Steven Browder
Steven Browder at Tulsa Hyundai

Steven Browder | Page 21

Service Advisor

Tulsa Hyundai

9777 South Memorial Dr.
Tulsa, OK 74133

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4.4
247 Reviews
4.4

247 Reviews

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247 Reviews of Steven Browder

September 14, 2024

Dealership Rating
Employee Rating

We received excellent service from this dealer. Nice clean facilities and they treated us wonderful. More

by eaglealloysltd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 16, 2024

Tulsa Hyundai responded

Thank you for your kind words! We're so glad you enjoyed the excellent service and our clean facilities. It was a pleasure serving you, and we look forward to your next visit!

September 08, 2024

Dealership Rating
Employee Rating

Friendly staff, waiting area awesome. Don’t like the up sale on services. Not sure More

by Jdseeyore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Megan Barham, Frank Seitz, Kasey Collins , Jeren Blaylock, Faith Condrey, Joseph Daniels, Cooper Houchin, Gavin Kalagher, Skyler Matsler

Sep 09, 2024

Tulsa Hyundai responded

Thank you for your feedback! We're glad you enjoyed the friendly staff and waiting area. We appreciate your input on the upselling of services and will take your comments into consideration to improve. If you have any concerns or need further assistance, please let us know!

September 01, 2024

Dealership Rating
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Knowledgeable sales staff. Great selection of vehicles. Service advisor Dave Brock very helpful and informative. Dealership is comfortable and clean. More

by tagolfprincess
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: GARY RUTH, Megan Barham, Daniel Albert, Kasey Collins , Jeren Blaylock, Joseph Daniels, Cooper Houchin, Gavin Kalagher

Sep 05, 2024

Tulsa Hyundai responded

Thank you for your feedback! We’re delighted to hear that you found our sales staff knowledgeable and Dave Brock helpful. We’re also glad you enjoyed the selection and found our dealership comfortable and clean. We look forward to serving you again!

August 31, 2024

Dealership Rating
Employee Rating

Pleasant to work with. They showed respect to us as car owners. I would suggest them to anyone looking for a vehicle. More

by PAMBRUM
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Sep 03, 2024

Tulsa Hyundai responded

Thank you for your kind words! We’re glad you had a pleasant experience and felt respected. We appreciate your recommendation and look forward to helping you and others in the future!

August 26, 2024

Dealership Rating
Employee Rating

Service was efficient and courteous. However, it would have been helpful to know prior to vehicle drop off that I would need to leave the vehicle at the dealership for several days. A fr More

by Raja
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 26, 2024

Tulsa Hyundai responded

Thank you for your feedback, Raja. I’m glad to hear that the service was efficient and courteous, and that you appreciated the loaner vehicle. I apologize for any inconvenience caused by the lack of prior notice regarding the vehicle drop-off duration. We’ll work on improving our communication to ensure this information is provided upfront in the future. Thank you for bringing this to our attention.

August 24, 2024

Dealership Rating
Employee Rating

Always pleased with the level of service and attention to detail and follow up and customer service More

by TISDALESHARI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: GARY RUTH, Megan Barham, Daniel Albert, Frank Seitz, Kasey Collins , Jeren Blaylock, Joseph Daniels, Gavin Kalagher, Skyler Matsler

Aug 26, 2024

Tulsa Hyundai responded

Thank you for your continued support and kind words! We’re thrilled to hear that you’re consistently pleased with our service and attention to detail. If you need anything else, please don’t hesitate to reach out.

August 06, 2024

Dealership Rating
Employee Rating

Steven was great although when I got my vehicle back a cup of seeds was dumped all on my floor in the back seat. There was no vacuum done after paying $1700 for the repairs. More

by niki_duncan
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
No
Sep 05, 2024

Tulsa Hyundai responded

We’re sorry to hear about the oversight with your vehicle. While we’re glad Steven provided great service, we regret that the cleanup didn’t meet your expectations. This is not the standard we strive for. We will address this issue with our team to ensure it doesn’t happen again. Thank you for bringing it to our attention, and we apologize for the inconvenience.

August 03, 2024

Dealership Rating
Employee Rating

Good consistent service in picked up my car in left me a good loaner car. More

by jay.tracy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 05, 2024

Tulsa Hyundai responded

Thanks for your feedback, Jay! We're pleased you had a positive experience with our service and loaner car. We look forward to serving you again

July 05, 2024

Dealership Rating
Employee Rating

Service Advisor was courteous, knowledgeable, and kept me informed throughout the process. Fortunately, they did not find any issues with my car. So thrilled that their new facility is open and operating a More

by boomersooner1947
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 08, 2024

Tulsa Hyundai responded

Thank you, boomersooner1947! We're delighted to hear that our Service Advisor provided courteous and knowledgeable service. We're also glad to hear that our new facility met your expectations. We appreciate your feedback and look forward to seeing you again!

June 12, 2024

Dealership Rating
Employee Rating

Great service and analysis of problem with check engine light, quick repair and constant communication regarding status. More

by spudokie21558
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 13, 2024

Tulsa Hyundai responded

Thank you for your positive feedback! We're glad to hear you appreciated our service, quick repair, and constant communication. We look forward to assisting you again in the future.

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