Steve Ruff
Steve Ruff at Dick’s CJDR of Wilsonville

Steve Ruff | Page 2

Service

Dick’s CJDR of Wilsonville

25600 Southwest Parkway Center Drive
Wilsonville, OR 97070

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4.4
77 Reviews

Steve is our all-around service guru! Whether it be a quality control check on a vehicle or rolling out a new software program to streamline our processes and maximize our efficiency, he's on it.

Languages Spoken

English English

4.4

77 Reviews

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77 Reviews of Steve Ruff

October 03, 2023

Dealership Rating
Employee Rating

All the employees I interacted with were very professional and were able to relate very well to my personal vehicle situation. This dealer narrowed down the specifications of the right 2023 Dod More

by trooptraintwedt
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Mike Beldon, Terry Bryan, Adam Denning, Katie Henry, Steve Reece, Mark Shattuck, Andy Summers, Alex Taylor, Joseph Walter, Tim Freer

Oct 06, 2023

Dick’s CJDR of Wilsonville responded

Thank you for leaving us this review. I am very happy to hear that we could help get you set up with the perfect new car. If there is anything more we can do for you, please feel free to come back and see us anytime! Take care. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

October 03, 2023

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Employee Rating

Service center here has a wonderful team that is very professional and helpful. Terry, the manager, Adam and Tim at the service desk have all been very helpful whenever I have come in. I recommend this p More

by IGOTMOVIES
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Terry Bryan, Adam Denning, Katie Henry, Brandy Hurley, Tim Freer

Oct 05, 2023

Dick’s CJDR of Wilsonville responded

Thank you for the kind words. We're completely committed to providing top-quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Dick's Chrysler Jeep Dodge of Wilsonville, we value our customers and we look forward to seeing you down the road. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

September 19, 2023

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Employee Rating

Excelente service very good customer service would definitely go again very fast they finished quick More

by rob
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Mike Beldon, Terry Bryan, Adam Denning, Katie Henry

Sep 22, 2023

Dick’s CJDR of Wilsonville responded

Rob, thank you for writing this amazing review for our team! At Dick's Chrysler Jeep Dodge of Wilsonville, we always appreciate customer feedback, and I am pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

September 13, 2023

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Was treated great and did an amazing job and would definitely go back again thanks More

by burchmike29
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Tyler Chang , Terry Bryan, Elliott Coyer, Alex Odud

Sep 15, 2023

Dick’s CJDR of Wilsonville responded

Thank you so much for taking the time to share your feedback with us, Mike! We work hard to make sure our guests have an awesome experience. I will share your comments with our team and we look forward to working with you again down the road. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

September 06, 2023

Dealership Rating
Employee Rating

CJDR is a very nice dealership with quality inventory. Overall the staff was friendly and helpful. Steve Ruff was very nice and worked hard for us once we arrived. We would have liked him to work a little More

by tankergod99
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jakob

Sep 11, 2023

Dick’s CJDR of Wilsonville responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

August 11, 2023

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Employee Rating

Came in wondering what was going on with my keep and they figured it out quickly. Well priced and amazing customer service! Thanks Terry and Katie! More

by joseph.walter0
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Recommend Dealer
Yes

Other Employees Tagged: Mike Beldon, Terry Bryan, Adam Denning, Katie Henry

Aug 16, 2023

Dick’s CJDR of Wilsonville responded

Joseph, thank you for taking the time to write this wonderful review about our service department. I am extremely pleased that our team was able to locate and fix the problem in an efficient and professional manner. Thank you for your loyalty to us here at Dick's Chrysler Jeep Dodge of Wilsonville and we look forward to your continued business! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

August 10, 2023

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The best dealer in Oregon they are really fast and efficient always have appointments quickly More

by Bernard interiano
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Mike Beldon, Terry Bryan, Adam Denning, Katie Henry, Nathan

Aug 14, 2023

Dick’s CJDR of Wilsonville responded

I can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and I look forward to doing so again. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

July 23, 2023

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Employee Rating

Nathan was excellent in his interactions with myself and very helpful in arrangements to take charge of an emergency battery replacement More

by Rxknudsen
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Ryan Rummerfield , Mike Beldon, Terry Bryan, Mandi DeHaven, Adam Denning, Katie Henry, Brandy Hurley, Steve Reece, Andy Summers, Nathan. Service department

Jul 24, 2023

Dick’s CJDR of Wilsonville responded

Thank you for your business and your feedback!

July 21, 2023

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Employee Rating

Friendly staff and service was performed in a timely manner. Overall a great experience and would recommend this dealership. More

by Glen
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Ryan Rummerfield , Mike Beldon, Terry Bryan, Mandi DeHaven, Adam Denning, Katie Henry, Brandy Hurley, Steve Reece, Andy Summers

Jul 21, 2023

Dick’s CJDR of Wilsonville responded

Thank you for your great feedback and we appreciate your business!

July 20, 2023

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Employee Rating

Super friendly staff, great environment. I would recommend this facility to my friends and family members. More

by tmadlang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Beldon, Terry Bryan, Adam Denning, Katie Henry

Jul 21, 2023

Dick’s CJDR of Wilsonville responded

Thank you for the awesome feedback!

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