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Steffy Hernandez
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122 Reviews
Dealership Experience
3 yrs, 8 mos
Industry Experience
2 yrs
122 Reviews
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122 Reviews of Steffy Hernandez
December 31, 2024
They did a good job and checked all my fluids made sure my suv was good the buying process was good and smooth and easy as well! my suv was good the buying process was good and smooth and easy as well! More
by Lesliespetsittingservices77546@gmail.com
Verified CustomerOther Employees Tagged: Sean Opersteny, Kohl Young, Adrian Chapa, Juan Vasquez, Kaleb Chadwell, Bryan Malave, Paul Davila, Jessica Harber, Jimmy Kirby
December 30, 2024
Great dealership. The service advisors are really friendly. Will continue to use this dealership in the future. The service advisors are really friendly. Will continue to use this dealership in the future. More
by B269589
Other Employees Tagged: Adrian Chapa
December 29, 2024
Great service 😃. Everything was done in a timely manner, and service was very friendly! Thanks Everything was done in a timely manner, and service was very friendly! Thanks More
by JACKZMASTERS
Other Employees Tagged: Kohl Young, Adrian Chapa, Juan Vasquez, Kaleb Chadwell, Bryan Malave, Paul Davila, Jessica Harber
December 29, 2024
Very professional friendly service and willing to answer your questions great service and professional friendly your questions great service and professional friendly More
by wlewis5719@gmail.com
Other Employees Tagged: Kohl Young, Adrian Chapa, Juan Vasquez, Kaleb Chadwell, Bryan Malave, Paul Davila, Jessica Harber
December 29, 2024
The customer service was terrible. There was no communication between the dealership and myself. I had to constantly call to get an update on my vehicle and when I did call no one answ There was no communication between the dealership and myself. I had to constantly call to get an update on my vehicle and when I did call no one answered the phone. Another family member called and got answers before I even did. I had to go to the dealership twice to ask about my car and they looked at my like I was talking nonsense. When I asked about a loaner car they stated they only did rentals and that it was a month long wait list. When I asked to talk to the manager, Stephanie stated that he was not there and that she would get a hold of another manager but never got one and left. I was told to come the following morning to speak to the manager. I got upset because it could’ve been a phone call conversation. I had to Uber 30 mins for them to tell me they could not help me. Overall, BIG STAR HYUNDAI is terrible at communicating with their clients. More
by cancholaleslie
Other Employees Tagged: Juan Vasquez, Kaleb Chadwell
December 27, 2024
Big Star Hyundai was very helpful And efficient at meeting my needs and expectations for my purchase. meeting my needs and expectations for my purchase. More
by heathercrum1
Other Employees Tagged: Mo Shurafa, Scott Kimbrough, Brandon Sandoval
December 23, 2024
Bryan was excellent in providing everything I needed to get my vehicle inspected, he offered great customer service!!! get my vehicle inspected, he offered great customer service!!! More
by t-ivie
Other Employees Tagged: Kohl Young, Adrian Chapa, Juan Vasquez, Kaleb Chadwell , Madison Hartung, zzNatalie zzDiosdado, zzBilly zzWilliams
December 21, 2024
Great dealership. The service advisors are really friendly. Will continue to use this dealership in the future. The service advisors are really friendly. Will continue to use this dealership in the future. More
by B269589
Other Employees Tagged: Adrian Chapa
December 21, 2024
Great dealership. The service advisors are really friendly. Will continue to use this dealership in the future. The service advisors are really friendly. Will continue to use this dealership in the future. More
by B269589
Other Employees Tagged: Adrian Chapa
December 19, 2024
Do not send me anymore surveys. You will not get a good review. I will never deal with big star Hyundai again EVER! You will not get a good review. I will never deal with big star Hyundai again EVER! More
by LILLIAN.MELGHEM
Other Employees Tagged: Durran Starks , Moe is a 5 star salesman! Good person great customer service
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