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Stephanie Sanchez

Overview Reviews (97) Inventory (178)

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Stephanie Sanchez

Stephanie Sanchez | Page 7

Service BDC Representative

Sierra Honda

821 E Central Ave
Monrovia, CA 91016

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4.8

97 Reviews

Overview Reviews (97) Inventory (178)

4.8

97 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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97 Reviews of Stephanie Sanchez

December 10, 2024

Dealership Rating

Employee Rating

It was a nice visit. And they were quick and pleasant. Overall good visit. Thank you. And they were quick and pleasant. Overall good visit. Thank you. More

by Bi Ho

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Kevin Eng, Sally Estrada, Adam Lopez , Robert

Dec 11, 2024 -

Sierra Honda responded

Thank you for your kind review! We are glad that our team provided you with a quick and efficient experience. if there is ever anything more that we may help you with, please do not hesitate to give us a call.

November 20, 2024

Dealership Rating

Employee Rating

Went to check the battery of the vehicle recently purchased. It too loo tong, in my opinion, to see if replacing battery was needed. It took bit longer than I expected to check the battery and in purchased. It too loo tong, in my opinion, to see if replacing battery was needed. It took bit longer than I expected to check the battery and in the end I had to ask for the ETA of the service. After the battery was replaced, when asked about the life of the battery, answer I got was they don’t know and that I should ask Service Supervisor who brought me to the new location. Had to go to the old location to get the answer. More

by ingridahn

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Charlie Li

November 17, 2024

Dealership Rating

Employee Rating

Great service and amazing prices will definitely come back. Karen was a great saleswoman and knew how toner my needs back. Karen was a great saleswoman and knew how toner my needs More

by KARAKOUZIAN.ROUPEN

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Kevin Eng, Sally Estrada, Adam Lopez

Nov 19, 2024 -

Sierra Honda responded

Thanks for letting us know Karen did a great job! Making your dealership visits convenient and valuable are our top priorities. We hope to do the same when we see you again!

November 12, 2024

Dealership Rating

Employee Rating

I love your service, service so quick. Providing uber us transportation. Only problem, can have better coffee lol. Providing uber us transportation. Only problem, can have better coffee lol. More

by chyk602

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Kevin Eng, Sally Estrada, Adam Lopez

Nov 12, 2024 -

Sierra Honda responded

We're glad our service team made your day a little easier by being efficient. Thanks so much for your positive feedback on this experience. We look forward to your next visit with us!

November 08, 2024

Dealership Rating

Employee Rating

They provide the super fast services s s s s s s s as s More

by edwardkitman

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Kevin Eng, Sally Estrada, Adam Lopez

Nov 11, 2024 -

Sierra Honda responded

Thanks for letting us know how pleased you were with the convenience of this service visit, Edward! It is always our pleasure to get the work done in a timely manner so you can go back to your day. We'll see you next time!

October 26, 2024

Dealership Rating

Employee Rating

Nice fast nice fast nice fast nice fast nice fast nice fast nice fast nice fast nice fast nice More

by gutzabel

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Kevin Eng, Sally Estrada, Adam Lopez

Oct 28, 2024 -

Sierra Honda responded

Thanks for the 5 stars for Sierra Honda's service team!

October 26, 2024

Dealership Rating

Employee Rating

Billy Tam and Tom Redd are so amazing. I have been a Honda patron forever and they by far are the best! I have been a Honda patron forever and they by far are the best! More

by boogd

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Kevin Eng, Sally Estrada, Adam Lopez, Edgar Medrano-Hurtado , Charlie Li, Tom Redd and Billy Tam

Oct 28, 2024 -

Sierra Honda responded

Thank you for your very encouraging words about our awesome team. Billy and Tom are both great people to work with, and we appreciate your recognition of their excellence. Safe travels until next time!

October 23, 2024

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Employee Rating

Everyone was professional and friendly. Excellent service. I would highly recommend to everyone . Service was quick. Excellent service. I would highly recommend to everyone . Service was quick. More

by VALLIN.ADRIENNE

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Kevin Eng, Sally Estrada, Adam Lopez

Oct 24, 2024 -

Sierra Honda responded

That's awesome! Thank you for always trusting the Sierra Honda team to get the job done right. We really appreciate your continued business and hope to make your next appointment just as exceptional.

October 21, 2024

Dealership Rating

Employee Rating

I received Excellent customer service from employee Robert Pastor. He was very helpful and explained in detail all questions that I asked him. Robert Pastor. He was very helpful and explained in detail all questions that I asked him. More

by garycwash

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Kevin Eng , Pastor

Oct 21, 2024 -

Sierra Honda responded

Gary, thank you for your trust in our service team! We're happy Robert provided you with an engaging and informative visit. Please don't hesitate to give us a call the next time we may assist you. It's always our pleasure!

October 17, 2024

Dealership Rating

Employee Rating

Good dealership I recommend taking car here to get serviced good customer service everything is on time serviced good customer service everything is on time More

by PASCUALALEX485

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Oct 17, 2024 -

Sierra Honda responded

Providing good service is so important to us here at Sierra Honda and we are glad that our teams efforts could meet your satisfaction and recommendation! We are thrilled to know that everything was on time. We wish you safe travels until we meet again!

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