Scott Spath
Scott Spath at Ken Ganley Ford Norton

Scott Spath | Page 47

Service Advisor

Ken Ganley Ford Norton

2835 Barber Rd
Norton, OH 44203

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4.7
472 Reviews
4.7

472 Reviews

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472 Reviews of Scott Spath

April 09, 2020

Dealership Rating
Employee Rating

Scott, Paul and the Ganley team are a pleasure to work with. Thanks for all you’re doing at this challenging time. I appreciate your efforts to continue servicing customers while following health and sa More

by Glmurphyjr
Recommend Dealer
Yes

Other Employees Tagged: Paul Asano

Apr 09, 2020

Ken Ganley Ford Norton responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy so it's great to hear that Scott, Paul and the entire team provided an excellent experience here at Ganley Ford.

March 27, 2020

Dealership Rating
Employee Rating

Great service. Was there for oil change and they told me I had a recall. Gave me a loaner and home I went. Asked to have car cleaned but couldn't do due to lack of employees. Otherwise great service. More

by santacroce75
Recommend Dealer
Yes

Other Employees Tagged: Fulton Benya , Paul Asano

Mar 29, 2020

Ken Ganley Ford Norton responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 24, 2020

Dealership Rating
Employee Rating

Scott was wonderful and kept me informed. I have had so many problems with this car and hate it but Scott really helped me. Thank you More

by NLARIA
Recommend Dealer
Yes
Mar 25, 2020

Ken Ganley Ford Norton responded

Thanks so much for your honest feedback and your high star rating! We greatly appreciate taking the time to leave a review! We are happy to hear you had a great experience with Scott! Thanks again for your business

March 23, 2020

Dealership Rating
Employee Rating

Customer Service is very kind and very accurate on taking care of my Cadillac Escalade EXT. They also told me I needed a battery. Thank you for your years of service! More

by deniseholloway21
Recommend Dealer
Yes

Other Employees Tagged: John Kirchenbauer, Fulton Benya , John Asano, Paul Asano

Mar 25, 2020

Ken Ganley Ford Norton responded

Thanks so much for your great review and high star rating! We hope to see you again soon!

March 14, 2020

Dealership Rating
Employee Rating

Came in for a recall I called in the day earlier and asked if I could get an oil change I was told ok. They told me the day I took my car in it would be couple hours and they were right about the time. More

by Rick Fox
Recommend Dealer
Yes
Mar 25, 2020

Ken Ganley Ford Norton responded

We're glad to hear that everything was completed quickly and to your satisfaction. Please don't hesitate to reach out to us if you ever need anything else. Safe travels!

March 10, 2020

Dealership Rating
Employee Rating

Excellent service timely very accommodating and get it done right the first time And always return a clean car freshly washed and have a good coffee and popcorn while I wait More

by ronson
Recommend Dealer
Yes

Other Employees Tagged: John Asano, Paul Asano

Mar 25, 2020

Ken Ganley Ford Norton responded

Thank you so much for letting us know how we did. We're happy to hear that you had a great service experience with us. We truly appreciate your business and hope we can continue to be of service to you in the future. Take care!

March 07, 2020

Dealership Rating
Employee Rating

Scheduled recall for day I wanted. Also had oil change. Offered to drive me home when recall would take longer than expected. I declined. Car was washed. More

by KRYSSY57
Recommend Dealer
Yes
Mar 25, 2020

Ken Ganley Ford Norton responded

Thank you so much for letting us know how we did. We're happy to hear that you had a great service experience with us. We truly appreciate your business and hope we can continue to be of service to you in the future. Take care!

March 05, 2020

Dealership Rating
Employee Rating

Very courteous and professional.best Ford dealership that I've dealt with. Would definitely go to ganley for any car truck or suv new or used to be serviced. More

by Strongwalk98
Recommend Dealer
Yes

Other Employees Tagged: John Kirchenbauer, Fulton Benya , John Asano, Paul Asano

Mar 25, 2020

Ken Ganley Ford Norton responded

We are so happy to hear you had a great experience with us. We appreciate your kind review! Thanks again for your business.

February 22, 2020

Dealership Rating
Employee Rating

The service department was very friendly and helpful. Got my vehicle fixed quickly. Will be back. Definitely recommend this service department to my friends and family. More

by rsim1981
Recommend Dealer
Yes

Other Employees Tagged: John Kirchenbauer, Fulton Benya , John Asano, Paul Asano

Feb 24, 2020

Ken Ganley Ford Norton responded

Thanks so much for your recommendation of our service department! We are so ecstatic you had a great expierence with our team. We truly appreciate your taking the time to leave an online review and rating us 5stars!

February 19, 2020

Dealership Rating
Employee Rating

Service at Ganley is great, professional and timely. I appreciate the way they explain the summary of service provided with details. I would recommend them. Jessica Surso has excellent customer service sk More

by sammie.maynard
Recommend Dealer
Yes

Other Employees Tagged: John Kirchenbauer, Fulton Benya , John Asano, Paul Asano, Jessica Surso (excellent customer service)

Feb 20, 2020

Ken Ganley Ford Norton responded

Thank you again for taking the time to let us know how we did. Your kind words mean so much to us! Our Staff works hard to go the extra-mile for our valued guests! Please let us know if there is ever anything else we can do for you! Thanks again for your amazing review and 5 star rating! We hope to see you soon.

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