Steve Ruff
Steve Ruff at Dick’s CJDR of Wilsonville
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Steve Ruff

Service

Dick’s CJDR of Wilsonville

25600 SW Parkway Center Dr
Wilsonville, OR 97070

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4.7
74 Reviews

Steve is our all-around service guru! Whether it be a quality control check on a vehicle or rolling out a new software program to streamline our processes and maximize our efficiency, he's on it.

Languages Spoken

English English

4.7

74 Reviews

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74 Reviews of Steve Ruff

December 29, 2024

Dealership Rating
Employee Rating

They did a great job repairing my vehicle. I would recommend them to family and friends. More

by shawn_graham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric Austin

Dec 31, 2024

Dick’s CJDR of Wilsonville responded

Thank you so much for your kind words! We're thrilled to hear that you were satisfied with the repair service for your vehicle at Dick's Chrysler Jeep Dodge of Wilsonville. We truly appreciate your recommendation to family and friends and look forward to assisting you again in the future! Sincerely, Drew Pierce, 360-210-8811, dpierce@dicksautogroup.com

November 05, 2024

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Employee Rating

Misrepresentation of service quoted. Was quoted one price when scheduled service....at time of payment there was an 83% increase in the price with a false explanation as to why. More

by aphilp00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Nov 07, 2024

Dick’s CJDR of Wilsonville responded

Thank you for sharing your experience with us. I understand your concerns regarding the unexpected price increase during your service at Dick's Chrysler Jeep Dodge of Wilsonville. Your feedback is important, and I would like the opportunity to address this issue directly. Please feel free to contact me so we can discuss this further. Thank you for bringing this to my attention. Sincerely, Drew Pierce, 360-210-8811, dpierce@dicksautogroup.com

October 21, 2024

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I appreciate the short wait while work is being done. Reliable work. Can recommend. Excellent. More

by burns740
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Drew Pierce

Oct 23, 2024

Dick’s CJDR of Wilsonville responded

Thank you for your kind words! I appreciate you taking the time to share your experience at Dick's Chrysler Jeep Dodge of Wilsonville. I'm glad to hear that you found our service reliable and that the wait time was short. I hope to see you again soon! Sincerely, Drew Pierce, 360-210-8811, dpierce@dicksautogroup.com

August 01, 2024

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Was a fast and easy painless process and was a fair price. Will be coming back. More

by Shawn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ryan Rummerfield , Skylar Hibsch, Steve Reece, Andrew Alexander

Aug 02, 2024

Dick’s CJDR of Wilsonville responded

Thank you so much for your wonderful review! We're thrilled to hear that your experience at Dick's Chrysler Jeep Dodge of Wilsonville was fast, easy, and painless. We appreciate your feedback on our fair pricing, and we look forward to seeing you again next time! Safe travels! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

June 14, 2024

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Straight up people! Made process smooth with no classic bad dealer behaviors! Will be back for next ride! More

by joe
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Recommend Dealer
Yes

Other Employees Tagged: Tyler Chang, Jeremy Moltke , Michael Cepeda, Leo Gaona, Natalia Gaona

Jun 18, 2024

Dick’s CJDR of Wilsonville responded

Thank you for choosing Dick's Chrysler Jeep Dodge of Wilsonville for your recent purchase! I appreciate your positive feedback and I am thrilled to hear that your experience was smooth and hassle-free. I look forward to welcoming you back for your next ride! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

February 13, 2024

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Fast personal service. Very attentive. To the customers needs. I will refer my friends to your dealership. More

by JEAN10
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Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Moltke, Tarek Eldeeb , Leo Gaona, Steve Reece

Feb 15, 2024

Dick’s CJDR of Wilsonville responded

Your kind words and fantastic review are greatly appreciated, Jean! Thank you for spreading the word about your excellent experience; I look forward to working with you and your friends in the future. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

October 08, 2023

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Service was polite and did the job quickly and well. I have switched service providers to get the work and professional service done with a positive outcome both for myself and the provider. Money as a More

by hank41
Recommend Dealer
Yes

Other Employees Tagged: Terry Bryan, Ryan Rummerfeld

Oct 11, 2023

Dick’s CJDR of Wilsonville responded

Thank you so much for taking time out of your day to share your experience with everyone, Hank. We believe in attentive and professional customer service and I am glad that our team made such a great impression on you. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

October 03, 2023

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Service center here has a wonderful team that is very professional and helpful. Terry, the manager, Adam and Tim at the service desk have all been very helpful whenever I have come in. I recommend this p More

by IGOTMOVIES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Terry Bryan, Adam Denning, Katie Henry, Brandy Hurley, Tim Freer

Oct 05, 2023

Dick’s CJDR of Wilsonville responded

Thank you for the kind words. We're completely committed to providing top-quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Dick's Chrysler Jeep Dodge of Wilsonville, we value our customers and we look forward to seeing you down the road. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

October 03, 2023

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All the employees I interacted with were very professional and were able to relate very well to my personal vehicle situation. This dealer narrowed down the specifications of the right 2023 Dod More

by trooptraintwedt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Beldon, Terry Bryan, Adam Denning, Katie Henry, Steve Reece, Mark Shattuck, Andy Summers, Alex Taylor, Joseph Walter, Tim Freer

Oct 06, 2023

Dick’s CJDR of Wilsonville responded

Thank you for leaving us this review. I am very happy to hear that we could help get you set up with the perfect new car. If there is anything more we can do for you, please feel free to come back and see us anytime! Take care. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

September 19, 2023

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Employee Rating

Excelente service very good customer service would definitely go again very fast they finished quick More

by rob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Beldon, Terry Bryan, Adam Denning, Katie Henry

Sep 22, 2023

Dick’s CJDR of Wilsonville responded

Rob, thank you for writing this amazing review for our team! At Dick's Chrysler Jeep Dodge of Wilsonville, we always appreciate customer feedback, and I am pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

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