Awesome advisors and techs.
Appreciate all they do for my vehicle and their respective advice.
Appreciate all they do for my vehicle and their respective advice.
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by spartw
Verified Customer
Verified Customer
Service Price Transparency
Dec 21, 2023 -
Quality Chevrolet responded
Thank you so much for your excellent input! I'm proud of our service technicians and hope to pass along your great experience to all of our customers. Please let me know if there is anything else that I can assist you with!
Lewis Singleterry III General Manager Lewiss@QualityChevy.com
Dec 21, 2023 -
spartw responded
Lewis. Great people is what makes an amazing client experience! Thank you
The service was fast and the service employees are
friendly and knowledgeable, enjoyed walking through the lot and seeing the new inventory of cars
friendly and knowledgeable, enjoyed walking through the lot and seeing the new inventory of cars
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by STEPHIE6241
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Juan
Dec 19, 2023 -
Quality Chevrolet responded
It is great to hear about your recent service experience. I will certainly pass on your feedback to our team as they will be happy to hear it! I look forward to working with you again in the future!
Lewis Singleterry III General Manager Lewiss@QualityChevy.com
Good dealership most of the time, but it’s in the details
where danger lies.
where danger lies.
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by le2art
Verified Customer
Verified Customer
Service Price Transparency
Dec 19, 2023 -
Quality Chevrolet responded
I greatly appreciate you providing such honest feedback. Your comments will be reviewed with our team, and I encourage you to contact me to discuss this further.
Lewis Singleterry III General Manager Lewiss@QualityChevy.com
Nice and clean friendly service and nice staff the
experience was nice and I'll definitely be back
experience was nice and I'll definitely be back
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by raders1956
Verified Customer
Verified Customer
Service Price Transparency
Dec 18, 2023 -
Quality Chevrolet responded
Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a clean, comfortable place for all our guests during their visit to our dealership. We look forward to working with you again soon!
Lewis Singleterry III General Manager Lewiss@QualityChevy.com
They finished service quicker than anticipated and they
were really busy that day. Staff is friendly
were really busy that day. Staff is friendly
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by fabiolalomeli73
Verified Customer
Verified Customer
Service Price Transparency
It was fine, except I was told initially it would take 2
hours. However when I got there they said 4 hours.
hours. However when I got there they said 4 hours.
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by nebulae3sma
Verified Customer
Verified Customer
Service Price Transparency
Dec 18, 2023 -
Quality Chevrolet responded
Thanks for your review. I do appreciate your patience for the extended wait that you encountered. We strive to provide excellent customer service, and we always want to ensure every vehicle gets the attention it deserves which can sometimes shift our timeline. Thank you for this feedback. Please let me know if there's anything else we can do for you.
Lewis Singleterry III General Manager Lewiss@QualityChevy.com
I arrived with an appointment, a problem, and a possible
root cause for the problem. After diagnosis, a warranty repair was executed on the vehicle, and I picked it up the next day.
root cause for the problem. After diagnosis, a warranty repair was executed on the vehicle, and I picked it up the next day.
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by rxfelix
Verified Customer
Verified Customer
Dec 14, 2023 -
Quality Chevrolet responded
It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us.
Lewis Singleterry III General Manager Lewiss@QualityChevy.com
Very helpful.
My Rep was outstanding. I explained my vehicle concerns. He assured me that they will correct the problems. Great customer service.
My Rep was outstanding. I explained my vehicle concerns. He assured me that they will correct the problems. Great customer service.
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by ford6533
Verified Customer
Verified Customer
Service Price Transparency
Dec 14, 2023 -
Quality Chevrolet responded
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let me know if you have any concerns about your vehicle.
Lewis Singleterry III General Manager Lewiss@QualityChevy.com
Under a lifetime oil replacement warranty, service is
quick, courteous, easy and free. Who could ask for better.
quick, courteous, easy and free. Who could ask for better.
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by sdbrf
Verified Customer
Verified Customer
Service Price Transparency
Dec 14, 2023 -
Quality Chevrolet responded
Hello! It is great to hear about your recent service experience. I will certainly pass on your feedback to our team as they will be happy to hear it! I look forward to working with you again in the future!
Lewis Singleterry III General Manager Lewiss@QualityChevy.com
Usually great service and turnaround.
It took 2.5 hours for a oil change this time!
It took 2.5 hours for a oil change this time!
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by murraygr
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Mike Ramires?
Dec 14, 2023 -
Quality Chevrolet responded
Thank you for sharing your experience with us. Here at Quality Chevrolet Escondido, we work hard to process everything as efficiently as possible. If you would like to discuss more details with us, please contact me directly.
Lewis Singleterry III General Manager Lewiss@QualityChevy.com
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