Steven Browder
Steven Browder at Tulsa Hyundai

Steven Browder | Page 21

Service Advisor

Tulsa Hyundai

9777 South Memorial Dr.
Tulsa, OK 74133

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4.4
252 Reviews
4.4

252 Reviews

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252 Reviews of Steven Browder

November 07, 2024

Dealership Rating
Employee Rating

Great customer service. Will be returning and requesting him as my service advisor. A great big thanks More

by Vljaimes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 08, 2024

Tulsa Hyundai responded

Thank you, Vljaimes! We’re delighted to hear you had a great experience and plan to return. Your service advisor will be ready to assist you anytime. We appreciate your kind words!

October 30, 2024

Dealership Rating
Employee Rating

This was the best dealership service and experience I’ve ever had. Steven communicated every step in the process keeping me updated on the progress of my vehicle issue. If there ever was a perfect experie More

by manuelmoeller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 30, 2024

Tulsa Hyundai responded

Thank you for the amazing feedback, Manuel! We're thrilled to hear Steven provided such an exceptional experience and kept you well-informed. We look forward to serving you again in the future!

October 24, 2024

Dealership Rating
Employee Rating

I don't know who Gavin Kalagher is. Maintenance is covered on my ionqic 5 but at 6000 miles I was charged $22 for tire rotation. On my first recall I was offered a $22 tire rotaion a More

by GLACIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Megan Barham, Frank Seitz, Kasey Collins , Jeren Blaylock, Faith Condrey, Joseph Daniels, Cooper Houchin, Gavin Kalagher, Skyler Matsler

Nov 13, 2024

Tulsa Hyundai responded

Hi Glacie. We apologize for any inconvenience and want to make things right. Please contact us at 918-995-2734 so we can review your billing and see if a refund is due.

October 19, 2024

Dealership Rating
Employee Rating

I was told my car would be ready between 1:00-1:30. At 2:30 I went to ask about my car. They drove up with it right after I ask about it. Don’t know how long I would have sat there & waited!!!! More

by BBILBY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 21, 2024

Tulsa Hyundai responded

Thank you for your feedback, and we apologize for the delay in getting your car ready. We understand how frustrating it is to wait longer than expected, and we're sorry for the inconvenience it caused. Your experience is important to us, and we will work to improve our communication and service timelines. Thank you for bringing this to our attention!

October 17, 2024

Dealership Rating
Employee Rating

Steven was very helpful, easy to work with and very informative. He kept me in the loop the entire time my car was being serviced! More

by Hkberky29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 18, 2024

Tulsa Hyundai responded

Thank you for the great feedback, Hkberky29! We're glad Steven provided helpful, clear communication throughout your service. We'll be here whenever you need us!

September 14, 2024

Dealership Rating
Employee Rating

We received excellent service from this dealer. Nice clean facilities and they treated us wonderful. More

by eaglealloysltd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 16, 2024

Tulsa Hyundai responded

Thank you for your kind words! We're so glad you enjoyed the excellent service and our clean facilities. It was a pleasure serving you, and we look forward to your next visit!

September 08, 2024

Dealership Rating
Employee Rating

Friendly staff, waiting area awesome. Don’t like the up sale on services. Not sure More

by Jdseeyore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Megan Barham, Frank Seitz, Kasey Collins , Jeren Blaylock, Faith Condrey, Joseph Daniels, Cooper Houchin, Gavin Kalagher, Skyler Matsler

Sep 09, 2024

Tulsa Hyundai responded

Thank you for your feedback! We're glad you enjoyed the friendly staff and waiting area. We appreciate your input on the upselling of services and will take your comments into consideration to improve. If you have any concerns or need further assistance, please let us know!

September 01, 2024

Dealership Rating
Employee Rating

Knowledgeable sales staff. Great selection of vehicles. Service advisor Dave Brock very helpful and informative. Dealership is comfortable and clean. More

by tagolfprincess
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: GARY RUTH, Megan Barham, Daniel Albert, Kasey Collins , Jeren Blaylock, Joseph Daniels, Cooper Houchin, Gavin Kalagher

Sep 05, 2024

Tulsa Hyundai responded

Thank you for your feedback! We’re delighted to hear that you found our sales staff knowledgeable and Dave Brock helpful. We’re also glad you enjoyed the selection and found our dealership comfortable and clean. We look forward to serving you again!

August 31, 2024

Dealership Rating
Employee Rating

Pleasant to work with. They showed respect to us as car owners. I would suggest them to anyone looking for a vehicle. More

by PAMBRUM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 03, 2024

Tulsa Hyundai responded

Thank you for your kind words! We’re glad you had a pleasant experience and felt respected. We appreciate your recommendation and look forward to helping you and others in the future!

August 26, 2024

Dealership Rating
Employee Rating

Service was efficient and courteous. However, it would have been helpful to know prior to vehicle drop off that I would need to leave the vehicle at the dealership for several days. A fr More

by Raja
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 26, 2024

Tulsa Hyundai responded

Thank you for your feedback, Raja. I’m glad to hear that the service was efficient and courteous, and that you appreciated the loaner vehicle. I apologize for any inconvenience caused by the lack of prior notice regarding the vehicle drop-off duration. We’ll work on improving our communication to ensure this information is provided upfront in the future. Thank you for bringing this to our attention.

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