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Scott Spath
Scott Spath at Ken Ganley Ford Norton

Scott Spath | Page 25

Service Advisor

Ken Ganley Ford Norton

2835 Barber Rd
Norton, OH 44203

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4.7
453 Reviews
4.7

453 Reviews

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453 Reviews of Scott Spath

March 08, 2022

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Employee Rating

I worked with Scott! He was super helpful and extremely patient with all my questions!!! More

by jamieneedrefill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Mar 08, 2022

Ken Ganley Ford Norton responded

Thank you for your business, Jamie, and this review. We're happy to hear Scott was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 02, 2022

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Employee Rating

Had a key made. Parts gave me a price immediately and sent me on to service because I had only one key. While I took a glance at their beautiful new MackE Mustang El More

by Greg Ray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul A Asano * * * * *

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Mar 02, 2022

Ken Ganley Ford Norton responded

Greg, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Congratulations on your new MackE Mustang Electric! Thank you again for choosing Ken Ganley Ford, we look forward to having you as one of our valued customers for many more years to come!

Mar 04, 2022

Greg Ray responded

Thank you.

March 02, 2022

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Employee Rating

They did superb service. The person who drove me home was courteous and we had a great conversation. More

by LORETTAWIELAND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Mar 02, 2022

Ken Ganley Ford Norton responded

Loretta, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 01, 2022

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Employee Rating

Always a pleasure to stop by and see all the people. and the great service and help with information about our car More

by rider123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Desmond Norvell, John Chapman

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Mar 01, 2022

Ken Ganley Ford Norton responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

February 25, 2022

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Employee Rating

Great fast service and the guys were committed to finding the issue with my truck. There is a reason all my buddies tell me to go to ganley More

by Ckorosa1123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Feb 25, 2022

Ckorosa1123 responded

Thanks guys. You always take care of me

February 21, 2022

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Employee Rating

Great experience with the service department. Very knowledgeable, courteous and friendly. Two thumbs up! Thank you. More

by Mike_J
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Feb 21, 2022

Ken Ganley Ford Norton responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

February 09, 2022

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Employee Rating

Close to home, fast, friendly, reasonable. I use them for my RV also. Guaranteed best More

by HOPPY283
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Feb 10, 2022

Ken Ganley Ford Norton responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

February 03, 2022

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Employee Rating

The service was very prompt, thorough and was very transparent. The waiting area was very clean. More

by Pmyers1123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Feb 03, 2022

Ken Ganley Ford Norton responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

January 25, 2022

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Employee Rating

Nice dealership . Everyone we dealt with on the phone or in person was freindly and professional More

by tberg444
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Kirchenbauer, Fulton Benya , Drew Erdman

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Jan 26, 2022

Ken Ganley Ford Norton responded

Thank you for taking the time to share your feedback with us. Fulton, Drew, John, and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 25, 2022

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Employee Rating

Scott has taken care of my van repairs, even though they have been on short notice. Repairs were done quickly and correctly. I live near Liberty Ford in Brunswick, but prefer to drive 45 minutes to your ser More

by Jdrazenovic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Carl in parts and Briana in service.

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Jan 25, 2022

Ken Ganley Ford Norton responded

Thank you for your business and this review. We're happy to hear that Scott and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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