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Scott Holtz
Scott Holtz at Quality Chevrolet

Scott Holtz | Page 36

Service Manager

Quality Chevrolet

1550 Auto Park Way
Escondido, CA 92029

4.5
438 Reviews
4.5

438 Reviews

Write a Review

438 Reviews of Scott Holtz

January 14, 2024

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Employee Rating

Excellent work done on my vehicle. Bill my service writer was amazing as always. I’m very pleased with the customer service and outstanding qualified and professional team. Thanks agai More

by PANDPCARS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lewis Singleterry, Manny Aguirre, Jeff Kenner, Daniel Beltran, Junior Bernal, Richard Anzures, Chris Hollowell, Tom Martin , Bill service writer, Jason Laymon mechanic and the mechanic that worked on my vehicle

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Jan 16, 2024

Quality Chevrolet responded

Thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that Bill was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

January 11, 2024

Dealership Rating
Employee Rating

Every staff member I have ever dealt with here is wonderful, knowledgeable and ready to help. More

by SHARPIMG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Junior Bernal , I don't remember any names on the list provided

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Jan 12, 2024

Quality Chevrolet responded

Thank you for taking the time to write about your experience with us! At Quality Chevrolet Escondido, we work very hard to provide each of our customers with a personalized and hassle-free experience. I am happy we were able to exceed your expectations. Don't hesitate to contact us if there is anything else we can do for you. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

January 11, 2024

Dealership Rating
Employee Rating

Do not recommend this dealership. No customer service. Both of our new vehicles have had major issues and they refuse to help. I can’t even rate it one star!! More

by cathydroldan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Lewis Singleterry

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Jan 12, 2024

Quality Chevrolet responded

Cathy, we appreciate you sharing details of your time spent with our dealership. We assure you that 100% customer satisfaction is our utmost priority and would like the chance to further understand what happened. Please contact me at your earliest convenience so we can resolve your concerns. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

January 08, 2024

Dealership Rating
Employee Rating

They were very helpful and curtious. The wait time and waiting was very good as usual. More

by gary4toothnail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 10, 2024

Quality Chevrolet responded

Gary, it is wonderful to hear that our team was able to provide you with a great experience! I really appreciate this feedback and will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact me. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

January 07, 2024

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Employee Rating

I went in for a concern about my brakes and a noise I was hearing from my front left driver side. They listened to my concerns and Juan, got right on it! And kept me informed through the whole process. More

by ANGIE4175
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jaun,helped me out.

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Jan 09, 2024

Quality Chevrolet responded

Thanks for the kudos, Angie. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to me if you have any questions for our staff. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

January 06, 2024

Dealership Rating
Employee Rating

My entire experience was professional and accommodating from start to finish. Kathleen, the Service Advisor was very informative and extremely considerate and while also making my necessary repair in a tim More

by mediawonderland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lewis Singleterry, Tom Martin , Fernando Fierro and Kathleen, Service Advisor

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January 03, 2024

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Employee Rating

My appointment was at 2 and I was out 90 minutes later. No charge. A perfect appointment. More

by hainesmail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 04, 2024

Quality Chevrolet responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. I will share your comments with our team and we look forward to working with you again down the road. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

January 03, 2024

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Employee Rating

Everyone was very nice, friendly, & helpful. Very quick too. They even washed my car. Thank you More

by irishlass1123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Martin , Mr. Hernadez

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Jan 04, 2024

Quality Chevrolet responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

December 31, 2023

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Employee Rating

Good experience, professional staff, and awesome service. Would recommend for anyone interested in buying a car. More

by michael.ingley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lewis Singleterry, Manny Aguirre, Jeff Kenner, Daniel Beltran, Junior Bernal, Richard Anzures, Chris Hollowell, Tom Martin

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Jan 03, 2024

Quality Chevrolet responded

Michael, I appreciate your review and I am glad to hear that you had such a wonderful experience with us. I look forward to working with you again! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

December 30, 2023

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Employee Rating

Friendly service advisor and scheduled service was done quicker than expected. I did not feel rushed and received a full recap of the services performed. More

by jbbowtie3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 02, 2024

Quality Chevrolet responded

Thank you for reviewing your service experience! I aim to provide time-efficient and exceptional service for our guests and I am proud that this was received during your time spent with us. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

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