Scott Spath
Scott Spath at Ken Ganley Ford Norton

Scott Spath | Page 40

Service Advisor

Ken Ganley Ford Norton

2835 Barber Rd
Norton, OH 44203

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4.7
453 Reviews
4.7

453 Reviews

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453 Reviews of Scott Spath

February 03, 2021

Dealership Rating
Employee Rating

Scott is great. He is also very knowledgeable. Your pricing for repairs are way overpriced. But what dealer isn't. Overall great experience. Thanks for the quick repairs. More

by motorbikeridr52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 03, 2021

Ken Ganley Ford Norton responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Scott met your expectations. Thank you again for choosing Ganley Ford, we look forward to having you as one of our valued customers for many more years to come!

February 02, 2021

Dealership Rating
Employee Rating

Thanks for the help today. I appreciate you getting me in for a quick oil change and tire rotation. I was back to work in under an hour. More

by osu23jb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 02, 2021

Ken Ganley Ford Norton responded

Thank you so much for your kind words based on your recent experience working Scott, and for taking the time to leave us this wonderful feedback!

January 29, 2021

Dealership Rating
Employee Rating

In and out in an hour which was what they told me to expect. No upselling. Courteous service. Friendly employees. Clean waiting area with comfortable chairs More

by Pat H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Kirchenbauer, Fulton Benya , Paul Asano

Jan 31, 2021

Ken Ganley Ford Norton responded

Thank you, Pat, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

January 28, 2021

Dealership Rating
Employee Rating

I was an hour early do to work demands and Scott accommodated and got me in immediately. Final service came in below estimate which is always a great feeling. Time from start to finish was fast and More

by the_tree_of_liberty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 28, 2021

Ken Ganley Ford Norton responded

Thank you for leaving this wonderful feedback for Scott and the service department! We appreciate your business and our team looks forward to serving you again soon.

January 20, 2021

Dealership Rating
Employee Rating

I took my car in at 11 a.m. Scott took a look at it and took care of it. Very knowledgeable, respectful and timely. 10 out 10 experience! More

by Alexcoffee3065
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Jan 20, 2021

Ken Ganley Ford Norton responded

Alex, Thank you for the kind words for Scott and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

January 19, 2021

Dealership Rating
Employee Rating

They did a great job and put my mind at ease that they could fix my truck and for a low cost and in a short time, again great job guys. More

by CCCRANCH56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 19, 2021

Ken Ganley Ford Norton responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ganley Ford.

January 14, 2021

Dealership Rating
Employee Rating

Exceeded expectations. Great detail on everything including time. Was made aware of additional future maintenance which is helpful. Cost could be more efficient, otherwise excellent. More

by Disappointed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 15, 2021

Ken Ganley Ford Norton responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your" exceeded" expectations. Thank you again for choosing Ganley Ford, we look forward to having you as one of our valued customers for many more years to come!

January 13, 2021

Dealership Rating
Employee Rating

Started out with a good experience in parts department. I ordered a new key fob and key for my car. I was contacted twice on updates. When part came in I was informed and transferred to service an appointmen More

by ezepernick
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Jan 13, 2021

Ken Ganley Ford Norton responded

Thank you for taking the time to share your feedback with us based on your recent service appointment. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 06, 2021

Dealership Rating
Employee Rating

I was at Ganley Ford for routine oil change and the Works service. I was informed there was a recall that needed done , so I took my truck back yesterday to get that done. The whole team at Ganley Ford. Is More

by MAPLECREST
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 06, 2021

Ken Ganley Ford Norton responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with our service team. We appreciate you being a loyal Ganley customer and don't hesitate to let us know if we can be of further assistance.

December 26, 2020

Dealership Rating
Employee Rating

Everyone was so nice and helpful.the garage was clean didn’t even look like a garage. Waiting room was nice and everything was social distanced and warring masks More

by Holderbaumr55@gmail.com
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Dec 26, 2020

Ken Ganley Ford Norton responded

Thank you for your kind words for our service team! We appreciate your business and our team looks forward to serving you again soon.

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