Simon Chan

My Service Consultant Simon Chan was frustrated when I arrived for my appointment. He became agitated with my requests and my concerns. arrived for my appointment. He became agitated with my requests and my concerns. More

by Reyesy595 Verified Customer Verified Customer

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Good customer service. Toyota always delivers better service than most of their competitors. Good communication. Fast service Toyota always delivers better service than most of their competitors. Good communication. Fast service More

by JULIOSA Verified Customer Verified Customer

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I had Appointment with Simon he was nowhere to be found. The service manager had to get someone ro help me after 20mins later. Will not book a appointment with him again or Reagan. The service manager had to get someone ro help me after 20mins later. Will not book a appointment with him again or Reagan. More

by KIMBERLYFRYAR47 Verified Customer Verified Customer

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Simon is great. I love working with him. I always go to him for my service. I love working with him. I always go to him for my service. More

by DAMONECHARD Verified Customer Verified Customer

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Very efficient process getting my car's first service done. I was in and out within a few mins. done. I was in and out within a few mins. More

by joshkrohne Verified Customer Verified Customer

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The service people are friendly and so helpful and the car stays in bery good shape. car stays in bery good shape. More

by DBMCMINN Verified Customer Verified Customer

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They weren’t that organized with the communication between the service manager and technician. I was given multiple diagnostic details regarding the condition of my brakes, and they didn’t reset my ma between the service manager and technician. I was given multiple diagnostic details regarding the condition of my brakes, and they didn’t reset my maintenance notification. More

by DEBBIECEDWARDS3 Verified Customer Verified Customer

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You guys broke my car, now you guys dont want to take reaposibility. On friday sep 19, I came for a 120k miles service. On sunday sep 21, my car's check engine is on. So on monday Sep 22, I bring back my reaposibility. On friday sep 19, I came for a 120k miles service. On sunday sep 21, my car's check engine is on. So on monday Sep 22, I bring back my car for checking and you guys want to charge $677 for you guys mistake. AF system b1 s1 that is include in fuel induction service. After I did that, my car check engine is on and you guys blame it on someone else. More

by hieu7ngn Verified Customer Verified Customer

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Bad service ever. You guys broke my car and now wont take responsibility for that. On friday sep 19, I came for a 120k miles services, everything include fuel inducti You guys broke my car and now wont take responsibility for that. On friday sep 19, I came for a 120k miles services, everything include fuel induction service. On suday sep 21, While i driving my car check engine is on. So I get to pepboys near store that open so I check, they told me that my recently service ( fuel induction ) cause this. So on Monday sep 22, I came back to the dealer to check and you guys want to charge me $677 for replacement AF system s1 b1. That system i just change from pepboys about 1-2 month agos how can it break? Before I go into the dealer everything fine, now that happened you guys blame it on someone else. Bad services. More

by hieu7ngn Verified Customer Verified Customer

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Simon Chan was polite and friendly. He made sure to inform me of what service was to preformed. He made sure to inform me of what service was to preformed. More

by RAMONA.J.EARL Verified Customer Verified Customer

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