Scott Spath
Scott Spath at Ken Ganley Ford Norton

Scott Spath | Page 37

Service Advisor

Ken Ganley Ford Norton

2835 Barber Rd
Norton, OH 44203

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4.7
453 Reviews
4.7

453 Reviews

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453 Reviews of Scott Spath

April 03, 2021

Dealership Rating
Employee Rating

The best by far that I have ever done business with! From sales to service!! From purchasing my vehicle to the 6 month service, the customer service is excellent. More

by amagnew1229
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Kirchenbauer, Fulton Benya , Paul Asano, Aaron Forsythe

Apr 04, 2021

Ken Ganley Ford Norton responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Ganley Ford. Please don't hesitate to reach out if you need anything else.

April 03, 2021

Dealership Rating
Employee Rating

I was happy they offered me a loaner car while my car was getting recall work done on it.It was also easy to schedule an appointment. More

by ANJ881
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 04, 2021

Ken Ganley Ford Norton responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ganley Ford.

April 01, 2021

Dealership Rating
Employee Rating

Always friendly and willing to help have a great attitudes and pleasant working environment They return calls when you called him always willing to give you a right to a place where you need to go a More

by PATTERSONJOYCE27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Kirchenbauer, Fulton Benya , Paul Asano

Apr 02, 2021

Ken Ganley Ford Norton responded

Thank you, Joyce, it has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ganley Ford, we look forward to having you as one of our valued customers for many more years to come!

March 31, 2021

Dealership Rating
Employee Rating

Scott in service was very good. Easy to talk to, kept me updated on timing of fix, and got the job done in the time I was told. Price is always going to be higher at a dealership service center than a conra More

by MattR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 01, 2021

Ken Ganley Ford Norton responded

We are very happy Scott provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 31, 2021

Dealership Rating
Employee Rating

Fast freindly service was very good. Free car wash was very nice also. missed the free cofee. Service was quicker than original estimate. Hour ten minutes More

by Al_bennett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 01, 2021

Ken Ganley Ford Norton responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

March 30, 2021

Dealership Rating
Employee Rating

I had window visors added to my truck. After the visors were installed the installer noticed a very slight Crack in one of the visors. A new visor was ordered and installed a few days later at no extra cos More

by LOCO10
Recommend Dealer
Yes

Other Employees Tagged: John Kirchenbauer, Fulton Benya , Paul Asano

Mar 31, 2021

Ken Ganley Ford Norton responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

March 30, 2021

Dealership Rating
Employee Rating

This is one of the best dealerships I've done business with, I bought the first truck I ever owned from them back in the early 2000s and I've always been impressed with them. Their service dept is very pr More

by Ecarter01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Craig Douglas , Paul Asano

Mar 31, 2021

Ken Ganley Ford Norton responded

It's great to hear that we are always able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Ganley Ford!

March 29, 2021

Dealership Rating
Employee Rating

Desmond gets us to always come back! Hes amazing! And Scott in service was really was a huge help when I brought my escape in! More

by Kshir11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Desmond Norvell

Mar 29, 2021

Ken Ganley Ford Norton responded

We appreciate your business and Desmond and our team looks forward to serving you again soon!

March 26, 2021

Dealership Rating
Employee Rating

Told a hour but they got it done sooner and even incldued a free wash great service great people definitely going back for service awesome More

by lukethomas922013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 26, 2021

Ken Ganley Ford Norton responded

Thank you for choosing Ganley Ford. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

March 26, 2021

Dealership Rating
Employee Rating

Very knowledgeable and friendly team that knows the in and outs. Down to earth folks that's a pleasure to deal with. Great service for a good price! More

by richardframe1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Kirchenbauer, Fulton Benya , Paul Asano

Mar 26, 2021

Ken Ganley Ford Norton responded

Thank you, Richard, for sharing your thoughts about your experience with Ganley Ford. We appreciate your business and hope to see you again soon!

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