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Shawn Hooe
Shawn Hooe at James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Shawn Hooe | Page 28

Service Advisor

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

2111 US-287
Decatur, TX 76234

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4.9
356 Reviews
4.9

356 Reviews

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356 Reviews of Shawn Hooe

July 25, 2024

Dealership Rating
Employee Rating

The service department always does a great job for us. Above & beyond service. Thank you. More

by dleatherman614
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Krystal Gipson

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Jul 25, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for choosing James Wood Chevrolet Buick GMC Decatur for your service needs. We are thrilled to hear that our service department provided you with exceptional and above-and-beyond service. Your kind words mean a lot to us, and we look forward to assisting you again in the future. Drive safely! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

July 23, 2024

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Employee Rating

Good service. I would go back again. Friendly people that make you feel very welcome. More

by migueldavidhernandez.8483
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Huff, Bryan Stanley, David Stokes , Krystal Gipson, Paul Johnson, Zach Rhine

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Jul 24, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for choosing James Wood Chevrolet Buick GMC Decatur, we are delighted to hear that you had a positive experience with our team. We appreciate your kind words and look forward to welcoming you back in the future! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

July 23, 2024

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I have known the Wood family since 1942 when my father purchased a team of work horses from Frank Wood, James Woods father at first Monday, Decatur Tx. I was 7. Years old. I am a retired business man and More

by gilcojoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rusty Ford, Jeffrey Bockemehl, Nick Huff, Bryan Stanley, David Stokes, James Love , Krystal Gipson, Paul Johnson, Zach Rhine

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Jul 24, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for sharing your long-standing connection with the Wood family dating back to 1942. We're honored to have earned your trust through generations. Your support and kind words mean the world to us. We look forward to continuing to provide you with excellent service. Drive safely, and we can't wait to see you again at James Wood Chevrolet Buick GMC Decatur! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

July 23, 2024

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Employee Rating

Very kind, attentive to what you need for your vehicle. They don’t try to make you pay for something more then you need More

by MANA4013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 24, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for the positive review of James Wood Chevrolet Buick GMC Decatur, we appreciate your feedback! We pride ourselves on providing attentive and honest service to ensure you get exactly what you need for your vehicle. We look forward to assisting you again in the future. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

July 21, 2024

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Employee Rating

Awesome experience. Shawn was great. Could not ask for anything more. I will definitely be back. More

by SVDV109
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 23, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for choosing James Wood Chevrolet Buick GMC Decatur and leaving such a positive review! I'm thrilled to hear that Shawn provided you with an awesome experience. I appreciate your feedback and look forward to having you back with us again. See you next time! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

July 20, 2024

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Employee Rating

You are blessed to have Shawn Hooe as a member of your team. Shawn exemplifies customer service, truly cares about the customer. Thanks Shawn. More

by BIGANVIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 22, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for choosing James Wood Chevrolet Buick GMC Decatur and for your kind words about Shawn. We are thrilled to hear that Shawn provided you with exceptional customer service. We truly appreciate your feedback and look forward to assisting you with any future automotive needs! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

July 20, 2024

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Employee Rating

Starla and company did an outstanding job as always thanks to everyone that helped me get through this week More

by QUALNIOS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Huff, Bryan Stanley , Paul Johnson, Starla Johnson, Jeff Morris, Zach Rhine

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Jul 22, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for the 5-star review! We are thrilled to hear that Starla and our team provided outstanding service. We appreciate your trust in James Wood Chevrolet Buick GMC Decatur, and we look forward to assisting you again in the future. Safe travels! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

July 18, 2024

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Employee Rating

The 3 percent credit cards convenience fee was charged on the July 1,2024 purchases that I received. In fact, it is not clear why they are billing this 3% extra charge with my purchase. I agree this extra c More

by Fish08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Huff, Bryan Stanley, David Stokes , Krystal Gipson, Paul Johnson, Zach Rhine

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Jul 19, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for choosing James Wood Chevrolet Buick GMC Decatur for your automotive needs since April 1998. We appreciate your loyalty over the years. Regarding the 3% convenience fee on your July 1, 2024 purchase, please feel free to reach out to me directly to discuss this matter further. We value your feedback and look forward to assisting you. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

July 18, 2024

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Employee Rating

love the customer service and service department. There are very helpful and Professional. James wood people aways takes care of my family vehicles. More

by ferndogcan2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Drew Ward, Bryan Stanley, Russell Fox, Sam Lara , Zach Rhine, Ruben Cantu

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Jul 19, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for the kind words about our customer service and service department! We are thrilled to hear that you found our team helpful and professional. At James Wood Chevrolet Buick GMC Decatur, we always strive to take care of our customers' vehicles like they are our own. We appreciate your loyalty and look forward to assisting you with your family's vehicles again in the future! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

July 16, 2024

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Employee Rating

I have been using the dealership and service department for over 20 years. Shawn Hooe has always been our service advisor and gets the job done. More

by margiehalter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 17, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for choosing James Wood Chevrolet Buick GMC Decatur for over 20 years! I appreciate your loyalty and I am glad to hear that Shawn has provided you with excellent service as always. I look forward to assisting you on your next visit! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

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