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Shawn Hooe
Shawn Hooe at James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Shawn Hooe | Page 12

Service Advisor

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

2111 US-287
Decatur, TX 76234

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4.9
343 Reviews
4.9

343 Reviews

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343 Reviews of Shawn Hooe

August 01, 2025

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Employee Rating

I have over thirty years with this dealership, their service has been the reason for choosing this dealership. More

by JRSBSS4600
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carey Williams, Rusty Ford, Bryan Stanley, Russell Fox

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Aug 02, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for sharing your experience with us! I truly appreciate your loyalty over the past thirty years. Your support means a lot to everyone at James Wood Chevrolet Buick GMC Decatur. If you ever need anything in the future, please don’t hesitate to reach out. We look forward to serving you again! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

July 31, 2025

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Employee Rating

They were quick and very nice. Customer service is great. and very friendly.i give James woods and Shawn a big gold star More

by bgrass322
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 01, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I am thrilled to hear that you found our team at James Wood Chevrolet Buick GMC Decatur to be quick, nice, and friendly, especially Shawn. Your kind words mean a lot to us. We look forward to serving you again in the future! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

July 29, 2025

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Employee Rating

Shawn was my service advisor he was wonderful as always i love this dealership and plan to return for all my service needs More

by lucky1126p
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 30, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I'm thrilled to hear you had a great experience with Shawn and that you love James Wood Chevrolet Buick GMC Decatur. We look forward to taking care of all your service needs in the future! Please come back to see us anytime. Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

July 25, 2025

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Employee Rating

Always get a straight and honest answer from Shawn. Wouldn't take my car anywhere else. More

by Ron
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 25, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you, Ron! I appreciate your trust in Shawn and James Wood Chevrolet Buick GMC Decatur. It’s great to know you have had such positive experiences with us. We look forward to serving you again. Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

July 14, 2025

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Employee Rating

The service is always spectacular from sales, to service to the collision center.Bob Miller always takes such great care of us! More

by becky40
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bob Miller, Jennifer Westerlund

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Jul 14, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you, Becky! I appreciate your feedback about the great service you receive at James Wood Chevrolet Buick GMC Decatur. It’s great to hear that Bob has consistently taken such good care of you. We’re grateful for your support and look forward to assisting you again. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

July 12, 2025

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They are usually very quick and honest on what needs to be done. They are very nice and understanding. More

by SCHEPS322
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 13, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your great review! I truly appreciate your kind words about the service at James Wood Chevrolet Buick GMC Decatur. Our team strives to be quick, honest, and understanding, and it's wonderful to hear that reflected in your experience. We look forward to seeing you again! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

July 11, 2025

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Employee Rating

Shawn has been WCCA's service Advisor for years and has always worked with us to keep our Meals on Wheels Vehicles running smoothly. We could not ask for a better service, Advisors or a better Dealership w More

by AMY56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 11, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review, Amy! I truly appreciate your kind words about Shawn and our team at James Wood Chevrolet Buick GMC Decatur. It’s great to hear that we have been able to support WCCA and your Meals on Wheels program. Thank you for trusting us with your vehicles, and we look forward to continuing to assist you in the future! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

July 09, 2025

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Employee Rating

They are always very professional, courteous, and friendly. I also love how quickly they always get me on the schedule. More

by DALSUP417
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dustin helped me the last time I was in and he was wonderful!

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Jul 10, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I'm excited to hear that you find our team at James Wood Chevrolet Buick GMC Decatur to be professional, courteous, and friendly. It's great to know that we’ve been able to accommodate your scheduling needs quickly. We appreciate your support and look forward to seeing you again soon! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

July 05, 2025

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I love this dealership. The relationship doesn't end after the sale. It continues throughout the life of the vehicle... service, right on to the next purchase. They treat y More

by ceiti.johnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Wheat

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Jul 06, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words, Ceiti! I truly appreciate your support and am glad to hear that your experience with James Wood Chevrolet Buick GMC Decatur has been positive. Our team strives to build lasting relationships with our customers, and it’s wonderful to know you feel like part of our family. We look forward to assisting you with your vehicle's service and your next purchase! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

July 01, 2025

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Employee Rating

My last visit a week ago took way too long for an oil change with having an appointment booked. I was there just shy of 3 hours for an oil change with an appointment. This is unacceptable and they need t More

by Brandon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Jul 03, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your feedback, Brandon. I understand your concern regarding the length of your oil change appointment at James Wood Chevrolet Buick GMC Decatur. I truly appreciate your insights as they help us improve our service. We are committed to providing timely and efficient service, and I will take your comments into consideration to enhance our scheduling process. If you have any further concerns, please feel free to reach out to me directly. Thank you for choosing us, and we hope to serve you better in the future. Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

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