Steve Ruth | Page 4

I had asked the jeep service department to look at the following concerns I had . The car is reflecting this on the lights I was told none of the following was wrong and I had to go to advance auto parts following concerns I had . The car is reflecting this on the lights I was told none of the following was wrong and I had to go to advance auto parts to place the machine and was given documentation to reflect ABS Light: The orange ABS letters are lit, indicating an issue with the Anti-lock Braking System that requires diagnostic checking. Brake Warning Light: The red BRAKE text is illuminated, which typically signals that the parking brake is engaged or that there is low brake fluid / a hydraulic system fault. Seatbelt Reminder: The red seated passenger icon with a belt across is lit because a seatbelt is unbuckled. Check Engine Light: The yellow engine outline icon is illuminated on the lower right panel, pointing to an emissions or powertrain issue stored in the computer. ESP/BAS Light: The orange ESP/BAS indicator is lit, indicating a fault or deactivation in the Electronic Stability Program and Brake Assist System. When I requested the mpi it is because of these issues I had concerns about . Air Conditioning: The AC system is still blowing hot air and requires proper diagnosis and repair. Vehicle Alignment/Pulling: While driving, the vehicle continuously pulls to the right. Suspension & Braking Concerns: As previously requested, please thoroughly inspect the brakes, axles, and tie rods, as these components are critical to addressing the vehicle pulling to the right and ensuring safe operation. I had to take it to advanced and the findings were The following Vehicle Information: 2008 Jeep Wrangler Unlimited (Odometer: 125,243 mi) scanned on September 1, 2026. Emissions & Check Engine Status: Both emissions and the check engine light failed status, noting the vehicle is "NOT READY" and likely to fail an OBD-based emissions test. Primary Diagnostic Trouble Code: Code P0306 is confirmed, indicating that Cylinder 6 has experienced too many misfires within a predetermined period. Recommended Repair: The report specifically directs to Replace Ignition Coil(s). Secondary Codes: Confirmed codes include P0306 and P0058, with pending codes including P0306, P0058, and P0151. How did jeep missed all of this information from it being at your facility since August 27 -September 1,2026 More

by Hector Verified Customer Verified Customer

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Very good service fast and and take care of me very good with respect love my my service advisor with respect love my my service advisor More

by ronnyenvogue1 Verified Customer Verified Customer

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Steve was always help called every day so helpful never let me down always avable when let me down always avable when More

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Steve, what’s a true professional, In-N-Out and a very fast time you manner thank you Steve fast time you manner thank you Steve More

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Service advisor kept me informed throughout the day. Car was ready as promised late afternoon. Car was ready as promised late afternoon. More

by Maryjanemartin130 Verified Customer Verified Customer

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Easy. Had a recall checked out and also had all fluids changed out, even though I didn’t have many miles on it, since the build on the Gladiator was done Had a recall checked out and also had all fluids changed out, even though I didn’t have many miles on it, since the build on the Gladiator was done two years ago. The ship finished the work 15 minutes sooner than the estimated time, and had me on my way. Steve, the service coordinator, was fun and friendly. The technician was careful with the fluid to make sure there would not be any dripping on my garage floors. Good experience. Thanks guys. More

by CRAIGHOSKINS Verified Customer Verified Customer

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You pull in to the service lane. No one greets you. No direction. No help. Staff literally made eye contact with me and proceeded to look back down at their phones like I didn’t exis No one greets you. No direction. No help. Staff literally made eye contact with me and proceeded to look back down at their phones like I didn’t exist. Had to interrogate staff for help with my wrangler I had an appointment for. Not even like I was a walk in. Always have a terrible experience with this dealer. The initial guy Steve was so awful that eventually a separate provider walked up to step in and assist. Thank you Bruno. More

by Jeep doc Verified Customer Verified Customer

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Steve ruth was great, best commication i ever had he was awesome he did a great job awesome he did a great job More

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Took my car in for service the service advisor Steve Ruth was professional honest, got me in and out within the day. Communicate communicated with me more than anybody has ever communicated with me. Give me was professional honest, got me in and out within the day. Communicate communicated with me more than anybody has ever communicated with me. Give me a fair price to business here with him. He’s the best and he does deserve a raise More

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The service here was really quick, they identified the issue and gave me updates throughout the entire process. issue and gave me updates throughout the entire process. More

by SHELLIEDG26 Verified Customer Verified Customer

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