Simon Chan | Page 8

Excellent service as always at Cobb County Toyota. Simon is professional, knowledgeable and friendly. He makes sure you are well taken care of and satisfied with your service. Simon is professional, knowledgeable and friendly. He makes sure you are well taken care of and satisfied with your service. More

by JDKMAC1983 Verified Customer Verified Customer

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This dealership is friendly, helpful, and patient and I like the workers that assist me here . like the workers that assist me here . More

by LANCE.MILLER404 Verified Customer Verified Customer

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It was a nice experience . David made sure I was able to leave with a car. He was such a big help, especially when telling me about the recent grad promotion. 10/10 would recom David made sure I was able to leave with a car. He was such a big help, especially when telling me about the recent grad promotion. 10/10 would recommend going to this location to get a car!! More

by X.LAMBERT2025 Verified Customer Verified Customer

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Well they are too honestly my lest two times I was very disappointed whit the technician he said my new tires was bad and I should change them my tires was just a week old but was installed in another stor disappointed whit the technician he said my new tires was bad and I should change them my tires was just a week old but was installed in another store I went in another location my tires was perfect the problem was technician that couldn’t do a properly alignment. Lest time I replaced my filters my self week before go there they said my cabin filter was dirty. How you will trust in a location like this ? More

by SANDROHOUSE Verified Customer Verified Customer

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Took longer than expected for a tire rotation and first inspection for a new vehicle. On the plus side, Cobb Toyota did accommodate my request for date and time since I was in town anyway for other busine inspection for a new vehicle. On the plus side, Cobb Toyota did accommodate my request for date and time since I was in town anyway for other business. Service Department staff are very efficient. More

by john.c.downer Verified Customer Verified Customer

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I completely trust the service team at Cobb Toyota to help keep our cars on the road. They are always on their game to get us through efficiently and with clarity through the process. help keep our cars on the road. They are always on their game to get us through efficiently and with clarity through the process. More

by Nick Geiger Verified Customer Verified Customer

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All was good except having to wait on the service adviser when there was plenty of people that could have helped me instead of waiting on him. when there was plenty of people that could have helped me instead of waiting on him. More

by patty1992white Verified Customer Verified Customer

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Simon is very professional. Drive up service is typically 1 hour for oil change and tire rotation, decent waiting area for clients. Drive up service is typically 1 hour for oil change and tire rotation, decent waiting area for clients. More

by JOEMARCHETTI Verified Customer Verified Customer

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Simon and his team took care of me quickly and gave me a great price on my new tires great price on my new tires More

by DAVIDBRINKLEY91 Verified Customer Verified Customer

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I’ve been taking my vehicles to Toyota dealerships across Metro Atlanta for years, and this was one of the worst service experiences I’ve had. I brought my truck in and told them exactly what was wrong: t Metro Atlanta for years, and this was one of the worst service experiences I’ve had. I brought my truck in and told them exactly what was wrong: the low-pressure Schrader valve on the A/C system is bad and leaking. I also explained that the system needed to be drained and recharged. They later called me to say the Schrader valve is bad and the system needs a recharge. In other words, they just repeated what I already told them. Then they charged me a $90 diagnostic fee and quoted $375 to do the work. That same job is $250 at Marietta Toyota and $169 at most independent shops. This isn’t just about pricing. It’s about how they treat people. Every time I’ve come to this dealership, the service advisors seem rushed, uninterested, and more focused on pushing me through the system than helping me get my vehicle fixed right. It’s a pattern, not a one-off. More

by selliott2030 Verified Customer Verified Customer

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