Simon Chan | Page 30

Simon is the absolute best! He always takes care of our 2 Toyota vehicles his is friendly, courteous, and we won't take our vehicles anywhere else! He always takes care of our 2 Toyota vehicles his is friendly, courteous, and we won't take our vehicles anywhere else! More

by AMI15027 Verified Customer Verified Customer

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Simon is always friendly and respectful. The shop does honest service and makes good when mistakes are made. The shop does honest service and makes good when mistakes are made. More

by ryalsjobsearch Verified Customer Verified Customer

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Simon was great, and his team were super fast with my routine service appointment. Simon helped me fill in some gaps in past service, which I appreciate, however since this dealership does all of my ser routine service appointment. Simon helped me fill in some gaps in past service, which I appreciate, however since this dealership does all of my service, I am left wondering how those gaps occurred in the first place. More

by DASDRUM Verified Customer Verified Customer

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Great great great great great great great great great great great great great great great great great great great great great More

by TKNIGHT28 Verified Customer Verified Customer

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Shan Simon was excellent. He has great customer service skills. I would always recommend him to my friends and family. He has great customer service skills. I would always recommend him to my friends and family. More

by herlande42 Verified Customer Verified Customer

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Professional and friendly. Always a great experience. Highly recommend this location. Bought the vehicle 2 years ago and serviced there multiple times. Always a great experience. Highly recommend this location. Bought the vehicle 2 years ago and serviced there multiple times. More

by DANGUOLENOM Verified Customer Verified Customer

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Simon was very helpful and took care of my car need. He gave advice for any future maintenance He gave advice for any future maintenance More

by SSENGRATH Verified Customer Verified Customer

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Very good, very friendly and enthusiastic. Very professional guidance and job performance. Thank so much Very professional guidance and job performance. Thank so much More

by THAIHOCACWORTH Verified Customer Verified Customer

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Everyone knows we all dread going to the car dealership for service. But Cobb County Toyota makes that a pleasant experience. (I've been coming to Cobb County for 4 years.) Simon Chan is very knowledgea for service. But Cobb County Toyota makes that a pleasant experience. (I've been coming to Cobb County for 4 years.) Simon Chan is very knowledgeable and thorough. He is a great asset to Cobb County Toyota! More

by frontrangevend Verified Customer Verified Customer

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Too many incidences to capture. 3 cars from just this dealership in all my years in Georgia. I've recommended many times and HD 2 friends make purchases with thsi dealership. Simon 3 cars from just this dealership in all my years in Georgia. I've recommended many times and HD 2 friends make purchases with thsi dealership. Simon is very well versed with his trade. He is sales. He is NOT after sales; when something doesn't work out as planned. And he was not sincere with the game plan with how ro make it better, once a known issue was the matter. I have been serviced by Simon a few times. He was always tactful and professional. He was even friendly. All of those transactions were seamless. This experience was not. And an ENTIRE different Simon arrived. It was unfortunate and frustrating. I've chosen another dealership already and will just hope the way I was pacified and spoken to like a "Woman" & not just a customer on an equal ground was disappointing; to say the least. The dealership itself has served me well & prior to this horrific experience, I truly enjoyed the service in general. The the Service Manager Todd was an expression free robot when it was my turn to deal with him. That added additional aggravation and felt disrespectful. I'm just ONE voice, but this is my truth. Not to mention I am waiting for a refund check from services paid that were covered as a part of My Diamond Package. That were not recognized during all of my exclusive dealership services. So I paid extra in ny car note and then was charged for the covered services as well at the Kiosks. Then I was told I should have made the mention of my plan. Why would a dealership NOT have customers recognized for the tier they are paying for. Odd indeed. But I digress & am a very smart and resourceful woman. Let's see how they hold up thier end and if it it accurate. More

by Christina Verified Customer Verified Customer

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