They did a great job repairing my vehicle.
I would recommend them to family and friends.
I would recommend them to family and friends.
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by shawn_graham
Verified Customer
Verified Customer
Service Price Transparency
Dec 31, 2024 -
Dick’s CJDR of Wilsonville responded
Thank you so much for your kind words! We're thrilled to hear that you were satisfied with the repair service for your vehicle at Dick's Chrysler Jeep Dodge of Wilsonville. We truly appreciate your recommendation to family and friends and look forward to assisting you again in the future!
Sincerely, Drew Pierce, 360-210-8811, dpierce@dicksautogroup.com
Misrepresentation of service quoted.
Was quoted one price when scheduled service....at time of payment there was an 83% increase in the price with a false explanation as to why.
Was quoted one price when scheduled service....at time of payment there was an 83% increase in the price with a false explanation as to why.
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by aphilp00
Verified Customer
Verified Customer
Service Price Transparency
Nov 07, 2024 -
Dick’s CJDR of Wilsonville responded
Thank you for sharing your experience with us. I understand your concerns regarding the unexpected price increase during your service at Dick's Chrysler Jeep Dodge of Wilsonville. Your feedback is important, and I would like the opportunity to address this issue directly. Please feel free to contact me so we can discuss this further. Thank you for bringing this to my attention.
Sincerely, Drew Pierce, 360-210-8811, dpierce@dicksautogroup.com
I appreciate the short wait while work is being done.
Reliable work. Can recommend. Excellent.
Reliable work. Can recommend. Excellent.
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by burns740
Verified Customer
Verified Customer
Service Price Transparency
Oct 23, 2024 -
Dick’s CJDR of Wilsonville responded
Thank you for your kind words! I appreciate you taking the time to share your experience at Dick's Chrysler Jeep Dodge of Wilsonville. I'm glad to hear that you found our service reliable and that the wait time was short. I hope to see you again soon!
Sincerely, Drew Pierce, 360-210-8811, dpierce@dicksautogroup.com
Was a fast and easy painless process and was a fair
price. Will be coming back.
price. Will be coming back.
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by Shawn
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Ryan Rummerfield
, Skylar Hibsch, Steve Reece, Andrew Alexander
Aug 02, 2024 -
Dick’s CJDR of Wilsonville responded
Thank you so much for your wonderful review! We're thrilled to hear that your experience at Dick's Chrysler Jeep Dodge of Wilsonville was fast, easy, and painless. We appreciate your feedback on our fair pricing, and we look forward to seeing you again next time! Safe travels!
Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com
Straight up people!
Made process smooth with no classic bad dealer behaviors! Will be back for next ride!
Made process smooth with no classic bad dealer behaviors! Will be back for next ride!
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by joe
Verified Customer
Verified Customer
Jun 18, 2024 -
Dick’s CJDR of Wilsonville responded
Thank you for choosing Dick's Chrysler Jeep Dodge of Wilsonville for your recent purchase! I appreciate your positive feedback and I am thrilled to hear that your experience was smooth and hassle-free. I look forward to welcoming you back for your next ride!
Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com
Fast personal service.
Very attentive. To the customers needs. I will refer my friends to your dealership.
Very attentive. To the customers needs. I will refer my friends to your dealership.
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by JEAN10
Verified Customer
Verified Customer
Feb 15, 2024 -
Dick’s CJDR of Wilsonville responded
Your kind words and fantastic review are greatly appreciated, Jean! Thank you for spreading the word about your excellent experience; I look forward to working with you and your friends in the future.
Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com
Service was polite and did the job quickly and well.
I have switched service providers to get the work and professional service done with a positive outcome both for myself and the provider. Money as a
I have switched service providers to get the work and professional service done with a positive outcome both for myself and the provider. Money as a retired person means finding the best experience and the professionals who have earned the right to get paid for the excellence they provide
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by hank41
Verified Customer
Verified Customer
Other Employees Tagged:
Terry Bryan, Ryan Rummerfeld
Oct 11, 2023 -
Dick’s CJDR of Wilsonville responded
Thank you so much for taking time out of your day to share your experience with everyone, Hank. We believe in attentive and professional customer service and I am glad that our team made such a great impression on you.
Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com
Service center here has a wonderful team that is very
professional and helpful. Terry, the manager, Adam and Tim at the service desk have all been very helpful whenever I have come in. I recommend this p
professional and helpful. Terry, the manager, Adam and Tim at the service desk have all been very helpful whenever I have come in. I recommend this place highly.
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by IGOTMOVIES
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Terry Bryan, Adam Denning, Katie Henry, Brandy Hurley, Tim Freer
Oct 05, 2023 -
Dick’s CJDR of Wilsonville responded
Thank you for the kind words. We're completely committed to providing top-quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Dick's Chrysler Jeep Dodge of Wilsonville, we value our customers and we look forward to seeing you down the road.
Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com
All the employees I interacted with were very
professional and were able to relate very well to my personal vehicle situation.
This dealer narrowed down the specifications of the right 2023 Dod
professional and were able to relate very well to my personal vehicle situation.
This dealer narrowed down the specifications of the right 2023 Dodge Ram 4x4 pickup to tow my toy hauler, and all the features I wanted except two, within 1 hour!.
One was a wheel-to-wheel running board system, which was ordered during a U.A.W. work stoppage, and still came in, well under the two-week estimate, with a beautiful install job!
The other 'wish list' feature was a "60/40 split"
cloth bench rear seat, instead of the single, folding rear seat that my truck came with.
That can be substituted at a later date.
Overall, I am extremely happy with my new purchase experience from Dick's Of Wilsonville, Oregon!
Thank you! :)
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by trooptraintwedt
Verified Customer
Verified Customer
Other Employees Tagged:
Mike Beldon, Terry Bryan, Adam Denning, Katie Henry, Steve Reece, Mark Shattuck, Andy Summers, Alex Taylor, Joseph Walter, Tim Freer
Oct 06, 2023 -
Dick’s CJDR of Wilsonville responded
Thank you for leaving us this review. I am very happy to hear that we could help get you set up with the perfect new car. If there is anything more we can do for you, please feel free to come back and see us anytime! Take care.
Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com
Excelente service very good customer service would
definitely go again very fast they finished quick
definitely go again very fast they finished quick
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by rob
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Mike Beldon, Terry Bryan, Adam Denning, Katie Henry
Sep 22, 2023 -
Dick’s CJDR of Wilsonville responded
Rob, thank you for writing this amazing review for our team! At Dick's Chrysler Jeep Dodge of Wilsonville, we always appreciate customer feedback, and I am pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions.
Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com