Scott Holtz

Quality Chevrolet responded

Thank you for your feedback, Bob. I understand that lengthy repairs can be frustrating, and I appreciate you bringing this to our attention. Please reach out to me directly at Quality Chevrolet so I can discuss your experience further. Your satisfaction is important to me, and I want to ensure we meet your expectations in the future. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

Quality Chevrolet responded

Thank you for your feedback, Lizardo. I understand your concerns regarding communication and service at Quality Chevrolet. We strive to provide exceptional customer care, and it’s disappointing to hear that we didn’t meet your expectations after your purchase. I appreciate your insights and would welcome the opportunity to discuss your experience further. Please feel free to reach out to me directly. Thank you again for sharing your thoughts. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

Quality Chevrolet responded

Thank you for your kind words, Gregory! I’m glad to hear that Juan was able to help you with the replacement of your passenger side power folding mirror. I appreciate your feedback and we hope to see you again soon! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

Quality Chevrolet responded

Thank you for your kind words! I truly appreciate your loyalty to Quality Chevrolet Escondido and am excited to hear that you've had positive experiences with our service and deals over the years. We look forward to welcoming you back for your next visit! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

Quality Chevrolet responded

Thank you for your feedback, Nicholas. I'm glad to hear you had a good overall experience at Quality Chevrolet Escondido, and I appreciate you taking the time to share your comments. Your feedback regarding the radio and the filters is valuable and helps us identify areas where we can improve. If you'd like to discuss your experience further, please feel free to reach out directly. Thank you again for your input, and we look forward to the opportunity to assist you again. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

Quality Chevrolet responded

Thank you for your wonderful review! I’m thrilled to hear that you had a positive experience at Quality Chevrolet Escondido. It's great to know that we're able to assist you in a friendly and professional manner while also providing valuable insights on your vehicle. I appreciate your feedback, and we look forward to serving you again in the future! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

Quality Chevrolet responded

Thank you for taking the time to share your experience. I understand how frustrating it can be when an oil change takes longer than expected, and I appreciate your honest feedback. If you're willing, please contact us directly at Quality Chevrolet Escondido so we can discuss your concerns in more detail. Your time is important, and we're committed to providing a better experience moving forward. Thank you for choosing Quality Chevrolet Escondido. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

Quality Chevrolet responded

Thank you for your kind words, Peterson! I’m glad to hear you had a positive experience with us at Quality Chevrolet. It's important to me to provide honest and thorough service, and I appreciate your feedback. We look forward to assisting you again in the future! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

Quality Chevrolet responded

Thank you, Norma! I'm thrilled to hear that Michael provided you with kind, fast, and efficient service at Quality Chevrolet. It's great to know that your wait time was shorter than expected. We look forward to assisting you again soon. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

Quality Chevrolet responded

Thank you for bringing this to our attention. I understand your concerns regarding your repair experience, including the return of the same issue after leaving the dealership. At Quality Chevrolet, we are committed to providing careful evaluations, quality service, and assistance throughout the repair process. Feel free to connect with me directly so we can discuss your concerns together. We remain dedicated to strengthening our service experience and ensuring customers receive the support they need. Lewis Singleterry III General Manager Lewiss@QualityChevy.com