Shawn Hooe
Shawn Hooe at James Wood Motors, Inc - Buick Chevrolet GMC Hyundai
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Shawn Hooe

Service Advisor

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

2111 US-287
Decatur, TX 76234

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4.9
124 Reviews
4.9

124 Reviews

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124 Reviews of Shawn Hooe

October 17, 2024

Dealership Rating
Employee Rating

Always good work by Brian and thanks for the car wash done when say it will be done More

by SRWOLFPAC
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Bryan Stanley

October 16, 2024

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Friendly and knowledgeable staff. Always easy to contact and excellent work! I have always had excellent work from them. More

by theschuhs
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Recommend Dealer
Yes

October 12, 2024

Dealership Rating
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I’ve only bought from James Wood and I don’t plan on buying from anyone else and now my son is buying from him More

by MICHAELSCHELLER1
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Recommend Dealer
Yes

Other Employees Tagged: Derek Ward

Oct 14, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for sharing your experience with us! I'm thrilled to hear that you've chosen James Wood Chevrolet Buick GMC Decatur for your purchases and that your son is following in your footsteps. I appreciate your loyalty and look forward to continuing to serve you both in the future. If you need anything or have any questions, don't hesitate to reach out! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

October 03, 2024

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I HAVE NOT HAD A GOOD EXPERIENCE IN THE LAST SEVERAL SERVICES I HAVE HAD THERE! JUST APOLOGIES AND NO ONE MAKES ANYTHING RIGHT! More

by brogan.richelle
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Recommend Dealer
No
Oct 04, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Your feedback has been forwarded on to our team and we are currently looking into this matter.

September 25, 2024

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Awesome as always. Chevy Silverado advisor Zach is extremely knowledgeable and very professional. Russell in the parts department is extremely knowledgeable as well. Al More

by martyvaldez1959
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Recommend Dealer
Yes
Sep 26, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your kind words! We're thrilled to hear that you had a great experience at James Wood Chevrolet Buick GMC Decatur. It's wonderful to know that Zach and Russell made a positive impact with their knowledge and professionalism. We appreciate your support and look forward to assisting you again in the future! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

September 25, 2024

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They are the only place to service your vehicle. Shawn is the best. Outstanding service everytime More

by GTODASH
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: David Stokes

Sep 26, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! We truly appreciate your kind words about Shawn and our outstanding service at James Wood Chevrolet Buick GMC Decatur. We're glad to hear that we consistently meet your expectations. We look forward to serving you again in the future! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

September 21, 2024

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Employee Rating

Timely and courteous service . Waiting area was clean and comfortable. Service advisor answered all my question. More

by jeffhester
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Krystal Gipson

Sep 24, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! We're thrilled to hear that you received timely and courteous service at James Wood Chevrolet Buick GMC Decatur. Our team strives to provide a clean and comfortable waiting area and to answer all your questions. We appreciate your feedback and look forward to seeing you again for your next visit! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

September 20, 2024

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The service department takes great care of their customers. They keep me updated every step of the way More

by PGMCDANIEL65
Service Price Transparency
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Recommend Dealer
Yes
Sep 24, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! I'm thrilled to hear that our service department at James Wood Chevrolet Buick GMC Decatur took great care of you and kept you updated throughout the process. Your satisfaction is our priority, and I look forward to assisting you again in the future! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

September 20, 2024

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The best service anywhere! I would not go anywhere else since using James Wood Service and vehicles since 1988. Shawn Hooe is the best, and has become a friend who serves me w More

by CBROWN1945
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Recommend Dealer
Yes
Sep 24, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I truly appreciate your loyalty to James Wood Chevrolet Buick GMC Decatur since 1988. It's fantastic to hear that Shawn has built a friendship with you while providing excellent service. I look forward to serving you again in the future! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

Sep 24, 2024

CBROWN1945 responded

This has been my to go to dealership for many years. The service is the best. Good work, dependable, always there for me! I feel like I’m one of them! Thanks to this dependable service that I trust! Shawn Hooe, I appreciate you so much!

September 18, 2024

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Employee Rating

The loan process was amazing. The down side is my brand new car radio is not working properly. Took it in but I was told they can’t fix it. They know there is a problem but no More

by terrichitty
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Recommend Dealer
Yes
Sep 21, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for sharing your experience with us. I'm thrilled to hear that you had an amazing loan process at James Wood Chevrolet Buick GMC Decatur. However, I understand your concern about the radio issue in your new car. While I know this situation is frustrating, I appreciate your patience as Chevrolet works on a solution. Please feel free to reach out to me if you have any further questions or concerns. I look forward to assisting you again! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

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