're thrilled that we could make the repair process as convenient as possible for you, despite the unexpected hiccup with the check engine light. We truly appreciate your 5-star rating and your trust in us. If you ever need assistance again, don't hesitate to reach out. Safe travels!