Steven Browder | Page 22

Tulsa Hyundai responded

Thank you for your continued support and kind words! We’re thrilled to hear that you’re consistently pleased with our service and attention to detail. If you need anything else, please don’t hesitate to reach out.

Tulsa Hyundai responded

We’re sorry to hear about the oversight with your vehicle. While we’re glad Steven provided great service, we regret that the cleanup didn’t meet your expectations. This is not the standard we strive for. We will address this issue with our team to ensure it doesn’t happen again. Thank you for bringing it to our attention, and we apologize for the inconvenience.

Tulsa Hyundai responded

Thanks for your feedback, Jay! We're pleased you had a positive experience with our service and loaner car. We look forward to serving you again

Tulsa Hyundai responded

Thank you, boomersooner1947! We're delighted to hear that our Service Advisor provided courteous and knowledgeable service. We're also glad to hear that our new facility met your expectations. We appreciate your feedback and look forward to seeing you again!

Tulsa Hyundai responded

Thank you for your positive feedback! We're glad to hear you appreciated our service, quick repair, and constant communication. We look forward to assisting you again in the future.

Tulsa Hyundai responded

Gay, I’m really sorry to hear about the confusion with your oil changes and the charges you encountered. This isn’t the experience we aim to provide. Please contact us directly so we can discuss this further. Thank you.

Tulsa Hyundai responded

Thank you, ursexy41! We're glad to hear that your car has been fixed to your satisfaction. We understand your reluctance to return for another recall, but rest assured, we're committed to addressing any issues promptly and efficiently. If you have any concerns or need assistance in the future, please don't hesitate to reach out.

Tulsa Hyundai responded

Thank you, Nurseklw72! We're thrilled to hear that you received great service and found our facility super clean, even after traveling from Arkansas. Your satisfaction is our priority, and we're grateful for your feedback!

Tulsa Hyundai responded

Thank you for your kind words, acolby0! We're glad you enjoyed our new Genesis area and that Stephen provided great service. We appreciate your recommendation and look forward to serving you again in the future.

Tulsa Hyundai responded

Hi Stephanie. We apologize for the inconvenience and frustration you've experienced with the service of your new car. Your feedback is important to us, and we take it seriously. We will address these communication and knowledge gaps with our service team to ensure improvements are made. If there's anything further we can do to assist you or address your concerns, please don't hesitate to reach out to us directly.