Simon Chan | Page 8

I had Appointment with Simon he was nowhere to be found. The service manager had to get someone ro help me after 20mins later. Will not book a appointment with him again or Reagan. The service manager had to get someone ro help me after 20mins later. Will not book a appointment with him again or Reagan. More

by KIMBERLYFRYAR47 Verified Customer Verified Customer

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Simon is great. I love working with him. I always go to him for my service. I love working with him. I always go to him for my service. More

by DAMONECHARD Verified Customer Verified Customer

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Very efficient process getting my car's first service done. I was in and out within a few mins. done. I was in and out within a few mins. More

by joshkrohne Verified Customer Verified Customer

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They weren’t that organized with the communication between the service manager and technician. I was given multiple diagnostic details regarding the condition of my brakes, and they didn’t reset my ma between the service manager and technician. I was given multiple diagnostic details regarding the condition of my brakes, and they didn’t reset my maintenance notification. More

by DEBBIECEDWARDS3 Verified Customer Verified Customer

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The service people are friendly and so helpful and the car stays in bery good shape. car stays in bery good shape. More

by DBMCMINN Verified Customer Verified Customer

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You guys broke my car, now you guys dont want to take reaposibility. On friday sep 19, I came for a 120k miles service. On sunday sep 21, my car's check engine is on. So on monday Sep 22, I bring back my reaposibility. On friday sep 19, I came for a 120k miles service. On sunday sep 21, my car's check engine is on. So on monday Sep 22, I bring back my car for checking and you guys want to charge $677 for you guys mistake. AF system b1 s1 that is include in fuel induction service. After I did that, my car check engine is on and you guys blame it on someone else. More

by hieu7ngn Verified Customer Verified Customer

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Easy online appointment scheduling, quick check-in, and professional tire installation! Fair pricing on the tires and service. Their free shuttle service meant we didn’t have to wait all day at the dealer, professional tire installation! Fair pricing on the tires and service. Their free shuttle service meant we didn’t have to wait all day at the dealer, and made the whole experience stress-free. More

by catie Verified Customer Verified Customer

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Simon Chan was polite and friendly. He made sure to inform me of what service was to preformed. He made sure to inform me of what service was to preformed. More

by RAMONA.J.EARL Verified Customer Verified Customer

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love the dealership , but our last service was horrible ,they checked the glove box for the air filter, said i needed a new 1 I just replaced it a week before and. they nevernput the glove box back right ,they checked the glove box for the air filter, said i needed a new 1 I just replaced it a week before and. they nevernput the glove box back right the service person i had said everything wqs good and see next service. but the report they gave me didnt tell me the battery is bad . the next morning i had to go to the emergency room my husband went to get the car ready it was had to jump it to take me to the hospital then iwas dead never had aproplem before when ever there was an issue a person came out and explained what was wrong not this time in got home from the hospital, and sure enough in red on back of the receipt was battery no good needs to be replaced My husband took it in for the battery replaced and talked to the service managerb explained what happened , therebwas non name on thge sevice we received he gave us free oil change next time were due More

by RWBAAB Verified Customer Verified Customer

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THE PROCESS FROM CHECKING IN FOR MY APPT TO MAKING THE PAYMENT WAS SEEMLESS AND HASSLE FREE. PAYMENT WAS SEEMLESS AND HASSLE FREE. More

by cmanigault32 Verified Customer Verified Customer

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