Steven Browder | Page 23

No issues with service No Experience was excellent overall. Leave it at that I'm done overall. Leave it at that I'm done More

by Mgwartney Verified Customer Verified Customer

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Very good, exceeded my expectations The service was good. They kept me informed on the issues with my car and answered my questions about the services performed on my car They kept me informed on the issues with my car and answered my questions about the services performed on my car More

by jjgreen1906 Verified Customer Verified Customer

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They took care of me and my vehicle on a timely manner as expected. Will be back expected. Will be back More

by Div0788 Verified Customer Verified Customer

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The service was fine but your people put a chip in my front passenger door that Steven took a picture of and was going to send it to the paint and body shop they use and I have never heard back from him front passenger door that Steven took a picture of and was going to send it to the paint and body shop they use and I have never heard back from him More

by bmeyer2 Verified Customer Verified Customer

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Nice new and a bit slow. Had appointment at 8:00 am but there was a line even with an appointment? Had appointment at 8:00 am but there was a line even with an appointment? More

by shortyaburns Verified Customer Verified Customer

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Great communication and management of the service experience for the routine maintenance service. However it had still taken 3+ months , multiple special and back ordered parts to repair the air cond experience for the routine maintenance service. However it had still taken 3+ months , multiple special and back ordered parts to repair the air conditioned seats. Which are still not working. Waiting for yet another back ordered part. This should not reflect negatively on Steven. I understand he's just following the corporate technical team's instructions More

by T-TownGV80 Verified Customer Verified Customer

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Under the circumstances of construction I was very satisfied with the experience. Having the Porter drive to my home 30 miles away to deliver my car greatly exceeded my expectations satisfied with the experience. Having the Porter drive to my home 30 miles away to deliver my car greatly exceeded my expectations More

by mark@gsoklahoma.com Verified Customer Verified Customer

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Steven was fantastic. Steven's communication with me was excellent. Unfortunately the information he had to share with me was ridiculous. It took 35 days to fix my 2023 Ge Steven's communication with me was excellent. Unfortunately the information he had to share with me was ridiculous. It took 35 days to fix my 2023 Genesis. Maybe that sort of thing happens frequently, but I have never experienced anything like this. More

by BCURRY3 Verified Customer Verified Customer

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I own a Genesis and was very unhappy with the Hyundai service center. I received a call informing me that Genesis service was back open, but that was not the case. When I purchased my Genesis, I was told service center. I received a call informing me that Genesis service was back open, but that was not the case. When I purchased my Genesis, I was told the service would be amazing and loaners would be made available. This is my second attempt with this dealership. I will continue to travel for service appointments. More

by janagroth Verified Customer Verified Customer

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There is always a problem with the repair shop. Everyone seems unaware and that’s unprofessional Everyone seems unaware and that’s unprofessional More

by HMHOLLY2012 Verified Customer Verified Customer

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