Lack of communication.
Worst service. Only time Chevy cares about customer is when they are making a sale to profit. Once person buys vehicle they no longer care and you ju
Worst service. Only time Chevy cares about customer is when they are making a sale to profit. Once person buys vehicle they no longer care and you just become a number. They over charge you for everything.
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by lizardoreynoso
Verified Customer
Verified Customer
Service Price Transparency
Aug 19, 2026 -
Quality Chevrolet responded
Thank you for your feedback, Lizardo. I understand your concerns regarding communication and service at Quality Chevrolet. We strive to provide exceptional customer care, and it’s disappointing to hear that we didn’t meet your expectations after your purchase. I appreciate your insights and would welcome the opportunity to discuss your experience further. Please feel free to reach out to me directly. Thank you again for sharing your thoughts.
Lewis Singleterry III General Manager Lewiss@QualityChevy.com
I had a great experience with your team.
Lewis was very helpful and provided an excellent service
Lewis was very helpful and provided an excellent service
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by yona.nicolau
Verified Customer
Verified Customer
Aug 14, 2026 -
Quality Chevrolet responded
Thank you for your kind words, Yona! I'm thrilled to hear you had a great experience with our assistance. We appreciate your feedback and hope to see you again at Quality Chevrolet.
Lewis Singleterry III General Manager Lewiss@QualityChevy.com
My new car was parked next to my trade-in.
I spent 3 hours there, but it was worth the time. It was my first visit to Quality Chevrolet. It won't be my last. Thanks to Zach and staff for getti
I spent 3 hours there, but it was worth the time. It was my first visit to Quality Chevrolet. It won't be my last. Thanks to Zach and staff for getting my new car ready.
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by william5419
Verified Customer
Verified Customer
Other Employees Tagged:
Zach
Aug 13, 2026 -
Quality Chevrolet responded
Thank you for your wonderful review, William! I’m thrilled to hear that your first visit to Quality Chevrolet Escondido was a positive experience. It’s great to know that Zach and the staff made the process worthwhile for you. We look forward to welcoming you back for your next visit! Enjoy your new car!
Lewis Singleterry III General Manager Lewiss@QualityChevy.com
Always love coming to the greatest dealership that has
always accommodated the services my cars have needed throughout the years and also greatest deals when I want to change my car.
always accommodated the services my cars have needed throughout the years and also greatest deals when I want to change my car.
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by briisaraii9521
Verified Customer
Verified Customer
Service Price Transparency
Aug 13, 2026 -
Quality Chevrolet responded
Thank you for your kind words! I truly appreciate your loyalty to Quality Chevrolet Escondido and am excited to hear that you've had positive experiences with our service and deals over the years. We look forward to welcoming you back for your next visit!
Lewis Singleterry III General Manager Lewiss@QualityChevy.com
Quality is the absolute BEST!
I went to 4 other dealerships & was not treated well. Lewis and Link helped to make my deal go forward and got me financed. They made me feel very
I went to 4 other dealerships & was not treated well. Lewis and Link helped to make my deal go forward and got me financed. They made me feel very much at home! Will refer many to them!!! Thanks, Guys!!!
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by marytaylor33168
Verified Customer
Verified Customer
Aug 05, 2026 -
Quality Chevrolet responded
Thank you for your amazing review, Mary! I’m happy to hear that you had such a positive experience at Quality Chevrolet Escondido. It's great to know that Lewis and Link made you feel at home and helped you with your financing. I truly appreciate your referrals, and we look forward to welcoming you back in the future!
Lewis Singleterry III General Manager Lewiss@QualityChevy.com
Lewis, Chris, Richard and Daniel were extremely
knowledgeable and patient. They walked me and my wife through every feature of our new 2026 Tahoe and made sure my wife and I understood everything b
knowledgeable and patient. They walked me and my wife through every feature of our new 2026 Tahoe and made sure my wife and I understood everything before driving off the lot. They made the whole process of buying a new car hassle free and straightforward. There was no gimmicks, games or deceptive sales tactics just honest communication and efficient paperwork. They all were very professional and respectful.
I highly recommend Quality Chevrolet in Escondido, California for the purchase of your new or used car and ask for Chris to be your salesman.
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by Isaiah
Verified Customer
Verified Customer
Jul 19, 2026 -
Quality Chevrolet responded
Thanks for taking a moment to share your visit, Isaiah! I'm happy to hear that you and your wife had such a positive experience with Chris, Richard, and Daniel at Quality Chevrolet Escondido. It's great to know that they were able to guide you through the features of your new 2026 Chevrolet Tahoe and make the buying process hassle-free. I truly appreciate your recommendation, and we look forward to assisting you again in the future! Safe travels in your new Tahoe!
Lewis Singleterry III General Manager Lewiss@QualityChevy.com
Great Dealership, staff is great, willing to help, answer
questions, and made the process great.
questions, and made the process great.
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by patrickmurphy172
Verified Customer
Verified Customer
Jul 15, 2026 -
Quality Chevrolet responded
Thanks for leaving such a thoughtful note about your visit, Patrick! I truly appreciate your kind words about our staff at Quality Chevrolet Escondido. I'm glad to hear that you had a great experience and that we was able to assist you effectively. We look forward to serving you again in the future!
Lewis Singleterry III General Manager Lewiss@QualityChevy.com
Lewis was a great rep and so helpful in getting me into
my new car. I really had a good experience.
my new car. I really had a good experience.
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by Zack
Verified Customer
Verified Customer
Other Employees Tagged:
Lewis Singleterry
Jul 13, 2026 -
Quality Chevrolet responded
Thank you, Zack! Providing great service during your time at Quality Chevrolet Escondido was an absolute pleasure. Your satisfaction is the top priority here, and the positive feedback means a lot. Looking forward to seeing you again soon!
Lewis Singleterry III General Manager Lewiss@QualityChevy.com
Great service and salespeople.
I have always been impressed with this dealership, so much so that I have no problem driving all the way from Point Loma to have my 2024 Suburban ser
I have always been impressed with this dealership, so much so that I have no problem driving all the way from Point Loma to have my 2024 Suburban serviced.
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by mlbologna
Verified Customer
Verified Customer
Service Price Transparency
Jul 05, 2026 -
Quality Chevrolet responded
Thank you for your fantastic review! I truly appreciate your loyalty to Quality Chevrolet and am thrilled to hear about your positive experiences with my service and sales team. It's great to know that you find the drive from Point Loma worthwhile for servicing your 2024 Chevrolet Suburban. We look forward to welcoming you back for your next visit!
Lewis Singleterry III General Manager Lewiss@QualityChevy.com
Lewis was great to work with.
I appreciated his knowledge, honesty, sales style, and the options he presented. His style helped build confidence in my purchase.
I appreciated his knowledge, honesty, sales style, and the options he presented. His style helped build confidence in my purchase.
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by Silverado 1500
Verified Customer
Verified Customer
Jun 06, 2026 -
Quality Chevrolet responded
Thank you for your kind words! I’m thrilled to hear about your positive experience with me at Quality Chevrolet Escondido. It's fantastic that our knowledge and honesty helped build your confidence in your purchase. I appreciate your feedback, and we look forward to assisting you again in the future!
Lewis Singleterry III General Manager Lewiss@QualityChevy.com